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Home internet plans
Create your perfect plan.
Now you can build an nbn™ or broadband plan that's right for you.
Get the data you need and all the shows you love, plus no
lock-in service contract. Simply pay out your modem if you
leave within 24 months.
Pick a plan. Then add entertainment.
For a limited time, we'll waive your $99 connection charge when you buy online.
Our pick
Your plan includes
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Unlimited calls To standard local, national and Australian mobile numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
Your plan includes
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Unlimited calls To standard local, national and Australian mobile numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
Why choose Telstra for internet?
Month to month freedom
Our new plans have no lock-in contract so you can change or cancel anytime. Simply pay out your modem if you leave before 24 months.
Personalised
internet
Create your perfect plan, whether it’s just internet, internet plus your fave shows, or a package with the lot.
nbn 30 Day
Guarantee
If you’re not happy with your nbn service, let us know within 30 days of connecting and if we can't fix it, you can cancel your nbn services without penalty. First time Telstra on nbn connections only.
Smart, reliable connection
Telstra Smart Modem™ Gen 2 connects you to our 4G mobile network in minutes, and helps keep you connected to the internet if there’s a dropout.
Moving home
Let us take the strain out of switching your home phone, internet and entertainment services to your new address.
Mobile broadband
Take the internet with you. With Telstra mobile broadband, you’ll experience 4G speeds in more places.
Maximise your Wi-Fi
Optimise your Wi-Fi access at home with superior modems and home networking devices.
Things you need to know
Important information about your nbn connection
Premium Evening Speed is for FTTP or Cable customers only. An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds
About Speed Boosts
nbn Speed Boosts: Speed Boosts are not available on nbn Fixed Wireless. Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds
Cable Speed Boosts: These speeds exceed the capabilities of some content servers and personal computers. Average speeds will be lower and actual speeds a single user will get will vary due to a number of factors including customer hardware, equipment and software, server limitations, type of content being accessed and a number of users online. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable, or if you're a Telstra Air® member and you're using your home broadband service at the same time as a hotspot user.
nbn™ New Development Charge
In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
nbn™ Speeds
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. For more details: telstra.com/nbn-speeds
nbn™ satisfaction guarantee
Available only to customers connecting to the nbn network with Telstra for the first time. For more info: telstra.com/nbn/guarantee
Maximum Off Peak Speeds
Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).
Telstra Smart Modem™ Gen 2
Mobile backup available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.
Unlimited Data: Fair Use Policy applies, visit telstra.com.au/customer-terms/home-family for details.
Questions about broadband or nbn? We can help
Call 1800 709 957
Available 8am - 9pm AEST/AEDT. We're here to answer your questions about broadband and nbn plans.
Support
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
With the power to use both our home broadband and mobile networks, the Telstra Smart Modem™ Gen 2 gives you a connection you can count on.
Connecting you sooner
Using its inbuilt SIM, your modem connects to our mobile network until your home internet connection is installed. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – as soon as you receive your modem.
Your back-up connection
If there’s a problem with your home internet, your modem will keep you online by automatically connecting to our mobile network (if you’re on the nbn™ network, your home phone will also work over the 4G back-up connection). Once the issue is resolved, your modem will switch back to your home internet connection.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM