Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Fix service issues by running automated checks on your account and connection

Login to make your troubleshooting experience faster and more effective

Telstra account
Login to fix your service issues. If you can’t resolve it online, call us and we’ll prioritise your call
Skip log in for general troubleshooting

Select your Telstra service

Please select the service that you would like help with

Select your Telstra service

Telstra service