Telstra Smart Modem 3. All Wi-Fi is not the same.
When you’re choosing an nbn plan, the modem matters. Here’s why Telstra Smart Modem 3 delivers a better home Wi-Fi experience.
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Speed
Enjoy faster Wi-Fi speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speeds of our Smart Modem 3 are on average 60% faster than those of our previous modem.
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Strength
The Smart Modem 3 is our most powerful modem yet. Its next-generation tech gives you a stronger Wi-Fi signal in more corners of the home.
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Smart
The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes.
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Support
Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing.
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Sustainability
The Smart Modem 3 is more eco-friendly. It’s made with more than 80% recycled plastics and its packaging is 100% recyclable.
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Security
The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also help to ensure security protocols are kept up-to-date.
1. Check your address

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Maximum nbn speeds at your address
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Maximum nbn speeds at your address
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We’ll check your maximum speeds later
Maximum nbn speeds at your address
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The address you entered
2. Choose your Upfront Internet plan
If you leave within 24 months, return your modem or pay a $200 non return fee. For new home phone numbers and new Telstra customers only. See what add-ons are coming soon to Upfront plans.
These plans don’t include paper bills, require you to use direct debit payments, are not available with a professional install and are not suitable for Priority Assist customers. If you need any of those things, check out our other internet plans.
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Telstra Upfront Internet Plan Basic , NBN™ 25 , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
25Mbps typical download speeds 7pm-11pmmonth-to-month
$80 per month , month-to-month
Good for browsing, social media, emails and SD video streaming.Better for multiple users, HD video streaming and video calling.
Plan speeds
Check your address to find out what plans are available to you.Check your addressTypical evening speed 7pm-11pm:-
25 MbpsDownload
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4 MbpsUpload
Speeds experienced may be lower due to factors incl. in-home set up/wiring.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Maximum speeds at your address on this plan:
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-Download
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-Upload
This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring. -
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Telstra Upfront Internet Plan Essential , NBN™ 50 , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
50Mbps typical download speeds 7pm-11pmmonth-to-month
$95 per month , month-to-month
Better for multiple users, HD video streaming and video calling.Better for multiple users, HD video streaming and video calling.
Plan speeds
Check your address to find out what plans are available to you.Check your addressTypical evening speed 7pm-11pm:-
50 MbpsDownload
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17 MbpsUpload
Typical speeds not avail to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Maximum speeds at your address on this plan:
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-Download
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-Upload
This plan’s maximum download speed is not supported at your address. Find out whyThis plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring. -
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Get $30 off for 6 months, Telstra Upfront Internet Plan Ultimate , NBN™ 250 , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
250Mbps typical download speeds 7pm-11pmmonth-to-month
$110/mth for 6 months , month-to-month , Then $140 per month
$110/mth for 6 months , month-to-month , Then $140 per month
Amazing access for larger households with lots of users on high demand connected devices.Plan speeds
Check your address to find out if Superfast speed is available to you.Check your addressTypical evening speed 7pm-11pm:Typical plan speeds 7pm-11pm:Typical plan speeds 7pm-11pm:-
250 MbpsDownload
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22 MbpsUpload
Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.As your nbn connection type is FTTB, Superfast speed isn’t available at your address.As your nbn connection type is FTTN, Superfast speed isn’t available at your address.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Superfast speed is not available.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Superfast speed is not available.As your connection type is Fixed Wireless, unfortunately Superfast speed is not available.Maximum speeds at your address on this plan:
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-Download
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-Upload
This plan’s maximum download speed is not supported at your address. Find out whyThis plan’s maximum download speed is not supported at your address. Find out whyThis plan’s maximum download speed is not supported at your address. Find out whySpeeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only. -
Need help choosing an nbn plan?
SMART MODEM GEN 3 REVIEW
Why the modem matters
Watch expert tech reviewer Elly Awesome put our new modem through its paces and see why it outperforms our major competitors' modems.
Wi-Fi 6. It's the new black.
Wi-Fi 6 is the next big thing in Wi-Fi technology. It accommodates many more devices at greater speeds on a single Wi-Fi network. Smart Modem 3 is already Wi-Fi 6 certified, so you'll enjoy:
- Up to 4 times more capacity
- Up to 12 devices streaming at once
- Up to 40% faster data rates
- Longer battery life for your connected devices
Why choose us for nbn?
No lock-in contracts
You can change your plan once a month. or cancel anytime. If you leave before 24 mths, return your modem or pay a $200 non-return fee.
No more bill shock
30-day nbn™ satisfaction guarantee
If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.
Already a Telstra customer?
You can check your current internet plan speed, manage add-ons and troubleshoot issues via My Telstra.
Switch to the nbn network
If you're an existing customer, you can switch to nbn and get the right plan in one move.
Change your plan
If you have an existing internet plan with us, you can change to a different plan once a month.
Move your internet for $0
Book an internet + home phone move online for $0. Standard moves only.
FAQs - Connecting to the nbn
Existing Telstra internet customers
Want to learn more about our fastest modem yet? Discover Telstra Smart Modem 3
Got connection issues? Get help to improve your Wi-Fi speed and range
Have more nbn or Upfront plans questions? Visit our nbn FAQs page
Need help?
My Telstra app
Send us a message
Talk to us
Call us between Mon - Fri 9am - 7pm AEST.