Internet and Broadband Connections from Telstra

Fast, flexible internet options to keep you connected.

Whether you want a great deal on fast nbn™, reliable broadband with no data limits or the freedom of mobile broadband, we've got a plan for you.

Need help finding the right nbn plan?

Try our plan selector

Shop from home, anytime

We’re open 24/7 online

Our online shop is open 24 hours a day, 7 days a week. Place an order anytime and track it online.

Shop internet plans

Free delivery across Australia

Shop our huge range online, with free delivery for orders over $100 to anywhere in Australia, including lockdown areas.

See delivery details

Safe, secure checkout

Our checkout is password-protected, and your information is encrypted, so you can shop with confidence.

NBN plans hot offer

Mega home internet deal.

Save $10/mth for 6 mths on our Premium unlimited data plan. Sign up online for $0 connection fee.

See our nbn plans

We've got your home internet covered

Home internet plans

Internet that's built for where you live

Connect to nbn, cable or ADSL internet with a plan that's matched to your home. All plans are nbn ready, with a Telstra Smart Modem for new customers.

Compare home internet plans

Mobile broadband plans

Broadband that goes where you go.

Enjoy the freedom of a connection that's powerful and portable. Connect multiple devices at home or stream on the go with Mobile Broadband.

See mobile broadband devices

Internet speeds add-ons

Super sale on Superfast.

Save when you add on Superfast speed to our Premium unlimited data plan.

See our fastest plans

Need help choosing an internet plan?

Use our plan selector to find a plan that suits your needs.

Find a suitable plan

Get more out of your home internet

INTERNET EXTRAS

Give your home internet extra smarts

Personalise your plan with great value extras like smart wifi boosters, gaming add-ons and cyber threat protection.

Explore internet extras

Entertainment packages

Great games. Great nbn. Just pick your perfect package.

Add sports, movie and drama packs, gaming options and more to your plan and get your favourite entertainment all in one place.

See entertainment packages

Switch to Telstra

Change to the nbn provider more Australians choose

Find out why more than 3 million Australians choose Telstra for nbn. Try us for yourself with a 30-day nbn satisfaction guarantee.

Change to Telstra nbn Read our nbn guarantee

Latest updates

Switch Internet

Changing nbn providers: your step-by-step guide

Mobile broadband

8 reasons to use mobile broadband

Wi-Fi Setup

Setting up better Wi-Fi at home

Why choose us for home internet?

No $99 connection fee

When you sign up online. Excludes Fixed Wireless.

Superior home Wi-Fi

Telstra Smart Modem switches to our 4G mobile network if there's an outage.

nbn satisfaction guarantee

If you’re not happy within 30 days and we can’t fix it, you can cancel and we’ll refund you.

Get loyalty rewards

Join Telstra Plus to earn points for great rewards & must-have devices.

Frequently asked questions

It's a simple process - just select the Telstra internet plan that's right for you and once you've taken up the plan, we’ll transfer your service across from your old provider.

You won't need to cancel with your old provider, but you should check in case there are any termination fees that will apply.

Your first step is to Browse our internet plans.
It depends on your location. To find out whether you can get nbn or another type of connection, check your address now.

If the nbn network is not available at your address yet, don't worry - you can choose an nbn-ready broadband plan now and we’ll help you to switch to the nbn when the time comes.

All Telstra plans are nbn-ready.
They both deliver internet services to your home, they just use different technologies.

The nbn network uses optical fibre plus coaxial cable, copper and other technologies to connect your home to fast, reliable internet.

Broadband, or cable internet uses coaxial cable to connect your home to the internet. Depending on where you live it may be your best option until the nbn reaches your area.

(ADSL is different again - it uses your existing copper phone line to deliver internet and a phone service to your home, when the nbn network and cable are not available.)
Telstra consistently has some of the fastest internet speeds available. However the speeds you will typically get depend on where you live and whether you’re connecting to the nbn network, cable or ADSL.

Read about our typical speeds

Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.

For important information on speeds see our nbn key facts sheet and Fixed Wireless key facts sheet.

$10 off for 6 months: For new customers only. Offer ends 25th October 2021.

$30 off for 6 months: For new and plan change customers. Offer ends 31st July 2021. You must have Premium Internet plan to be able take up the Superfast speed add on. Month-to-month plans: Your plan and add ons may change (including price and inclusions). Credits applied by the second bill. If you don’t like a change, you can change your plan or cancel your plan or add ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro rata refund for your plan charge for the remainder of your month. Service availability: nbn not available to all areas or premises. Speeds: Typical evening speed is a measure of network speed to customer premises; not a customer’s received in-home speed experience. Find out more about speeds on the nbn network with Telstra at telstra.com/nbnspeeds Superfast and Ultrafast are new nbn speed tiers. As a result, we do not have suf cient data yet to calculate the typical eveningspeed that these tiers will provide. Our typical busy period speeds are estimates only and will be updated as sufficient data becomes available.

Plan prices: Plan prices may change.

Important: An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™ tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar.

Find out more about speeds on the nbn network with Telstra at Telstra.com/nbn-speeds

Service Availability: Services not available to all areas or premises.

Installation: Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and nbn co equipment and for premises in new developments.

Important: An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.

Maximum Off Peak Speeds: Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).

nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

Netflix ISP Speed Index: The Netflix ISP Speed Index measures prime time Netflix performance of particular ISPs, not other services or overall network performance.

Telstra Smart Modem™: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 2Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network

nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.

Need help?

Support

Find the answers on our broadband support pages.

Go to support

Contact us

Have a question you need answered? See our contact and help options.

Find a store

Find your nearest Telstra Store or Wi-Fi hotspot.

Find a store

Internet

Fast, flexible internet options to keep you connected.

Shop from home, anytime

We’re open 24/7 online

Free delivery across Australia

Safe, secure checkout

NBN plans hot offer

Mega home internet deal.

We've got your home internet covered

Home internet plans

Internet that's built for where you live

Mobile broadband plans

Broadband that goes where you go.

Internet speeds add-ons

Super sale on Superfast.

Need help choosing an internet plan?

Get more out of your home internet

INTERNET EXTRAS

Give your home internet extra smarts

Entertainment packages

Great games. Great nbn. Just pick your perfect package.

Switch to Telstra

Change to the nbn provider more Australians choose

Latest updates

Switch Internet

Changing nbn providers: your step-by-step guide

Mobile broadband

8 reasons to use mobile broadband

Wi-Fi Setup

Setting up better Wi-Fi at home

Why choose us for home internet?

No $99 connection fee

Superior home Wi-Fi

nbn satisfaction guarantee

Get loyalty rewards

Frequently asked questions

What if I'm switching from another internet provider to Telstra?

What type of internet is available at my address?

What's the difference between nbn and broadband?

What internet speeds will I get with Telstra?

Things you need to know

Need help?

Support

Contact us

Find a store