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nbn plans and nbn bundles
Fast, reliable nbn plans.
It's why more Australians
choose us.
Get a connection you can count on and enjoy month-to-month flexibility with our new Telstra nbn plans.
Simply pay out your modem if you leave before 24 months
Check your address
Type in your address below to check what type of nbn connection you can get.
Choose an nbn plan
Get the speed you need on a month-to-month plan. (You can add entertainment in checkout)
We’ll do the rest
Let us care of the tech. Then sit back and enjoy fast nbn on Australia’s most reliable network.
Compare nbn plans
Best value for data
nbn™ tier 50
40Mbps typical minimum evening speed
Fixed Wireless speeds will be slower
More about nbn™ speeds
ADSL & cable
Speeds depend on your location
+ Telstra Smart Modem
with 4G mobile network backup
Learn more
+ Phone line & unlimited calls
to Australian mobiles and standard lines
See call rates
Critical information summary
nbn™ key facts sheet
Fixed Wireless key facts sheet
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
nbn™ tier 25
20Mbps typical minimum evening speed
Fixed Wireless speeds will be slower
More about nbn™ speeds
ADSL & cable
Speeds depend on your location
+ Telstra Smart Modem
with 4G mobile network backup
Learn more
+ Phone line & unlimited calls
to Australian mobiles and standard lines
See call rates
Critical information summary
nbn™ key facts sheet
Fixed Wireless key facts sheet
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
More about connecting
to the nbn
When will I get nbn? See the nbn rollout mapWant to find out where the nbn network has rolled out, and when it’s coming to you? Simply type your address into our interactive nbn rollout map. We update the rollout information weekly. |
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nbn rollout mapWant to find out where the nbn network has rolled out, and when it’s coming to you? Simply type your address into our interactive nbn rollout map. We update the rollout information weekly. |
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What is the nbn network?The nbn network is the Australian government’s high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home. The nbn network will replace ADSL and cable broadband almost everywhere in Australia. |
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What is the nbn network?The nbn network is the Australian government’s high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home. The nbn network will replace ADSL and cable broadband almost everywhere in Australia. |
What nbn connection type will I get?Where you live determines which type of technology nbn co uses to connect you to the nbn network. The type of technology - whether you get Fibre to the Curb, Fibre to the Building or one of the other types - also determines what your maximum internet speed will be. Learn about the different nbn connection types and speeds. |
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What nbn connection type will I get?Where you live determines which type of technology nbn co uses to connect you to the nbn network. The type of technology - whether you get Fibre to the Curb, Fibre to the Building or one of the other types - also determines what your maximum internet speed will be.Learn about the different nbn connection types and speeds. |
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Can I connect the modem myself?Yes! We’ll send you all the installation info you need to set up your modem. You can also check out our modem setup guide which gives you the steps for each nbn tech type. Or we can install your modem for a one-off fee. |
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Can I connect the modem myself?Yes! We’ll send you all the installation info you need to set up your modem. You can also check out our modem setup guide which gives you the steps for each nbn tech type. Or we can install your modem for a one-off fee. |
Why choose Telstra nbn?
No $99
connection fee
When you buy online.
Instant connect
modem
Connects you to our 4G network straight out of the box. And switches to 4G if there’s a dropout to help keep you connected.
Month-to-month flexibility
With no lock-in contract. Just pay out your modem if you leave before 24 mths.
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No.1 for Netflix streaming
We’re Australia’s no. 1 nbn provider for streaming Netflix on the Netflix ISP Index for July 2019.
Need more speed?
Jump to nbn tier 100.
Jump from 40Mbps to 80Mbps typical minimum evening speeds with an nbn tier 100 speed boost. Add it in checkout for $30/mth.
Speed boost not available on Fixed Wireless nbn.
Get nbn and entertainment
in an nbn bundle.
Too busy to build? Choose a ready-made entertainment package and get your favourite shows & sports on Australia’s most reliable nbn.
Get expert tech help
on call or online 24/7.
We know some tech can be tricky. But with a little help from a Platinum Expert, you’ll be up to speed in no time. Get support online 24/7,
on call or in-home.
Commonly asked questions
Switching to nbn
What will happen to my existing ADSL/Cable connection?
How does the nbn connection process work?
Why do I need an nbn installation appointment?
What will it cost me to connect to the nbn?
What happens to my existing phone lines?
What if I have a medical or security alarm?
Can I change my current Telstra internet plan to one of your new plans?
Does my nbn plan include a landline handset?
What about Priority Assist customers?
Once you connect to the nbn network, you won’t be able to access your broadband and voice services through your ADSL/Cable connection. Instead, you’ll access them through your new nbn network connection. And once connected to the nbn network, you won’t be able to move your services back.
It’s also worth noting that when you request for your broadband and voice services be moved to the nbn network, you’re giving consent to the installation of services on the nbn network on behalf of all account holders at your premises.
- If the nbn isn’t already at your address, once you place an order with us we’ll help you arrange an nbn installation appointment. This is so an nbn co technician can connect the nbn to your address.
- If you’re a new customer you’ll receive a new Telstra Smart Modem. If you’re already with us, we’ll check your existing modem and if it isn’t compatible with the nbn, we’ll send you the new smart modem.
- You can install the Telstra Smart Modem yourself using the easy self-install kit included. Or get our tech experts to help you for a one-off fee.
- Jump on the nbn and go!
So an nbn co technician can come to your address and connect you to the nbn network. Once the external connection gear is live, we’ll be able to deliver fast, reliable nbn into your home or office.
NOTE: If you already have an active nbn connection, you probably won’t need a technician to visit. We’ll work this out once you place your order.
If you order your nbn plan online with us we’ll waive the $99 connection fee.
- Self install your modem for $0
We’ll send you a new modem if you need it, with easy instructions to install it yourself. - Professional install
You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $240. - Additional costs apply for non-standard installations if you have complex cabling requirements.
Once you switch to the nbn™, your phone will run via the internet. This means you can only have one phone line and it must be connected to your modem.
Ask your alarm provider if it’s compatible with the nbn™network. If not, ask about alternatives. Do this before you switch to the nbn network, or your alarm may not work.
Make sure you register with the nbn co's Medical Alarm Register
Yes, just purchase a new Telstra nbn plan and we’ll switch you over to the nbn easily.
You’ll then be able to change plans up to once a month or cancel anytime. Simply pay out your modem if you leave before 24 months.
No. You can buy one from Telstra.
If you just want a home phone line, you can buy a phone-line-only plan
We install your modem for you at no cost if you’re an eligible Priority assist customer.
Speed & data
What nbn speed can I expect?
Can I get a speed boost to nbn tier 100?
nbn tier 25
On our $75 200GB plan you can expect:
20Mbps typical minimum speed between 7pm and 11pm
(Standard Evening speed nbn 25)
Download – 20Mbps
Upload – 4Mpbs
With a Fixed Wireless connection, nbn tier 25 (Standard Plus Evening speed) will give you typical minimum evening speeds of 2-22Mbps. Around 50% of customers achieve download speeds greater than 10Mbps.
Nbn tier 50
On our $90 Unlimited plan you can expect:
40Mbps typical minimum speed between 7pm and 11pm
(Standard Evening Plus nbn 50)
Download – 40Mbps
Upload – 15Mpbs
With a Fixed Wireless connection, nbn tier 50 (Standard Plus Evening speed) will give you typical minimum evening speeds of 2-42Mbps. Around 50% of customers achieve download speeds greater than 20Mbps.
All speeds are indicative only. Speeds experienced may be lower due to various factors including your location, in-home internet setup and wiring.
We will test your line speeds 21 days after connection for the maximum speed available.
Yes, you can buy a Speed Boost to tier 100 if it’s compatible with your service, for $30/mth.*
You can buy a speed boost in our online shop after you have selected an internet plan. Or we can test your service after activation and let you know if it’s compatible for a Speed Boost.
Remember, your connection speed cannot exceed the maximum possible speed available at your premises, regardless of the Speed Boost on your service.
Nbn tier 100 (speed boost)
80Mbps typical minimum speed between 7pm and 11pm
Download – 80Mbps
Upload – 30Mpbs
We will text your line speeds 21 days after connection for the maximum speed available.
Find out more about speeds on the nbn network at telstra.com/nbn-speeds.
Smart modem
If I’m with Telstra and switching to nbn, do I get a new modem?
Does the Telstra Smart Modem work on cable, ADSL and nbn?
Do I have to return the new modem if I cancel my service?
It depends on your current modem. We check if your current modem is compatible with the nbn network and if it is, we’ll send you a free conversion kit to connect that modem to the nbn network.
If your modem is NOT compatible, we’ll send you a new Telstra Smart modem. The cost is included if you stay connected with us for 24 months
Want to upgrade your modem? You can buy a new one outright for $216, or via our 24-month repayment option.
Yes, it works on all three technology types. If your area switches from ADSL or cable to nbn, we’ll send you a conversion kit so you can use your modem on the nbn.
No, but if you choose to keep the Telstra Smart Modem you’ll need to pay out the remaining amount on it. Otherwise you can return the new modem to us and not pay any more on it. After 24 months the modem is paid off and will be yours.
Things you need to know
Plan prices: Plan prices may change.
Service Availability: Services not available to all areas or premises.
Installation: Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and nbn co equipment and for premises in new developments.
Speeds: An nbn service can never go faster than the maximum line speed available at your premises. For FTTB/N/C customers your typical speed may be limited. We will confirm your actual speeds after connection if that is the case. Around 50% of Fixed Wireless premises will achieve download speeds greater than 10Mbps during the evening peak period. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds. For important information on speeds see nbn key facts sheet and Fixed Wireless key facts sheet.
Premium Evening Speed: Premium Evening Speed is for FTTP or Cable customers only.
Maximum Off Peak Speeds: Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).
nbn Speed Boosts: Speed Boosts are not available on nbn Fixed Wireless. Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds
nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Netflix ISP Speed Index: The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/da
Telstra Smart Modem™: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed
Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence
Find out if the nbn network is available in your state or territory:
Questions about broadband or nbn? We can help
Call 1800 709 957
Available 8am - 9pm AEST/AEDT. We're here to answer your questions about broadband and nbn plans.
Support
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
With backup from our 4G mobile network, the Telstra Smart Modem™ Gen 2 gives you a connection you can count on.
Connecting you sooner
Using its inbuilt SIM, your modem connects to our mobile network until your home internet connection is installed. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem.
Your back-up connection
If there’s a problem with your home internet, your modem will help keep you online by connecting to our mobile network.
If you’re on the nbn™ network, your home phone will also work over the 4G back-up connection. Once the issue is resolved, your modem will switch back to your home internet connection.
Coverage & speed information
Standard Evening Speed on the nbn™ network 20 Mbps typical minimum speeds between 7pm and 11pm. nbn™ speeds experienced may be lower due to various factors including your in-home set up and wiring. 4G coverage required. Telstra Modem backup limited to 6/1Mbps.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM
Your entertainment all in one place.
Here's just some of the fun stuff you can add on in checkout. Want to see more?
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| Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more, in one little black box. And search across apps for your fave shows with the one Wi-Fi remote. | New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. PLUS with a $125 credit you get up to 20 bonus new release movies on us. | It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers. |
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Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more, in one little black box. And search across apps for your fave shows with the one Wi-Fi remote.
New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. PLUS with a $125 credit you get up to 20 bonus new release movies on us.
It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers.