Home internet and broadband connections

Stream your heart out on a Telstra nbn plan

Keep everyone entertained with a reliable connection. Enjoy a better Wi-Fi experience.

Find your connection address

This tells us the best possible internet connection available to you.

e.g. Unit 1, 10 High Street, Jamestown, SA, 5149

Which type of internet is right for you?

Whether you want fast nbn to keep the whole family entertained, reliable cable internet with no data limits or mobile broadband that lets you stream on the go, we've got a plan for you.

NBN plans special offer

Unlimited data nbn. Only $80/mth for 6 months.

$90 a month after.

That’s $10/mth bill credit on Telstra unlimited data nbn home internet plans for 6 months. Buy online for $0 connection fee. Ends 29 March 2021.

See our nbn plans

Connect to the internet on our ADSL or Cable plans and be nbn-ready when the nbn network rolls out to your premises.

Cable and ADSL internet plans

Reliable broadband that's nbn ready when you are.

Choose a cable or ADSL plan and keep the good times streaming. Our plans are nbn-ready and include a Telstra Smart Modem for new customers.

Compare home internet plans

Connect to mobile broadband with the Telstra 5G Wi-Fi Pro

Mobile broadband plans

Internet you can take with you.

Choose a mobile broadband device or SIM only plan for fast internet on the go. Connect multiple devices at home or take your own mobile hotspot with you.

See mobile broadband devices

Why choose us for home internet?

No $99 connection fee

Take up one of our internet plans online and we'll waive the connection fee.

Connect in minutes. Telstra Smart Modem

Get advanced speed, range and reliability, backed by Australia's best mobile network.
More about our modem

Our nbn satisfaction guarantee

If you're not happy with your nbn service, let us know within 30 days and if we can't fix it you can cancel with no obligation.

Read our guarantee

Get rewarded with Telstra Plus

Join Telstra Plus to earn points and enjoy exciting member benefits.

Discover Telstra Plus

Get a reliable connection - on the nbn network, cable or ADSL

Enjoy greater capacity and speed options on the nbn network. Or choose an nbn-ready Cable or ADSL plan and switch easily to the nbn when it arrives.

The nbn network

The Australia-wide broadband network.

The nbn network uses a mix of optical fibre and other technologies to bring internet and streaming to your home. It's replacing cable and ADSL networks almost everywhere.

If you're not sure whether your home's nbn-ready, you can check your address.

See our nbn plans

Cable internet

Great when the nbn network isn't available yet.

Cable internet delivers fast broadband streaming to your home via coaxial cable. It's still a great option if you’re in our cable network footprint.

Our cable internet plans are nbn-ready, so it's easy to switch when the time comes.

See cable internet plans

ADSL internet

Your internet over the phone option.

ADSL uses your existing copper phone line to deliver internet and a phone service to your home, when the nbn network and cable are not available.

Our ADSL internet plans are nbn-ready, so its easy to switch when the time comes.

See ADSL internet plans

Already a Telstra customer?

Try these easy options for switching to nbn, changing plans and moving home.

Switch to the nbn network

If you're an existing customer, you can switch to nbn and get the right plan in one move.

Switch to nbn now

Change your plan

Want more data? More freedom? Our flexible plans let you change once a month for no cost.

Change your plan

Move your broadband for $0

Book a broadband + home phone move online for $0. Standard moves only. Ends 28 Feb 2021.

Start your move

Telstra entertainment add-ons include NRL on Kayo, Minecraft Dungeons on Xbox, and Joker on Foxtel, plus a Telstra Smart Modem for new internet customers.

Add Telstra TV

Get your entertainment all in one place.
And 25,000 Telstra Plus Points.

When you choose the Telstra TV plus internet package before 18 Jan 2021.

See Telstra TV packages

Frequently asked questions

If you’re moving from another provider to a Telstra plan, simply take up the new plan and we’ll transfer your service.

You won't need to cancel with your old provider, but you should check in case there are any termination fees that will apply.

Browse broadband internet plans
Just check your address to confirm your home is nbn-ready then choose an nbn plan and we'll switch you over.

If the nbn network is not available at your address yet, don't worry - you can choose an nbn-ready broadband plan now and we’ll help you to switch when the time comes.

If you’re coming from another provider, we’ll transfer your service and you don’t have to do anything. You should check in case your old provider has any termination fees.
Changing your Telstra plan is easy and you can do it up to once a month for no cost. Here’s how:

1. Check your address This tells you what type of plan you can change to. If your address is nbn-ready, you can switch over to the nbn network at the same time.

2. Choose a new plan Choose the data and speed you need. All plans are month-to-month and nbn-ready.

3. Sign in to checkout Follow the prompts to complete your move. We'll do the rest.
The speeds you may get will depend on whether you’re connecting to the nbn network, cable or ADSL.

Typical nbn speeds (apart from Fixed Wireless connections)

On our nbn Standard plan you can expect typical download speeds of 25Mbps between 7pm and 11pm. That’s fast enough for up to 3 people streaming, browsing and gaming.

On our nbn Standard Plus plan you can expect typical download speeds of 50Mbps between 7pm and 11pm. That’s fast enough for up to 6 people streaming in HD and responsive gaming.

On our nbn Premium plan you can expect typical download speeds of 100Mbps between 7pm and 11pm. That’s enough for up to 9 people streaming simultaneously in HD and super responsive gaming. Nbn 100 is currently only available for FTTP and HFC connections.

Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).

An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited.

Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds. For important information on speeds see our nbn key facts sheet and Fixed Wireless key facts sheet.

Typical cable and ADSL speeds

Cable and ADSL speeds depend on your location. We’ll let you know your actual speeds once you’re connected via a speed test.

All speeds are indicative only. Speeds experienced may be lower due to various factors including your location, in-home internet setup and wiring.
The biggest impact on your internet speed is whether you’re on ADSL, cable or the nbn network. But your in-home set up and how you use the internet also can play a role. Here are some quick tips to try:

Place your modem in a central location, away from other electrical equipment

Check for interference from other electrical equipment by switching them off

Reboot your modem, leaving it off for 5-10 seconds

Internet speed is also affected by how many people are using the internet at the same time, both inside your home and in your local area. If you typically have a number of data hungry activities like gaming and HD streaming going on at the same time in your home, you may want to stagger them and manage time slots.

If you’re on FTTP or HFC nbn, you can upgrade your plan to nbn Premium. See nbn plans

Plan prices: Plan prices may change.

Service Availability: Services not available to all areas or premises.

Installation: Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and nbn co equipment and for premises in new developments.

Important: An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.

Maximum Off Peak Speeds: Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).

nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

Netflix ISP Speed Index: The Netflix ISP Speed Index measures prime time Netflix performance of particular ISPs, not other services or overall network performance.

Telstra Smart Modem™: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 2Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network

nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.

Need help?

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Support

Find the answers on our broadband support pages.

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Contact us

Have a question you need answered? See our contact and help options.

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Find your nearest Telstra Store or Wi-Fi hotspot.

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Which type of internet is right for you?

NBN plans special offer

Unlimited data nbn. Only $80/mth for 6 months.

Cable and ADSL internet plans

Reliable broadband that's nbn ready when you are.

Mobile broadband plans

Internet you can take with you.

Why choose us for home internet?

No $99 connection fee

Connect in minutes. Telstra Smart Modem

Our nbn satisfaction guarantee

Get rewarded with Telstra Plus

Get a reliable connection - on the nbn network, cable or ADSL

The nbn network

The Australia-wide broadband network.

Cable internet

Great when the nbn network isn't available yet.

ADSL internet

Your internet over the phone option.

Already a Telstra customer?

Switch to the nbn network

Change your plan

Move your broadband for $0

Add Telstra TV

Get your entertainment all in one place. And 25,000 Telstra Plus Points.

Frequently asked questions

What if I'm with another internet provider?

How do I switch to the nbn network?

How do I change plans?

Do I get a Telstra Smart Modem if I upgrade my plan?

What internet speeds will I get?

Get your entertainment all in one place.
And 25,000 Telstra Plus Points.