$
75
per month
Min cost $1,800
nbn plans and nbn bundles
Get unlimited data plus a bonus
first month's nbn.
Choose an unlimited data nbn plan and enjoy your first month on us. New customers only.
nbn plans and nbn bundles
Get unlimited data plus a bonus
first month's nbn.
Choose an unlimited data nbn plan and enjoy your first month on us. New customers only.
Simply pay out your modem if you leave before 24 months.
Why choose Telstra nbn?
No $99
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Unlimited plans get a
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#1 for
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Telstra
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No $99
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Unlimited plans get a month's internet on usNew customers who choose an unlimited data plan get a bonus first month's home internet. |
#1 for Netflix streamingWe’re Australia’s #1 nbn provider for streaming Netflix on the Netflix ISP Speed Index, December 2019. |
Telstra
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Compare nbn plans
Min costs below apply when you stay connected to internet for 24 months
and Premium speed for 1 month, subject to month to month plan price changes.
500 GB Data
Ideal for smaller households browsing and streaming
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
nbn 25
Fixed Wireless 2-22Mbps typical evening speeds. Around 50% of customers achieve download speeds over 10Mbps.Fixed Wireless nbn™ key facts
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Hot offers |
Telstra Smart Modem
No $99 connection fee
20,000 Telstra Plus Points
Most popular
Unlimited Data
Perfect for multiple users sharing and streaming in HD
$
90
per month
Min cost $2,070
nbn 50 Standard Plus
43Mbps typical evening speeds. Fixed Wireless speeds will be slower. nbn speeds
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
Fixed Wireless Plus
Fixed Wireless 2-42Mbps typical evening speeds. Around 50% of customers achieve download speeds over 20Mbps. Fixed Wireless nbn™ key facts
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Hot offers |
Telstra Smart Modem
First month internet on us
No $99 connection fee
20,000 Telstra Plus Points
Premium speed
+ Unlimited Data
Fast even when numerous people are online at once
$
120
per month
Standard Plus + Premium
85Mbps typical evening speeds on Premium speed boost. FTTP and HFC only. nbn speeds
Standard Plus + Premium
85Mbps typical evening speeds on speed boost. nbn speeds
As your connection type is cable, unfortunately Premium speed is not available.
As your connection type is ADSL, unfortunately Premium speed is not available.
As your connection type is Fixed Wireless, unfortunately Premium speed is not available.
As your nbn connection type is not HFC or FTTP, unfortunately Premium speed is not available.
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Hot offers |
Telstra Smart Modem
First month internet on us
No $99 connection fee
20,000 Telstra Plus Points
Not available on your connection type
Not available on your connection type
Not available on your connection type
More about connecting
to the nbn
When will I get nbn? See the nbn rollout mapWant to find out where the nbn network has rolled out, and when it’s coming to you? Simply type your address into our interactive nbn rollout map. We update the rollout information weekly. |
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nbn rollout mapWant to find out where the nbn network has rolled out, and when it’s coming to you? Simply type your address into our interactive nbn rollout map. We update the rollout information weekly. |
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What is the nbn network?The nbn network is the Australian government’s high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home. The nbn network will replace ADSL and cable broadband almost everywhere in Australia. |
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What is the nbn network?The nbn network is the Australian government’s high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home. The nbn network will replace ADSL and cable broadband almost everywhere in Australia. |
What nbn connection type will I get?Where you live determines which type of technology nbn co uses to connect you to the nbn network. The type of technology - whether you get Fibre to the Curb, Fibre to the Building or one of the other types - also determines what your maximum internet speed will be. Learn about the different nbn connection types and speeds. |
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What nbn connection type will I get?Where you live determines which type of technology nbn co uses to connect you to the nbn network. The type of technology - whether you get Fibre to the Curb, Fibre to the Building or one of the other types - also determines what your maximum internet speed will be.Learn about the different nbn connection types and speeds. |
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Can I connect the modem myself?Yes! We’ll send you all the installation info you need to set up your modem. You can also check out our modem setup guide which gives you the steps for each nbn tech type. Or we can install your modem for a one-off fee. |
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Can I connect the modem myself?Yes! We’ll send you all the installation info you need to set up your modem. You can also check out our modem setup guide which gives you the steps for each nbn tech type. Or we can install your modem for a one-off fee. |
All your apps.
All your TV channels. All on Telstra TV.
Watch Netflix, Stan, Foxtel Now and more - plus live and catchup TV - all in one set top box. Add Telstra TV to your plan for $9/mth.
Min cost $216 over 24 mths
Get nbn and entertainment
in an nbn bundle.
Too busy to build? Choose a ready-made entertainment package and get your favourite shows & sports on Australia’s most reliable nbn.
Add Xbox All Access to your plan. $0 upfront.
Got an Internet or Mobile Plan with us? Add an Xbox One with 100+ games and pay $0 upfront. Offer exclusive to Telstra.
Min cost $648 when you stay connected for 24 months + plan charges. Excludes pre-paid services.
Commonly asked questions
Switching to nbn
What will happen to my existing ADSL/Cable connection?
How does the nbn connection process work?
Why do I need an nbn installation appointment?
What will it cost me to connect to the nbn?
What happens to my existing phone lines?
What if I have a medical or security alarm?
Can I change my current Telstra internet plan to one of your new plans?
Does my nbn plan include a landline handset?
What about Priority Assist customers?
Once you connect to the nbn network, you won’t be able to access your broadband and voice services through your ADSL/Cable connection. Instead, you’ll access them through your new nbn network connection. And once connected to the nbn network, you won’t be able to move your services back.
It’s also worth noting that when you request for your broadband and voice services be moved to the nbn network, you’re giving consent to the installation of services on the nbn network on behalf of all account holders at your premises.
- If the nbn isn’t already at your address, once you place an order with us we’ll help you arrange an nbn installation appointment. This is so an nbn co technician can connect the nbn to your address.
- If you’re a new customer you’ll receive a new Telstra Smart Modem. If you’re already with us, we’ll check your existing modem and if it isn’t compatible with the nbn, we’ll send you the new smart modem.
- You can install the Telstra Smart Modem yourself using the easy self-install kit included. Or get our tech experts to help you for a one-off fee.
- Jump on the nbn and go!
So an nbn co technician can come to your address and connect you to the nbn network. Once the external connection gear is live, we’ll be able to deliver fast, reliable nbn into your home or office.
NOTE: If you already have an active nbn connection, you probably won’t need a technician to visit. We’ll work this out once you place your order.
If you order your nbn plan online with us we’ll waive the $99 connection fee.
- Self install your modem for $0
We’ll send you a new modem if you need it, with easy instructions to install it yourself. - Professional install
You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $240. - Additional costs apply for non-standard installations if you have complex cabling requirements.
Once you switch to the nbn™, your phone will run via the internet. This means you can only have one phone line and it must be connected to your modem.
Ask your alarm provider if it’s compatible with the nbn™network. If not, ask about alternatives. Do this before you switch to the nbn network, or your alarm may not work.
Make sure you register with the nbn co's Medical Alarm Register
Yes, just purchase a new Telstra nbn plan and we’ll switch you over to the nbn easily.
You’ll then be able to change plans up to once a month or cancel anytime. Simply pay out your modem if you leave before 24 months.
No. You can buy one from Telstra.
If you just want a home phone line, you can buy a phone-line-only plan
We install your modem for you at no cost if you’re an eligible Priority assist customer.
Speed & data
What nbn speed can I expect?
nbn tier 25
On our $75 500GB plan you can expect:
20Mbps typical evening speed between 7pm and 11pm
(Standard Evening speed nbn 25)
Download – 20Mbps
Upload – 4Mpbs
With a Fixed Wireless connection, nbn tier 25 (Standard Plus Evening speed) will give you typical evening speeds of 2-22Mbps. Around 50% of customers achieve download speeds greater than 10Mbps.
Nbn tier 50
On our $90 Unlimited plan you can expect:
43Mbps typical evening speed between 7pm and 11pm
(Standard Evening Plus nbn 50)
Download – 43Mbps
Upload – 15Mpbs
With a Fixed Wireless connection, nbn tier 50 (Standard Plus Evening speed) will give you typical evening speeds of 2-42Mbps. Around 50% of customers achieve download speeds greater than 20Mbps.
All speeds are indicative only. Speeds experienced may be lower due to various factors including your location, in-home internet setup and wiring.
We will test your line speeds 21 days after connection for the maximum speed available.
Smart modem
If I’m with Telstra and switching to nbn, do I get a new modem?
Does the Telstra Smart Modem work on cable, ADSL and nbn?
Do I have to return the new modem if I cancel my service?
It depends on your current modem. We check if your current modem is compatible with the nbn network and if it is, we’ll send you a free conversion kit to connect that modem to the nbn network.
If your modem is NOT compatible, we’ll send you a new Telstra Smart modem. The cost is included if you stay connected with us for 24 months
Want to upgrade your modem? You can buy a new one outright for $216, or via our 24-month repayment option.
Yes, it works on all three technology types. If your area switches from ADSL or cable to nbn, we’ll send you a conversion kit so you can use your modem on the nbn.
No, but if you cancel within 24 months you’ll need to pay out the remaining amount.
Things you need to know
Plan prices: Plan prices may change.
Service Availability: Services not available to all areas or premises.
Installation: Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and nbn co equipment and for premises in new developments.
Speeds: An nbn service can never go faster than the maximum line speed available at your premises. For FTTB/N/C customers your typical speed may be limited. We will confirm your actual speeds after connection if that is the case. Around 50% of Fixed Wireless premises will achieve download speeds greater than 10Mbps during the evening peak period. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds. For important information on speeds see nbn key facts sheet and Fixed Wireless key facts sheet.
Premium Evening Speed: Premium Evening Speed is for FTTP or Cable customers only.
Maximum Off Peak Speeds: Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).
nbn Speed Boosts: Speed Boosts are available on FTTP & HFC. Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds
nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Netflix ISP Speed Index: The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/da
Telstra Smart Modem™: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed
Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence
Find out if the nbn network is available in your state or territory:
Questions about broadband or nbn? We can help
Call 1800 709 957
Available 8am - 9pm AEST/AEDT. We're here to answer your questions about broadband and nbn plans.
Support
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
With backup from our 4G mobile network, the Telstra Smart Modem™ Gen 2 gives you a connection you can count on.
Connect sooner
The in-built pre-activated SIM card can connect to our mobile network right out of the box so you can get online even before your home network is activated. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem.
Remain connected
The built-in backup automatically switches to our mobile network if there’s a network upgrade or service outage so you’ll stay connected. If you’re on the nbn™ network, your home phone will also work over the 4G back-up connection. Once the issue is resolved, your modem will switch back to your home internet connection.
Smart notification
Receive an SMS/email notification when your modem switches onto mobile backup. Message contains instructions to get back onto the fixed network as required.
Coverage & speed information
Standard Evening Speed on the nbn™ network 20 Mbps typical minimum speeds between 7pm and 11pm. nbn™ speeds experienced may be lower due to various factors including your in-home set up and wiring. 4G coverage required. Telstra Modem backup limited to 6/1Mbps.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM
Your entertainment all in one place.
Here's just some of the fun stuff you can add on in checkout. Want to see more?
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| Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more. And search across apps for shows with the one Wi-Fi remote. PLUS 30,000 Telstra+ Bonus Points when you buy on a monthly plan. | New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. | It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers. |
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Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more. And search across apps for shows with the one Wi-Fi remote. PLUS 25,000 Telstra+ Bonus Points when you buy on a monthly plan.
New Telstra TV gives you access to the latest blockbusters, fresh from the cinema.
It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers.
Why choose Telstra nbn?
No $99
connection fee
When you buy online.
Instant connect
modem
Connects straight out of the box. And switches to 4G if needed to keep you connected. Learn more
No.1 for Netflix Streaming
We’re Australia’s #1 nbn provider for streaming Netflix on the Netflix ISP Speed Index for December 2019.
Month-to-month flexibility
With no lock-in contract. Just pay out your modem if you leave before 24 months.