Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

nbn plans and nbn bundles

Fast, reliable nbn plans.
It's why more Australians choose us.

Get a connection you can count on and enjoy month-to-month flexibility with our new Telstra nbn plans.

Check your address

Simply pay out your modem if you leave before 24 months

Check your address

Type in your address below to check what type of nbn connection you can get.

Choose an nbn plan

Get the speed you need on a month-to-month plan. (You can add entertainment in checkout)

We’ll do the rest

Let us care of the tech. Then sit back and enjoy fast nbn on Australia’s most reliable network.

Please be patient while our system processes your address.

Compare nbn plans


nbn™ tier 25
20Mbps typical minimum evening speed
Fixed Wireless speeds will be slower
More about nbn™ speeds

ADSL & cable
Speeds depend on your location

+ Telstra Smart Modem
with 4G mobile network backup
Learn more

+ Phone line & unlimited calls
to Australian mobiles and standard lines
See call rates


Critical information summary
nbn™ key facts sheet
Fixed Wireless key facts sheet

  • Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
  • Phone line + unlimited calls  To Australian mobiles, standard local and national numbers.  See call rates.
  • Discounted international calls See countries and rates.
  • Broadband Protect Online security to help keep your family safe.


More about connecting
to the nbn

nbn rollout map

Want to find out where the nbn network has rolled out, and when it’s coming to you? Simply type your address into our interactive nbn rollout map. We update the rollout information weekly.

What is the nbn network?

The nbn network is the Australian government’s high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home. The nbn network will replace ADSL and cable broadband almost everywhere in Australia. 


What nbn connection type will I get?

Where you live determines which type of technology nbn co uses to connect you to the nbn network. The type of technology - whether you get Fibre to the Curb, Fibre to the Building or one of the other types - also determines what your maximum internet speed will be.

Learn about the different nbn connection types and speeds.

Can I connect the modem myself?

Yes! We’ll send you all the installation info you need to set up your modem. You can also check out our modem setup guide which gives you the steps for each nbn tech type.

Or we can install your modem for a one-off fee.


Why choose Telstra nbn?

Save $99 when you buy a plan online

No $99
connection fee

When you buy online.

Telstra smart modem

Instant connect

Connects straight out of the box. And switches to 4G if needed to keep you connected. Learn more

Number 1 on Netflix ISP speed index for June 2019

No.1 for Netflix Streaming

We’re Australia’s #1 nbn provider for streaming Netflix on the Netflix ISP Speed Index for August 2019.

no lock-in contract

Month-to-month flexibility

With no lock-in contract. Just pay out your modem if you leave before 24 months.

Need more speed?
Jump to nbn tier 100.

Jump from 40Mbps to 80Mbps typical minimum evening speeds with an nbn tier 100 speed boost. Add it in checkout for $30/mth.

Speed boost not available on Fixed Wireless nbn.

Get nbn and entertainment
in an nbn bundle.

Too busy to build? Choose a ready-made entertainment package and get your favourite shows & sports on Australia’s most reliable nbn.

Get expert tech help
on call or online 24/7.

We know some tech can be tricky. But with a little help from a Platinum Expert, you’ll be up to speed in no time. Get support online 24/7, on call or in-home.

Commonly asked questions

Switching to nbn


Once you connect to the nbn network, you won’t be able to access your broadband and voice services through your ADSL/Cable connection. Instead, you’ll access them through your new nbn network connection. And once connected to the nbn network, you won’t be able to move your services back.

It’s also worth noting that when you request for your broadband and voice services be moved to the nbn network, you’re giving consent to the installation of services on the nbn network on behalf of all account holders at your premises.


  1. If the nbn isn’t already at your address, once you place an order with us we’ll help you arrange an nbn installation appointment. This is so an nbn co technician can connect the nbn to your address.
  2. If you’re a new customer you’ll receive a new Telstra Smart Modem. If you’re already with us, we’ll check your existing modem and if it isn’t compatible with the nbn, we’ll send you the new smart modem.
  3. You can install the Telstra Smart Modem yourself using the easy self-install kit included. Or get our tech experts to help you for a one-off fee.
  4. Jump on the nbn and go!



So an nbn co technician can come to your address and connect you to the nbn network. Once the external connection gear is live, we’ll be able to deliver fast, reliable nbn into your home or office.

NOTE: If you already have an active nbn connection, you probably won’t need a technician to visit. We’ll work this out once you place your order.



If you order your nbn plan online with us we’ll waive the $99 connection fee.

  • Self install your modem for $0
    We’ll send you a new modem if you need it, with easy instructions to install it yourself.
  • Professional install
    You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $240.
  • Additional costs apply for non-standard installations if you have complex cabling requirements.


Once you switch to the nbn™, your phone will run via the internet. This means you can only have one phone line and it must be connected to your modem.



Ask your alarm provider if it’s compatible with the nbn™network. If not, ask about alternatives. Do this before you switch to the nbn network, or your alarm may not work.

Make sure you register with the nbn co's Medical Alarm Register



Yes, just purchase a new Telstra nbn plan and we’ll switch you over to the nbn easily.

You’ll then be able to change plans up to once a month or cancel anytime. Simply pay out your modem if you leave before 24 months.




No. You can buy one from Telstra.

If you just want a home phone line, you can buy a phone-line-only plan



We install your modem for you at no cost if you’re an eligible Priority assist customer.

Speed & data


nbn tier 25

On our $75 200GB plan you can expect:

20Mbps typical minimum speed between 7pm and 11pm

(Standard Evening speed nbn 25)

Download – 20Mbps 

Upload – 4Mpbs

With a Fixed Wireless connection, nbn tier 25 (Standard Plus Evening speed) will give you typical minimum evening speeds of 2-22Mbps. Around 50% of customers achieve download speeds greater than 10Mbps.

Nbn tier 50

On our $90 Unlimited plan you can expect:

40Mbps typical minimum speed between 7pm and 11pm

(Standard Evening Plus nbn 50)

Download – 40Mbps

Upload – 15Mpbs

With a Fixed Wireless connection, nbn tier 50 (Standard Plus Evening speed) will give you typical minimum evening speeds of 2-42Mbps. Around 50% of customers achieve download speeds greater than 20Mbps.

All speeds are indicative only. Speeds experienced may be lower due to various factors including your location, in-home internet setup and wiring.

We will test your line speeds 21 days after connection for the maximum speed available.



Yes, you can buy a Speed Boost to tier 100 if it’s compatible with your service, for $30/mth.*

You can buy a speed boost in our online shop after you have selected an internet plan. Or we can test your service after activation and let you know if it’s compatible for a Speed Boost.

Remember, your connection speed cannot exceed the maximum possible speed available at your premises, regardless of the Speed Boost on your service.

Nbn tier 100 (speed boost)

80Mbps typical minimum speed between 7pm and 11pm

Download – 80Mbps

Upload – 30Mpbs

We will text your line speeds 21 days after connection for the maximum speed available.

Find out more about speeds on the nbn network at telstra.com/nbn-speeds.


Smart modem


It depends on your current modem. We check if your current modem is compatible with the nbn network and if it is, we’ll send you a free conversion kit to connect that modem to the nbn network.

If your modem is NOT compatible, we’ll send you a new Telstra Smart modem. The cost is included if you stay connected with us for 24 months

Want to upgrade your modem? You can buy a new one outright for $216, or via our 24-month repayment option.



Yes, it works on all three technology types. If your area switches from ADSL or cable to nbn, we’ll send you a conversion kit so you can use your modem on the nbn.



No, but if you choose to keep the Telstra Smart Modem you’ll need to pay out the remaining amount on it. Otherwise you can return the new modem to us and not pay any more on it. After 24 months the modem is paid off and will be yours.


Questions about broadband or nbn? We can help

24x7 Chat

We can help complete your order. Chat with us now.

Chat now
Call 1800 709 957

Available 8am - 9pm AEST/AEDT. We're here to answer your questions about broadband and nbn plans.

Call Now

Have a question about broadband or nbn? Ask our Customer Forum.

Go to CrowdSupport

More information about broadband and nbn can be found in our Frequently Asked Questions.

Go to Support