Why choose us for nbn broadband?

Rated #1 for nbn average download speeds by the ACCC

Excludes underperforming and impaired services. ACCC, Measuring Broadband Australia, August 2021.

Superior home Wi-Fi

Telstra Smart Modem switches to our 4G mobile network in minutes if there’s an outage. 

nbn™ satisfaction guarantee

If you're not happy within 30 days we'll refund you. 

Get loyalty rewards

Join Telstra Plus to earn points for great rewards and must-have devices.

1. Check your address

e.g. Unit 1, 10 High Street, Jamestown, SA, 5149
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Great!

You can connect to the nbn™ network via Hybrid Fibre Coaxial technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Premises technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Building technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Node technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Curb technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fixed Wireless technology. Please call us on 1800 993 728 to find out more and connect.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Call 1800 993 728

Great! You can get connected via Cable now

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See cable plans

Great! You can get connected via ADSL now

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See ADSL plans

Great!

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Call 1800 008 994

Great!

You can connect to 5G Wireless Internet.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See 5g plan
nbn co’s equipment shortage is over
Great news! You're almost ready to connect to the nbn.

In the meantime, check out our great range of internet plans. While you wait, you may be able to use mobile broadband at your address to get connected. If you have any questions, please message us.
Your address
Our nbn, ADSL and cable plans are currently unavailable in your area.
However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us.
Your address
Browse our mobile broadband plans
Address check not available
Sorry we are unable to check your address at the moment.

The address you entered

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2. Choose your month-to-month nbn plan

Need help choosing an nbn plan? Try our plan selector

  • Check address

    Standard Speed , Unlimited Data , Available , Unavailable , Unavailable , Unavailable

    $80 per month , month-to-month ,  

    Min cost $296 for new customers who cancel after 1 mth. See Core Internet details
    Good for browsing, social media, emails and SD video streaming.

    Better for multiple users, HD video streaming and video calling.

    Better for multiple users, HD video streaming and video calling.

    Speed add-ons

    Your address is eligible for speed add-ons on our Premium Speed plan.

    Plan speeds

    Our plan speed
    Standard Evening Speed
    Typical plan speeds 7pm-11pm:
    • 25 Mbps
      Download
    • 4 Mbps
      Upload
    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. Not avail. on Fixed Wireless.
    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    We’re unable to estimate the maximum speeds at your addressuntil you’re on your new plan.

    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Maximum speeds at your address on this plan:
    • -
      Download
    • -
      Upload

    This plan’s maximum download speed is 25 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .

    This plan’s maximum upload speed is 4 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 25 Mbps. Your nbn connection supports this download speed.

    This plan’s maximum upload speed is 4 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 25 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 4 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 25 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 4 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 25 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 4 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Check address
    Choose plan
    Choose plan
    Choose plan
    Choose plan
    Choose plan
    Call 1800 993 728
    View Cable plans
    View ADSL plans
    Call 1800 008 994
    Not available at your address
  • Check address

    Special offer, Standard Plus Speed , Unlimited Data , Available , Unavailable , Unavailable , Unavailable

    $1 for first month , month-to-month , Then $95 per month

    Min cost $217 for new customers who cancel after 1 mth. See Unlimited Internet details
    Better for multiple users, HD video streaming and video calling.

    Better for multiple users, HD video streaming and video calling.

    Better for multiple users, HD video streaming and video calling.

    Speed add-ons

    Your address is eligible for speed add-ons on our Premium Speed plan.

    Plan speeds

    Our plan speed
    Standard Plus Evening Speed
    Typical plan speeds 7pm-11pm:
    • 50 Mbps
      Download
    • 17 Mbps
      Upload
    Typical speeds not avail to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. Not avail. on Fixed Wireless.
    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Maximum speeds at your address on this plan:
    • -
      Download
    • -
      Upload

    We recommend a lower plan as this plan’s maximum download speed is 50 Mbps and your nbn connection supports a maximum download speed below 25Mbps.

    If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.

    This plan’s maximum download speed is 50 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .

    This plan’s maximum upload speed is 17 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed.

    This plan’s maximum upload speed is 17 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 17 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 17 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Check address
    Choose plan
    Choose plan
    Choose plan
    Choose plan
    Choose plan
    Call 1800 993 728
    View Cable plans
    View ADSL plans
    Call 1800 008 994
    Not available at your address
  • Check address
    Find out why
    Find out why
    Find out why

    Special offer, Premium Speed , Unlimited Data , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

    $1 for first month , month-to-month , Then $110 per month

    Min cost $217 for new customers who cancel after 1 mth. See Premium Internet details

    $1 for first month month-to-month Then $110 per month

    Min cost $217 for new customers who cancel after 1 mth. See Premium details

    $31 for first month month-to-month Then $140/mth.

    Min cost $247 for new customers who cancel after 1 mth. See Superfast details

    $71 for first month month-to-month Then $180/mth.

    Min cost $287 for new customers who cancel after 1 mth. See Ultrafast details
    Best for multiple users, Ultra HD video streaming and serious gaming.
    Best for multiple users, Ultra HD video streaming and serious video gaming.
    Amazing access for larger households with lots of high demand connected devices.
    Fastest connection for larger households with multiple high-demand devices.

    Speed add-ons

    Your address is eligible for speed add-ons on this plan. Choose your speed.
    Your address is eligible for speed add-ons on this plan. Choose your speed.

    Plan speeds

    Our plan speed
    Premium Evening Speed
    Typical plan speeds 7pm-11pm:
    Premium Evening Speed
    Typical plan speeds 7pm-11pm:
    Superfast Speed
    Typical plan speeds 7pm-11pm:
    Ultrafast Speed
    Typical plan speeds 7pm-11pm:
    • 100 Mbps
      Download
    • 17 Mbps
      Upload
    Typical speeds not avail to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. Not avail. on Fixed Wireless. Plan avail to HFC, FTTP and some FTTN/B/C connections only.
    As your connection type is FTTB, unfortunately Premium speed is not available.
    As your connection type is FTTN, unfortunately Premium speed is not available.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    We’re unable to estimate the maximum speeds at your address until you’re on your new plan. Speeds experienced may be lower due to factors incl. in-home set up and wiring and will be confirmed post connection.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Premium speed is not available.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Premium speed is not available.
    As your connection type is Fixed Wireless, unfortunately Premium speed is not available.
    Maximum speeds at your address on this plan:
    • -
      Download
    • -
      Upload
    You are not eligible for this plan due to the speed of your nbn connection.
    You are not eligible for this plan due to the speed of your nbn connection.
    You are not eligible for this plan due to the speed of your nbn connection.

    This plan’s maximum download speed is 100 Mbps. You won’t be able to achieve these speeds. Your nbn connection supports a maximum download speed of .

    This plan’s maximum upload speed is 17Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 100 Mbps. Your nbn connection supports this download speed.

    This plan’s maximum upload speed is 17 Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Need help choosing an nbn plan?

Use our plan selector to find an nbn plan that suits your needs.

Find a suitable plan

Telstra Smart Modem

Included at no extra cost for new customers who stay connected for 24 months
  • Switches to our 4G network in an outage
  • Connects out of the box before your nbn is activated
  • Smart wifi ensures devices always get the strongest signal
  • Meshes with Telstra Smart Wi-Fi Boosters

4G coverage reqd. 4G speeds capped at 25/5 Mbps. Actual speeds may be lower.

More reasons to choose a Telstra nbn plan

Australia's number 1 broadband provider

Enjoy a fast connection on the network that's trusted by more Australian homes than any other provider. 

Reliably fast home Wi-Fi

Telstra Smart Modem connects you to Australia’s best 4G network in minutes and keeps you connected until your nbn connection is ready. 

No lock-in contracts

Enjoy the flexibility to change your plan once a month. Plus, you can cancel anytime – just pay out your modem.

Build your own plan

Add your favorite entertainment or gaming extras and tailor a plan to suit your needs. 

Already a Telstra customer?

You can check your current internet plan speed, manage add-ons and troubleshoot issues via My Telstra.

Switch to the nbn network

If you're an existing customer, you can switch to nbn and get the right plan in one move.

Switch to nbn now

Change your plan

If you have an existing internet plan with us, you can change to a different plan once a month. 

Change your plan

Move your broadband for $0

Book a broadband + home phone move online for $0. Standard moves only. Ends 28 February 2022.

Additional charges may apply.

Start your move

Get more from your home internet

Google smart home

With Google Nest, everything works better together.

See how the second-gen Nest Hub can become the centre of your helpful home through a new interactive experience.

Try the interactive experience

TELSTRA SMART WI-FI BOOSTER

Get wall to wall Wi-Fi coverage. Guaranteed.

When you add a Telstra Smart Wi-Fi booster to your eligible nbn plan. Or you can cancel with no further charge.

If you're not happy with your coverage and we can't fix it for you within 30 days of you telling us, you can cancel your remaining booster repayments.

Add a Wi-Fi booster

FAQs - Connecting to the nbn

 

Have more nbn questions? Visit our nbn FAQs page

Got connection issues? Get help to improve your Wi-FI speed and range

Need help?

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Download My Telstra

Send us a message

We can help complete your order.
Message us

Talk to us

Want to talk to us about your internet options?
Call us between Mon - Fri 9am - 7pm AEST.
Call us on 1800 220 033

Find a store

Find your nearest Telstra Store or Wi-Fi hotspot.
Find a store