Modem included for use
No lock-in contracts
We found multiple addresses. Please select yours from the list below.
Each of the plans below include a modem for use. For new services. If you leave within 24 months, simply return your modem or pay a non-return fee ($200 for Smart Modem and $400 for 5G Internet Modem).
$85 /mth
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Download: 30 - 633Mbps
Upload: 4 - 86Mbps
Download: 30 - 633Mbps
Upload: 4 - 86Mbps
Download: 30 - 633Mbps
Upload: 4 - 86Mbps
Download
Upload
Download: 30 - 633Mbps
Upload: 4 - 86Mbps
$89 /mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
$89 /mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
$105 /mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
$105 /mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
$130 /mth
$1 for first month Then $110 per month
$31 for first month Then $140/mth.
$71 for first month Then $180/mth.
Download
Upload
Download
Upload
$150 /mth
Download
Upload
Download
Upload
For Telstra home internet customers new to Spotify Premium. More about Spotify offer.
For Telstra home internet customers new to BINGE. More about BINGE offer.
For Telstra home internet customers. More about device security offer.
All our plans come with a plug and play modem included for use with 4G network backup to help keep you online in an outage.
If you leave within 24 months, return your modem or pay a non-return fee ($200 for Smart Modem, $400 for 5G Modem). 4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.
Get discounted movie, sports and concert tix plus other exclusive benefits. And you’ll earn points towards rewards every time you make an eligible payment. Join for free.
Try us and if you're not satisfied, let us know within 30 days of connecting. We'll refund your first monthly fee.
Enjoy the month to month freedom of no lock in contracts. Cancel anytime.
We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.
Get the help you need from a range of customer support centres, including calling our local team or visiting your local store.
In most cases, the nbn will have already been installed at your address, or nbn co will come and install it for no cost.
For new homes connected to the nbn that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay to nbn co.
We can normally connect your Telstra home internet in 3 to 6 days after we process your order.
The fast fibre upgrade is a free technology upgrade to Fibre to the Premises (FTTP) provided by nbn co ltd.
It gives you access to choose from our higher speed nbn plans, which allow you to:
To get the upgrade from nbn co ltd. you need to be on an FTTC or FTTN connection in a selected area and meet the nbn requirements for eligibility.
To find out if you're eligible, enter your address in the address checker at the top of the page. If you are eligible, you’ll see a message telling you the upgrade is available. The next steps are easy:
The free nbn fibre upgrade is for standard installation only.
Our modems have built-in 4G back-up, so if there is an outage it switches to our 4G mobile network to keep you connected.
Once the outage is fixed, the modem switches back. In many cases, you won’t even know this has happened.
4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.
As Australia’s largest internet provider, we have a range of industry-leading cyber security measures to keep you safer online.
Your fixed broadband service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) or Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
If you’re in a new development and not already connected to the nbn or Opticomm access network, you may be charged a new development fee to connect your premises to the network. If applicable, we will invoice that charge to you.
Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Manage your services, pay bills, move house, change plans or start a chat.
There are no dumb questions, just frequently asked ones! Find all the answers here.
Got a specific question or request? Message us and we’ll get back ASAP
If you need to talk, we’re here. Get in touch and ask us anything at all.