$
75
per month
Min cost $1,800
nbn plans and nbn bundles
Kids home too?
Get nbn speed that
matches their reflexes.
Experience better home Wi-Fi with Telstra Smart modem on Telstra nbn plans. Plus we'll waive the $99 connect fee.
For new customers who stay connected for 24 months.
nbn plans and nbn bundles
Kids home too? Get nbn speed that matches their reflexes.
Experience better home Wi-Fi with Telstra Smart modem on Telstra nbn plans. Plus we'll waive the $99 connect fee.
For new customers who stay connected for 24 months.
Why choose Telstra nbn?
Telstra
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Our nbn satisfaction
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Get rewarded with
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Australia’s #1 nbn for streaming NetflixTelstra nbn was ranked #1 in Australia on the Netflix ISP Speed Index from January 2019 to February 2020. |
Telstra
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Our nbn satisfaction
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Get rewarded with
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Australia’s #1 nbn for streaming NetflixTelstra nbn was ranked #1 in Australia on the Netflix ISP Speed Index from January 2019 to February 2020. |
Step 1. Check your address
Step 2. Choose an nbn plan
Min costs below apply when you stay connected to internet for 24 months, subject to month to month plan price changes.
500 GB Data
Ideal for smaller households browsing and streaming
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
nbn 25
Fixed Wireless 2-22Mbps typical evening speeds. Around 50% of customers achieve download speeds over 10Mbps.Fixed Wireless nbn™ key facts
1 months Foxtel Now on us
For new and returning
Foxtel Now customers
New customers also get
Telstra Smart Modem
No $99 connection fee
Most popular
Unlimited Data
Perfect for multiple users sharing and streaming in HD
$
90
per month
Min cost $2,160
nbn 50 Standard Plus
44Mbps typical evening speeds. Fixed Wireless speeds will be slower. nbn speeds
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
Fixed Wireless Plus
Fixed Wireless 2-42Mbps typical evening speeds. Around 50% of customers achieve download speeds over 20Mbps. Fixed Wireless nbn™ key facts
1 months Foxtel Now on us
For new and returning
Foxtel Now customers
New customers also get
Telstra Smart Modem
No $99 connection fee
Premium speed
+ Unlimited Data
Fast even when numerous people are online at once
$
110
per month
Min cost $2,640
nbn 100 Premium
88Mbps typical evening speed. nbn speeds
As your connection type is cable, unfortunately Premium speed is not available.
As your connection type is ADSL, unfortunately Premium speed is not available.
As your connection type is Fixed Wireless, unfortunately Premium speed is not available.
As your nbn connection type is not HFC or FTTP, unfortunately Premium speed is not available.
1 months Foxtel Now on us
For new and returning
Foxtel Now customers
New customers also get
Telstra Smart Modem
No $99 connection fee
Not available on your connection type
Not available on your connection type
Not available on your connection type
Delays to some order deliveries
Due to an issue with our delivery partner Toll and ongoing COVID-19 impacts, we’re experiencing delivery delays on some orders and some delays when transferring home phone services to or from another service provider. We apologise for the inconvenience.
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Connected family internet offerDiscounted internet for families
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Connected family internet offerDiscounted internet for families doing it toughMaking sure everyone stays connected has never been more important. That’s why we're offering discounted internet for 12 months to eligible low income families with school-aged kids. |
Try all of Foxtel Now on us for 1 monthFor new and returning Foxtel Now customers. Exclusive to Telstra consumer post-paid customers. Offer ends 30 July 2020. Must sign up via Telstra. Requires internet & compatible device. Roll onto Essentials pack ($25/mth). |
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Try all of Foxtel Now
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Tips and tools to make working from
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Tips and tools to make working from home easierFind out how to extend your Wi-Fi coverage so you can work from home, even when everyone's home. |
More about connecting
to the nbn
When will I get nbn? See the nbn rollout mapWant to find out where the nbn network has rolled out, and when it’s coming to you? Simply type your address into our interactive nbn rollout map. We update the rollout information weekly. |
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nbn rollout mapWant to find out where the nbn network has rolled out, and when it’s coming to you? Simply type your address into our interactive nbn rollout map. We update the rollout information weekly. |
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What is the nbn network?The nbn network is the Australian government’s high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home. The nbn network will replace ADSL and cable broadband almost everywhere in Australia. |
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What is the nbn network?The nbn network is the Australian government’s high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home. The nbn network will replace ADSL and cable broadband almost everywhere in Australia. |
What nbn connection type will I get?Where you live determines which type of technology nbn co uses to connect you to the nbn network. The type of technology - whether you get Fibre to the Curb, Fibre to the Building or one of the other types - also determines what your maximum internet speed will be. Learn about the different nbn connection types and speeds. |
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What nbn connection type will I get?Where you live determines which type of technology nbn co uses to connect you to the nbn network. The type of technology - whether you get Fibre to the Curb, Fibre to the Building or one of the other types - also determines what your maximum internet speed will be.Learn about the different nbn connection types and speeds. |
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Can I connect the modem myself?Yes! We’ll send you all the installation info you need to set up your modem. You can also check out our modem setup guide which gives you the steps for each nbn tech type. Or we can install your modem for a one-off fee. |
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Can I connect the modem myself?Yes! We’ll send you all the installation info you need to set up your modem. You can also check out our modem setup guide which gives you the steps for each nbn tech type. Or we can install your modem for a one-off fee. |
Commonly asked questions
Switching to nbn
If I'm not happy with my nbn connection, can I cancel?
Yes, the nbn satisfaction guarantee is our promise to you that if you're not happy within 30 days of connection and if we can't fix it for you, you can cancel with no further charges. Just return your modem. Our nbn guarantee
What will happen to my existing ADSL/Cable connection?
Once you connect to the nbn network, you won’t be able to access your broadband and voice services through your ADSL/Cable connection. Instead, you’ll access them through your new nbn network connection. And once connected to the nbn network, you won’t be able to move your services back.
It’s also worth noting that when you request for your broadband and voice services be moved to the nbn network, you’re giving consent to the installation of services on the nbn network on behalf of all account holders at your premises.
How does the nbn connection process work?
- If the nbn isn’t already at your address, once you place an order with us we’ll help you arrange an nbn installation appointment. This is so an nbn co technician can connect the nbn to your address.
- If you’re a new customer you’ll receive a new Telstra Smart Modem. If you’re already with us, we’ll check your existing modem and if it isn’t compatible with the nbn, we’ll send you the new smart modem.
- You can install the Telstra Smart Modem yourself using the easy self-install kit included. Or get our tech experts to help you for a one-off fee.
- Jump on the nbn and go!
Why do I need an nbn installation appointment?
So an nbn co technician can come to your address and connect you to the nbn network. Once the external connection gear is live, we’ll be able to deliver fast, reliable nbn into your home or office.
NOTE: If you already have an active nbn connection, you probably won’t need a technician to visit. We’ll work this out once you place your order.
What will it cost me to connect to the nbn?
If you order your nbn plan online with us we’ll waive the $99 connection fee.
- Self install your modem for $0
We’ll send you a new modem if you need it, with easy instructions to install it yourself. - Professional install
You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $240. - Additional costs apply for non-standard installations if you have complex cabling requirements.
What happens to my existing phone lines?
Once you switch to the nbn™, your phone will run via the internet. This means you can only have one phone line and it must be connected to your modem.
What if I have a medical or security alarm?
Ask your alarm provider if it’s compatible with the nbn™network. If not, ask about alternatives. Do this before you switch to the nbn network, or your alarm may not work.
Make sure you register with the nbn co's Medical Alarm Register
Can I change my current Telstra internet plan to one of your new plans?
Yes, just purchase a new Telstra nbn plan and we’ll switch you over to the nbn easily.
You’ll then be able to change plans up to once a month or cancel anytime. Simply pay out your modem if you leave before 24 months.
Does my nbn plan include a landline handset?
No. You can buy one from Telstra.
If you just want a home phone line, you can buy a phone-line-only plan
What about Priority Assist customers?
We install your modem for you at no cost if you’re an eligible Priority assist customer.
Speed & data
What nbn speed can I expect?
nbn tier 25
On our $75 500GB plan you can expect:
20Mbps typical evening speed between 7pm and 11pm
(Standard Evening speed nbn 25)
Download – 20Mbps
Upload – 4Mpbs
With a Fixed Wireless connection, nbn tier 25 (Standard Plus Evening speed) will give you typical evening speeds of 2-22Mbps. Around 50% of customers achieve download speeds greater than 10Mbps.
Nbn tier 50
On our $90 Unlimited plan you can expect:
44Mbps typical evening speed between 7pm and 11pm
(Standard Evening Plus nbn 50)
Download – 44Mbps
Upload – 15Mpbs
With a Fixed Wireless connection, nbn tier 50 (Standard Plus Evening speed) will give you typical evening speeds of 2-42Mbps. Around 50% of customers achieve download speeds greater than 20Mbps.
Smart modem
If I’m with Telstra and switching to nbn, do I get a new modem?
It depends on your current modem. We check if your current modem is compatible with the nbn network and if it is, we’ll send you a free conversion kit to connect that modem to the nbn network.
If your modem is NOT compatible, we’ll send you a new Telstra Smart modem. The cost is included if you stay connected with us for 24 months
Want to upgrade your modem? You can buy a new one outright for $216, or via our 24-month repayment option.
Does the Telstra Smart Modem work on cable, ADSL and nbn?
Yes, it works on all three technology types. If your area switches from ADSL or cable to nbn, we’ll send you a conversion kit so you can use your modem on the nbn.
Do I have to return the new modem if I cancel my service?
No, but if you cancel within 24 months you’ll need to pay out the remaining amount.
Things you need to know
Plan prices: Plan prices may change.
Service Availability: Services not available to all areas or premises.
Installation: Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and nbn co equipment and for premises in new developments.
Speeds: An nbn service can never go faster than the maximum line speed available at your premises. For FTTB/N/C customers your typical speed may be limited. We will confirm your actual speeds after connection if that is the case. Around 50% of Fixed Wireless premises will achieve download speeds greater than 10Mbps during the evening peak period. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds. For important information on speeds see nbn key facts sheet and Fixed Wireless key facts sheet.
Premium Evening Speed: Premium Evening Speed is for FTTP or Cable customers only.
Maximum Off Peak Speeds: Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).
nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Netflix ISP Speed Index: The Netflix ISP Speed Index measures prime time Netflix performance of particular ISPs, not other services or overall network performance.
Telstra Smart Modem™: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed
Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence
Foxtel Now offer: You must be a new or returning Foxtel Now customer and have an eligible Telstra consumer post-paid mobile or fixed broadband service to be eligible for this offer. Eligible customers must redeem through an active Telstra account at http://hub.telstra.com.au/foxtelnow or on a Telstra TV . Offer ends 30 July 2020.
Foxtel Now standard monthly pricing applies at the end of the 1 Month offer period ($25/month – Essentials) unless you change your pack or cancel before the end of the offer period. Billing via Pay with Telstra only available to new Foxtel Now customers. One redemption per customer account. Requires internet & compatible device. Data charges apply. Australia only. Cannot be used in conjunction with any other Foxtel Now offer.
Questions about broadband or nbn? We can help
Support
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
Telstra Wi-Fi Smart Modem™
Experience better home Wi-Fi with the speed, range, and reliability you need to keep everyone at home connected.
Speed
The Telstra Smart Modem automatically targets your device with a concentrated signal to deliver fast Wi-Fi exactly where you need it.
Range
The Telstra Smart Modem switches frequencies depending on your distance from it, so you always have an optimised signal around the home.
Reliability
Backed up by Australia’s best 4G mobile network in case the nbn™ goes down, Telstra Smart Modem switches seamlessly to give you the most reliable home Wi-Fi experience.
Connect sooner
The in-built pre-activated SIM card can connect to our mobile network right out of the box so you can get online even before your home network is activated. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem.
Smart notification
Receive an SMS/email notification when your modem switches onto mobile backup. Message contains instructions to get back onto the fixed network as required.
Coverage & speed information
Standard Evening Speed on the nbn™ network 20 Mbps typical minimum speeds between 7pm and 11pm. nbn™ speeds experienced may be lower due to various factors including your in-home set up and wiring. 4G coverage required. Telstra Modem backup limited to 6/1Mbps.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM
Your entertainment all in one place.
Here's just some of the fun stuff you can add on in checkout. Want to see more?
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| Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more. And search across apps for shows with the one Wi-Fi remote. PLUS 30,000 Telstra+ Bonus Points when you buy on a monthly plan. | New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. | It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers. |
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Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more. And search across apps for shows with the one Wi-Fi remote. PLUS 25,000 Telstra+ Bonus Points when you buy on a monthly plan.
New Telstra TV gives you access to the latest blockbusters, fresh from the cinema.
It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers.
Why choose Telstra nbn?
No $99
connection fee
When you buy online.
Instant connect
modem
Connects straight out of the box. And switches to 4G if needed to keep you connected. Learn more
No.1 for Netflix Streaming
We’re Australia’s #1 nbn provider for streaming Netflix on the Netflix ISP Speed Index for January 2020.
Month-to-month flexibility
With no lock-in contract. Just pay out your modem if you leave before 24 months.
Try all of Foxtel Now on us for 1 Month. For new and returning Foxtel Now customers. Telstra consumer post-paid customers only. Offer ends 30 July 2020.
- That's 70+ Foxtel channels, on us for your first month
- Packs include Essentials, Sport, Movies, Drama, Kids & Docos
- Stream live and On Demand on your mobile, tablet, PC, TV and PlayStation
- After the trial, only pay for the packs you’ve chosen
Must sign up via Telstra. Requires internet & compatible device. Roll onto Essentials pack ($25/mth).
Where do I signup:
Eligible customers must redeem through an active Telstra account at https://hub.telstra.com.au/foxtelnow or on a Telstra TV.
Get all of Foxtel Now for 3 months on us. When you sign up to an eligible Home Internet Plan or activate Telstra TV by 30 April 2020. For new or returning Foxtel Now customers.
Foxtel Now gives you access to all of Foxtel's content, including the latest movies and shows from the UK and US, HBO dramas, Foxtel Originals, the worlds best sports, plus dozens of pop and lifestyle, doco and kids channels.
There's no installation, you can start watching today.
Home Internet customers may only redeem the Foxtel Now offer once their Internet service has been fully provisioned by Telstra. Delays may be experienced in service provisioning. Eligible Home Internet customers must redeem Foxtel Now offer through http://hub.telstra.com.au/foxtelnow by 31 May 2020.
Telstra TV customers must redeem Foxtel Now offer by 30 April 2020.