nbn plans and nbn bundles

NBN SALE ON NOW.
$80 a month for 12 months.

With unlimited data and incredible 50Mbps typical download speeds 7pm-11pm. Ends 2 Nov 2020.

For new customers. $90/mth after 12 mths. Min cost $2040 when you stay connected for 24 mths subject to mth-to-mth plan price changes. Not available with other credits. Speeds experienced may be lower due to various factors including in-home setup and wiring.

Check your address

1. Check what's available at your address

Find out which nbn technology you can connect to and the typical busy period download speeds you may get.

e.g. Unit 1, 10 High Street, Jamestown, SA, 5149

Already a Telstra customer? Switching to the nbn network is easy. Check your address, choose a plan and we'll do the rest.

2. Choose your month-to-month nbn plan

Min costs below apply when you stay connected for 24 months, subject to month to month plan price changes.

Full plan inclusions

Get a home phone landline at no extra cost plus unlimited calls to Australian mobiles and standard lines.

Plan call rates

Call connection fee included

Local calls included

National calls to fixed line numbers included

Calls to standard Australian mobiles included

Calls to 13 numbers
500 calls per month included. Calls made over this allowance will be charged at 40¢ per call (except for free calls to 13 2200, 13 2000, 13 2203, 13 2999, 13 3933 and 13 7663).

Directory Assistance
Unlimited free calls included to 1223, 1234 and 12456. Directory Assistance Assisted Connection will remain PAYG at $1.50 per call with fees accepted in real time on the call (free for customers who use Disability Help Line (DAH) on: 12551).

Discounted international calls

See countries and rates
Experience better home Wi-Fi with the speed, range, and reliability you need to keep everyone at home connected.

Speed

The Telstra Smart Modem automatically targets your device with a concentrated signal to deliver fast Wi-Fi exactly where you need it.

Range

The Telstra Smart Modem switches frequencies depending on your distance from it, so you always have an optimised signal around the home.

Reliability

Backed up by Australia’s best 4G mobile network in case the nbn™ goes down, Telstra Smart Modem switches seamlessly to give you the most reliable home Wi-Fi experience.

Connect sooner

The in-built pre-activated SIM card can connect to our mobile network right out of the box so you can get online even before your home network is activated. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem.

Smart notification

Receive an SMS/email notification when your modem switches onto mobile backup. Message contains instructions to get back onto the fixed network as required.

Coverage & speed information

4G coverage required.Speeds capped at 12/1Mbps. Actual speeds may be lower.

Technical stuff

Inbuilt, pre-activated SIM to connect to 4G when required

DSL port for your ADSL2+ or VDSL2 home broadband connection

4x4 802.11ac – the fastest ratified Wi-Fi standard

one 3.0 USB port

one gigabit Ethernet WAN port

four gigabit Ethernet ports

WPS push button

Dual band capability (2.4GHz and 5GHz)

256MB RAM

The Telstra Smart Modem works on all our plans so if you already have one, you won't need a new modem when you change plan. If you are moving to the nbn we will check your Telstra modem and if it's compatible we'll send you an nbn Conversion kit with easy-to-follow instructions. If it's not compatible, we'll send you a new Telstra Smart Modem.

Telstra Broadband Protect

Broadband Protect sheilds your family online

Telstra Broadband Protect is the easy way to help keep your family safe online. It works on any device connected to your Telstra home internet, and it’s included in the monthly price while you stay connected on our new internet plans (or any other eligible plan).

Network protection

Your security starts with safer broadband with Network Protection. Network Protection helps protect every device connected to your Telstra home internet from websites hosting known malware, malicious content, scams and viruses.

When we complete your order, Network Protection is automatically enabled so there’s no need for software downloads or installation.

Parental controls and homework time

With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content (including visitors using your home Wi-Fi on their own devices). Set internet access times to help manage when the kids can go online in the home, and use Homework Time to restrict social networking and online gaming while they study.

Social network protection

Help detect cyber-bullying, unwanted attention and bad behaviour before it becomes a problem by monitoring your children’s activity on their connected social networks. Get notifications on new ‘friends’, images and other posts on your child’s Facebook page, and see what they view on YouTube and Twitter to better manage their online experience. Social Network Protection also works with Google+ and Instagram.

Device protection

Install Anti-Virus Plus Security on up to six compatible Mac and PC computers and Android devices to help keep them free from known viruses, spyware and other threats – both in and outside the home, and when sharing files on external drives on your device. Help protect your personal and financial data when shopping and banking online with Safe Browser for up to 6 of your Windows PCs.

Compatible Devices

Anti-Virus Plus Security and Safe Browser

Supported operating system	Windows 7, 8.0, 8.1, 10 – 32 bit and 64 bit versions
RAM	Minimum: 2GB Recommended: At least 2GB
CPU	Pentium 4 or better
Hard-disk drive	Minimum of 500MB available space

Supported operating system	Windows Vista – 32 bit and 64 bit versions
RAM	Minimum: 1GB Recommended: At least 1GB
CPU	Pentium 4 or better
Hard-disk drive	Minimum of 500MB available space

Supported operating system	Windows XP – 32 bit only, Service Pack 3
RAM	Minimum: 512MB Recommended: At least 1GB
CPU	Pentium 4 or better
Hard-disk drive	Minimum of 500MB available space

Anti-Virus Plus Security only

Supported operating system	Android 4.0 and above
Device or RAM	Smartphone or Tablet with resolution of at least 480 x 800 pixels
Screen size/CPU	Minimum: 3.7" Recommended: 4.7
Storage space	Minimum of 10MB available space

Supported operating system	OS X 10.9 and above
Device or RAM	Minimum : 2GB Recommended: At least 2 GB
Screen size/CPU	Intel 2.0GHz or better
Storage space	Minimum of 500MB available space

500GB Data

$75 per month

Min cost $1,800

nbn 25 Standard Evening Speed

Great for 1-3 people browsing, streaming in SD and gaming.

25Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections. Not available on fixed wireless.
More on nbn speeds

Plan inclusions

No $99 connection fee
when you signup online
Telstra Smart Modem
Phone line, calls & more
Telstra Plus members get rewarded

Special offers

3 months BINGE Standard on us.
Redeem by 18 Jan 2021.

Check address

Critical information summary

nbn speeds key facts sheet

SAVE $10 A MONTH

Unlimited Data

$80 per month

For new customers for 12 months then $90 month to month. Min cost $2,040 See details

nbn 50 Standard Plus Evening Speed

Ideal for 5-7 people streaming in HD & responsive gaming.

50Mbps typical download speeds between 7pm-11pm (not available for most FTTN connections). Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections. Not available on fixed wireless.
More on nbn speeds

Plan inclusions

No $99 connection fee
when you signup online
Telstra Smart Modem
Phone line, calls & more
Telstra Plus members get rewarded

Special offers

Save $10 a month for 12 mths
For new customers. Ends 2 Nov 2020.
3 months BINGE Standard on us.
Redeem by 18 Jan 2021.

Check address

Critical information summary

nbn speeds key facts sheet

SAVE $10 A MONTH

Premium Internet + Unlimited Data

$100 per month

For new customers for 12 months then $110 month to month. Min cost $2,520 See details

Select your speed

Premium

Superfast

Ultrafast

nbn 100 Premium Evening Speed

Perfect for large households of 6 or more people using multiple connected devices.

100Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTC.
More on nbn speeds

Find out about Superfast and Ultrafast

nbn 100 Premium Evening Speed

Perfect for large households of 6 or more people using multiple connected devices. You may be eligible to add speed

Plan inclusions

No $99 connection fee
when you signup online
Telstra Smart Modem
Phone line, calls & more
Telstra Plus members get rewarded

Special offers

Save $10 a month for 12 mths
For new customers. Ends 2 Nov 2020.
3 months BINGE Standard on us.
Redeem by 18 Jan 2021.

Check address

Premium - Critical information summary

Superfast and Ultrafast Add-ons - Critical information summary

nbn speeds key facts sheet

Why choose Australia’s favourite nbn provider?

Connect in minutes with Telstra Smart Modem

Get advanced speed, range and reliability, backed by Australia’s best mobile network.

Our nbn satisfaction guarantee

If you're not happy with your nbn service, let us know within 30 days and if we can't fix it you can cancel with no obligation.

More about the guarantee

Changing plans is easy

With no lock-in contract, you can change your plan up to once a month for no cost.

Choose a premium plan and you may be eligible to add more speed.

We’ve been ranked #1 for streaming Netflix

We were ranked #1 nbn in Australia on the Netflix ISP Speed Index from Jan 2019 to Feb 2020.

Included in your Telstra nbn plan

A reliable connection is just the start.

Telstra Smart Modem

Experience better Wi-Fi

Telstra Smart Modem targets your device and optimises your signal as you move around the house. Included for new customers.

More about Telstra Smart Modem

Woman making a phone call at home using the nbn

Home phone service

+ unlimited standard Australian mobile calls

Our nbn plans come with a home phone service included. Plus unlimited calls to standard Australian mobiles.

More about included calls & rates

Broadband Protect

Online security for your family

With parental controls, social network protection and device protection to help keep everyone at home safe online.

More about Broadband Protect

About the nbn network

The nbn is Australia’s high-capacity broadband network replacing copper and cable internet with optical fibre and other technologies. Telstra has connected more homes to the nbn network than any other provider, with plans and extras that help you get the right nbn solution.

Family at home using high speed internet for gaming

Choosing the right nbn speed

Which nbn speed tier is best for your home?

Standard is perfect for smaller homes with up to 3 devices browsing and video streaming in SD
Standard Plus is great for family homes with up to 7 people using multiple connected devices
Premium is best for busy homes with simultaneously working or studying from home, serious gaming and concurrent downloading of files, emails, web browsing and social media
Eligible customers on a Premium Internet plan can also upgrade to a Superfast or Ultrafast Add-on

Learn more about nbn speed tiers

nbn co installing new internet cabling in the street

Which nbn connection type will I get?

It depends on where you live. nbn co uses the fastest technology available at your street address to connect you. These are the different nbn technology types:

FTTP - Fibre to the premises
FTTN/B - Fibre to the Node or Building
FTTC Fibre to the Curb,
HFC Hybrid Fibre Coaxial or
FW - Fixed Wireless

To find out your tech type, check your address.

Compare all nbn connection types

Already a Telstra customer?

Whether you're switching, changing or moving, we've got your back.

Switch to the nbn network

Make the switch in one easy move.

Check your address, choose your nbn plan and we'll do the rest.

Check address and switch

Change your plan

More data. More freedom. Change it up.

Choose a broadband plan with more of what you need. Check your address to see what's available.

Check address and change More about changing plans

Moving home?

Book your move online for $0

We’ll move your broadband and home phone move for $0. Offer ends September 30. Standard moves only.

Start your move

Customise your nbn plan

Entertainment Add-ons

Get the latest shows, movies and games delivered streaming hot.

Did you know you can add Foxtel Sports or Movies, Xbox gaming or Telstra TV to your nbn plan in checkout? It's easy.

How to make your own nbn bundle

FAQs - Connecting to the nbn

Enter your address into our nbn address checker. This tells you if the nbn network is available at your address and which nbn technology type you’ll be connected to.

You can also use our live nbn rollout map to see where the is in relation to your street and suburb.
In most cases, nbn co installs the nbn network at your home at no cost. For new homes that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay.

If you take up a Telstra nbn plan online, we waive the $99 connection fee.

You can install your Telstra Smart Modem yourself for $0. Or you can get a Telstra technician to connect your modem and devices for a one-off fee of $240.
If your property has not previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up.

You may also need a Telstra technician to help set up the connection inside your home. We’ll work this out once you place your order, and help to set up any appointments you need.
Once we've processed your nbn order, we’ll send you an order reference number via email. Use it to track your nbn order's progress with our nbn order tracker. 

If you are moving to the nbn network for the first time, a Telstra or nbn co technician may need to do extra preparation work. If so, we’ll set up any nbn appointments you need.

FAQs - Superfast and Ultrafast nbn

Households that are on an nbn FTTP (Fibre to the Premises) connection can add Telstra Superfast nbn or Telstra Ultrafast nbn.

Most households on an nbn HFC (Hybrid Fibre Coaxial) connection can add Telstra Superfast nbn, while some can add Telstra Ultrafast nbn.

Unfortunately other nbn tech types aren’t currently eligible for Superfast nbn or Ultrafast nbn.

To confirm your eligibility for Superfast or Ultrafast nbn, check your address.
Superfast nbn offers estimated typical download speeds of 215Mbps between 7pm – 11pm. Speeds experienced may be lower due to various factors including in-home setup and wiring. Superfast nbn is for ordinary and personal domestic use. It’s available to FTTP and most HFC customers.

Ultrafast nbn offers estimated typical download speeds of 250Mbps between 7pm – 11pm. Speeds experienced may be lower due to various factors including in-home setup and wiring. Superfast nbn is for ordinary and personal domestic use. It’s available to FTTP and some HFC customers.
Superfast nbn is perfect for large households of 6 or more people using multiple connected devices. It offers:

Simultaneous working or studying from home, serious gaming, concurrent downloading and uploading of files, emails, web browsing and social media;

Or streaming a single Ultra High Definition/4K video, with other devices streaming HD or lower resolutions.

Ultrafast nbn is the fastest connection for large households of 6 or more people looking to get the most out of multiple high demand devices. It offers:

Simultaneous working or studying from home, serious gaming with live stream capability, concurrent downloading and uploading of large files, emails, web browsing and social media;

Or streaming a single 8K video, with multiple other devices streaming HD or lower resolutions.
If you joined Telstra after March 2018 your Telstra Smart Modem will support Superfast and Ultrafast speeds.

If you joined before March 2018 and you’re eligible for a Superfast or Ultrafast add-on, we will check your modem when you sign up. If we find it isn’t compatible, we’ll send you a new Telstra Smart Modem at no cost.

Have more nbn questions? Visit our nbn FAQs page

Got connection issues? Try these tips to boost your Wi-FI or visit nbn help & support

$10 off for 12 months: For new customers only. Offer ends 2 Nov 2020

Important: An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.

Typical download speed is a measure of network speed to customer premises, not a customer’s in-home received speed experience. Find out more about speeds on the nbn network with Telstra at Telstra.com/nbn-speeds

Plan prices: Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.

Speeds: An nbn service can never go faster than the maximum line speed available at your home, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan. Typical evening speed is a measure of network speed to customer premises; not a customer’s received in-home experience. Find out more about speeds on the nbn network with Telstra at https://www.telstra.com.au/internet/nbn/nbn-speeds-explained

Speed Add-on: Superfast and Ultrafast are new nbn speed tiers. As a result, we do not have sufficient data yet to calculate the typical download speeds (7pm-11pm) that these tiers will provide. We will update this information once sufficient data is available. In the meantime, we estimate that these nbn speed tiers will support a typical download speed (7pm-11pm) of at least 215Mbps for the Superfast Add-on and 250Mbps for the Ultrafast Add-on. For important information on speeds see nbn key facts sheet.

Service Availability: Services not available to all areas or premises.

Installation: Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.

nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

Netflix ISP Speed Index: The Netflix ISP Speed Index measures prime time Netflix performance of particular ISPs, not other services or overall network performance.

Telstra Smart Modem™: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 12Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed

Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network

nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence

BINGE Offer: 3 months BINGE Standard subscription available to Telstra customers with a consumer post-paid mobile or home internet plan. Redeem by 18 Jan 2021 through http://hub.telstra.com.au/BINGE or on a Telstra TV. BINGE Standard monthly fees (currently $14/mth) apply after offer period ends unless you change or cancel. Offer can be applied to: BINGE Premium (for $4/mth during offer period) or BINGE Basic (for $0/mth during offer period). After offer period, standard monthly prices apply (currently BINGE Premium $18/mth, BINGE Basic $10/mth), unless you change your pack or cancel before the end of your offer period. Not compatible with any other BINGE offers. Billing: Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. One redemption per customer account. Requires internet & compatible device and sign up to BINGE Terms of Service. Data charges apply.

Need help?

CrowdSupport

Questions about our nbn products and extras? Ask the crowd.

Go to CrowdSupport

Support

Find the answers on our nbn and internet support pages.

Go to support

Find a store

Find your nearest Telstra Store or Wi-Fi hotspot.

Find a store

Broadband Protect

Broadband Protect sheilds your family online

Network protection

When we complete your order, Network Protection is automatically enabled so there’s no need for software downloads or installation.

Parental controls and homework time

Social network protection

Device protection

Compatible Devices

Anti-Virus Plus Security and Safe Browser

Supported operating system	Windows 7, 8.0, 8.1, 10 – 32 bit and 64 bit versions
RAM	Minimum: 2GB Recommended: At least 2GB
CPU	Pentium 4 or better
Hard-disk drive	Minimum of 500MB available space

Supported operating system	Windows Vista – 32 bit and 64 bit versions
RAM	Minimum: 1GB Recommended: At least 1GB
CPU	Pentium 4 or better
Hard-disk drive	Minimum of 500MB available space

Supported operating system	Windows XP – 32 bit only, Service Pack 3
RAM	Minimum: 512MB Recommended: At least 1GB
CPU	Pentium 4 or better
Hard-disk drive	Minimum of 500MB available space

Anti-Virus Plus Security only

Supported operating system	Android 4.0 and above
Device or RAM	Smartphone or Tablet with resolution of at least 480 x 800 pixels
Screen size/CPU	Minimum: 3.7" Recommended: 4.7
Storage space	Minimum of 10MB available space

Supported operating system	OS X 10.9 and above
Device or RAM	Minimum : 2GB Recommended: At least 2 GB
Screen size/CPU	Intel 2.0GHz or better
Storage space	Minimum of 500MB available space

1. Check what's available at your address

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2. Choose your month-to-month nbn plan

Why choose Australia’s favourite nbn provider?

Connect in minutes with Telstra Smart Modem

Our nbn satisfaction guarantee

Changing plans is easy

We’ve been ranked #1 for streaming Netflix

Included in your Telstra nbn plan

Telstra Smart Modem

Home phone service

Broadband Protect

About the nbn network

Choosing the right nbn speed

Which nbn connection type will I get?

Already a Telstra customer?

Switch to the nbn network

Change your plan

Moving home?

Customise your nbn plan

Get the latest shows, movies and games delivered streaming hot.

FAQs - Connecting to the nbn

FAQs - Superfast and Ultrafast nbn

Need help?

CrowdSupport

Support

Find a store

Compatible Devices