Save $10 for 6 months offer
Available on $95 and $110 plans. For new customers only. Monthly discount ends if you change plans. If you leave before 24 months, simply return your modem or pay a $200 non-return fee. Plan prices may change. Offer ends 28th of February 2022.
Important
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™ tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar.
Find out more about speeds on the nbn network with Telstra.
Plan prices
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.
Speed Add-ons
Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-hom in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF 81kb).
Service Availability
Services not available to all areas or premises.
Installation
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
nbn™ New Development Charge
In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Netflix ISP Speed Index
The Netflix ISP Speed Index measures prime time Netflix performance of particular ISPs, not other services or overall network performance.
Telstra Smart Modem™
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
Medical security alarms, lift phones and fire indicator panels
If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network
Google Nest
Voice-activated calling with Telstra requires a compatible smartphone and a Telstra Mobile service with credit, a powered Google Nest Mini connected to an active Wi-Fi network and activation through iOS/Android Google Home app. Data charges may apply. Call charges will be in accordance with your Telstra mobile plan. Liberate and Mobile Protect are incompatible. Excludes business customers. Music subscription may be required. Requires Netflix subscription.
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence
BINGE Offer
3 months BINGE Standard subscription available to Telstra customers who are new to BINGE with a consumer post-paid mobile or home internet plan. You can only redeem via the Telstra BINGE Hub or on your Telstra TV. BINGE Standard monthly fees (currently $14/mth) apply after offer period ends unless you change or cancel. Offer can also be applied to: BINGE Premium (for $4/mth during offer period). After offer period, standard monthly prices apply (currently BINGE Premium $18/mth), unless you change your pack or cancel before the end of your offer period.
Billing: Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. One redemption per customer account. Requires internet and compatible device and sign up to BINGE Terms of Service. Data charges apply.
Disney+ 12 month offer
For New and returning Disney+ subscribers. Roll onto Disney+ month-to-month subscription (currently $11.99/mth) after 12 months, unless you change/cancel. Offer available to the following Telstra customers who sign up to selected plans before Mar 28 2022 and redeem by May 31 2022:
- New Upfront mobile customers on Medium, Large and Extra Large plans
- New Upfront internet customers on Essential, Premium and Ultimate plans
- New internet customers on Unlimited and Premium plans
- New Upfront data customers on Medium and Large plans
- New 5G home internet customers
Must sign up and redeem offer via Telstra My Offers Requires internet and compatible device. Data charges apply. Acceptance of the Disney+ Subscriber Agreement, Disney+ Privacy Policy and Disney+ Collection Statement is required to access the offer via Disney+. Requires internet and compatible device. Data charges apply.
To redeem offer: Within 72 hours of activating your eligible Telstra service, you will receive an onboarding email which will take you to Telstra My Offers to redeem your Disney+ offer. Alternatively, you can also access Telstra My Offers or clicking the “Redeem Disney+ now” button above. The code link must then be redeemed and your new Disney+ account activated by 31 May 2022 or it will thereafter expire.
To access Disney+: After redeeming the offer in Telstra My Offers, eligible customers must create a new Disney+ account (or use their existing login details if they are a returning Disney+ subscriber) and set up credit card or PayPal billing directly with Disney+. Customer must be 18 years+ and provide a valid credit card/PayPal account to activate their Disney+ account. Roll onto Disney+ month-to-month subscription (currently $11.99/mth) after 12 months unless you change/cancel. Cancel anytime. Customers with an existing Disney+ account are not immediately eligible to redeem the offer, but may take further action in order to become eligible, please call the Disney+ Help desk on 1800-965-160 to discuss your options.
