Internet

Come for reliability. Stay for the security.

Get up to $30 off over 6 months on reliable nbn®. With 24/7 network protection.
For new services. Offer ends 12 August. Monthly discount ends early if you change plans. If you leave within 24 months, return your modem or pay a $200 non-return fee.
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Available

You can connect to the nbn® network via Hybrid Fibre Coaxial technology.

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Available

You can connect to the nbn® network via Fibre to the Premises technology.

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Available

You can connect to the nbn® network via Fibre to the Building technology.
Actual FTTB speeds will be confirmed once you’re connected.

We’ll check your maximum speeds later
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
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Available

You can connect to the nbn® network via Fibre to the Node technology.
Actual FTTN speeds will be confirmed once you’re connected.

We’ll check your maximum speeds later
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Looks like this address has multiple connections.
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Available

You can connect to the nbn® network via Fibre to the Curb technology.
Actual FTTC speeds will be confirmed once you’re connected.

We’ll check your maximum speeds later
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
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You can connect to the nbn® network via Fixed Wireless technology.

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Available

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to CABLE, contact our messaging team.

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Available

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to ADSL, contact our messaging team.

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Available

You can connect to the Opticomm access network. Please call us on 13 22 00 to find out more and connect.

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You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.

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Available

You can connect to Telstra 5G Wireless Internet.

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Woo-hoo! Your address is nbn-ready.

Available

Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.

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Available

You can connect to the Opticomm access network.

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Our nbn, ADSL and cable plans are currently unavailable in your area.

However, you may be able to get Telstra Satellite Home Internet, powered by Starlink at your address.

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Even more unreal home internet deals

Shop entertainment deals

You can add multiple entertainment options to your new home internet plan.

Telstra Smart Modem 3 included for use with your nbn plan.

With the latest Wi-Fi 6 technology, it's our most powerful modem yet. And it's included for use with our new home nbn plans.

Why choose us for home internet?

Cyber security that never sleeps

We block millions of malicious calls, emails and websites every single day, and monitor our network 24/7 to help protect your data from for suspicious activity.

Our satisfaction guarantee

If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.

For new Telstra home internet customers

Big rewards for being with us. Telstra Plus.

Get discounted movie, sports and concert tix plus other exclusive benefits. And you’ll earn points towards rewards every time you make an eligible payment. Join for free. 

Already a Telstra customer?

Use these easy links to upgrade, move or manage your internet.

Change your internet plan

With Telstra you have the flexibility to change your home internet plan as your needs change. 

Move your home internet for $0

Book a standard internet move online for $0 and we can have you connected the day you move in.

Additional charges may apply for non-standard moves. The more notice you give, the more likely we can complete your move on your preferred day.

Manage it all with My Telstra

Check your internet speed, pay a bill, redeem an offer, add entertainment and more with My Telstra on your mobile. 

Frequently asked questions

Don’t worry, it’s hassle-free. Just find the Telstra plan that's right for you and sign up. We’ll transfer your service across and send you a new Telstra Smart Modem. We’ll even cancel the old plan for you. 

Note: Check with your old provider in case there are termination fees.

To find out whether you can get 5G internet, nbn internet or another type of connection, enter your address in our Internet address checker. 

Note: Having 5G mobile coverage in your area does not automatically mean 5G internet is also available.

Telstra consistently has some of the fastest internet speeds available. However the speeds you will typically get depend on where you live.

Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds

For important information on speeds see our nbn key facts sheet and Fixed Wireless key facts sheet.

 

  • nbn connects you to the internet via Australia’s fixed-line and fixed wireless national broadband network. 
  • 5G Home Internet is a wireless internet connection that doesn’t use physical cables. 
  • nbn generally provides a fast, reliable connection and the network now covers about 99% of Australian homes.
  • 5G Home Internet offers a very fast connection, but the network is still growing and has limited coverage in some areas.


Both nbn broadband and 5G Home Internet can support multiple devices. 

To compare features and benefits of Telstra nbn plans versus Telstra 5G Home Internet plans, checkout the internet types comparison above.

Things you need to know

Important

An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan. 

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra

Plan prices

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.

Speed Add-ons

Typical busy period speeds for the Ultrafast nbn tier are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of this add-on. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)

Service Availability

Services not available to all areas or premises.

Installation

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.

nbn™ New Development Charge

In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

Telstra Smart Modem™

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels

If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.

Brand notice

nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.

Questions about internet plans?

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Support

More information about internet plans can be found in our Support section.

Send us a message

Questions about internet plans? Get in touch and we’ll help you as soon as we can.

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We're here to answer your questions.