Internet and broadband connections
Go unlimited.
Get a bonus first
month's internet.
Select an unlimited data nbn, ADSL or cable plan and get the first month of internet on us. New customers only.
See internet plans nowSimply pay out your modem if you leave before 24 months..
Why choose Telstra broadband?
No $99
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Unlimited plans get a
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#1 for
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Telstra
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No $99
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Unlimited plans get a month's internet on usNew customers who choose an unlimited data plan get a bonus first month's home internet. |
#1 for Netflix streamingWe’re Australia’s #1 nbn provider for streaming Netflix on the Netflix ISP Speed Index, December 2019. |
Telstra
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I want:
Add a world of entertainment
All your apps. All your TV channels. All on Telstra TV.
Watch Netflix, Stan, Foxtel Now and more - plus live and catchup TV - all in one set top box. Add Telstra TV to your plan for $9/mth.
Min cost $216 over 24 mths
The world’s best sports live and On Demand. $50/mth. No lock-in.
Get 13 channels of world-class sports PLUS 50 entertainment channels with Foxtel Sports HD. New Foxtel from Telstra customers only.
Min cost $50. Standard install fees waived. Offer ends 29/02/2020. If you leave, return your iQ box.
Add Xbox All Access to your plan. $0 upfront.
Got an Internet or Mobile Plan with us? Add an Xbox One with 100+ games and pay nothing upfront. Offer exclusive to Telstra.
Min cost $648 when you stay connected for 24 months + plan charges.
Learn about nbn, cable and ADSL broadband connections
The nbn network
The nbn is Australia's new high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home.
The nbn network will eventually replace ADSL and cable broadband connections almost everywhere in Australia. Learn about the different nbn connection types.
Cable internet
Cable internet uses coaxial cable to deliver internet and pay TV services to your home. Cable broadband connections are faster than ADSL, providing high-speed internet access.
Our cable network will ultimately be replaced by the nbn network in most areas. When the time comes, switching is easy with our nbn-ready cable internet plans.
ADSL internet
ADSL broadband connections use a copper phone line to deliver internet to your home, while keeping some of the line free for your home phone.
The nbn network will replace ADSL broadband connections in most areas. And switching when it arrives in your area is simple with our nbn-ready ADSL internet plans.
Frequently Asked Questions
Broadband is a type of high-speed internet access that connects homes or businesses. While Wi-Fi is a technology that lets you wirelessly connect your devices to a modem. They’re different, but they do work together.
Think about it in the context of your home. You get broadband internet access through wiring – either ADSL, cable or the nbn network – which connects to your modem. You can then wirelessly connect your phone, tablet or laptop to your modem using Wi-Fi.
Put simply, your modem connects to the internet using broadband, and you connect your devices to your modem using Wi-Fi.
Whether you can get broadband without a landline depends on what type of broadband connection you have.
You don’t need an active landline to get a broadband connection on the nbn network. In fact, the nbn network will eventually replace most of Australia’s existing telephone system. Similarly, cable broadband connections don’t require you to have a working landline.
But to get broadband via ADSL technology you do need a landline, because ADSL delivers internet to your home through your copper phone line.
All our internet plans include one home phone line as standard. So you can enjoy a landline at no extra cost, no matter what your broadband connection type.
Your broadband connection speed is how quickly data is transferred between your device and the internet.
Broadband speed is divided into two types:
- Download speed is how fast data moves from the internet to your device. Downloading activities include viewing websites, streaming TV shows and receiving emails.
- Upload speed is how fast you can upload data from your device to the internet. Sending an email or posting photos on social media are uploading activities.
Data itself is measured in megabits (Mb), and broadband speed is measured in megabits per second (Mbps). So the higher your Mbps, the faster your broadband speed.
Want to test your broadband speed? Try our internet speed test.
Your broadband connection type, i.e. whether you have ADSL, cable or the nbn network, has the biggest impact on your home broadband speed.
Your in-home set up also plays a role, including the wiring inside your home and the location of your modem. Placing your modem in a central location away from other electrical equipment can improve your broadband connection speed when using Wi-Fi.
Broadband speed is also affected by how many people are using the internet at the same time, both inside your home and in your local area. More people using the internet takes up more bandwidth, which is why you may experience slower broadband speeds between the busiest hours of 7pm and 11pm.
Things you need to know
Service Availability: nbn services not available to all areas or premises.
Telstra Smart Modem: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Eligible broadband service required. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.
Speeds: An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.
Questions about broadband or nbn? We can help
Available 8am - 9pm AEST/AEDT. We're here to answer your questions about broadband and nbn plans.
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
With backup from our 4G mobile network, the Telstra Smart Modem™ Gen 2 gives you a connection you can count on.
Connect sooner
The in-built pre-activated SIM card can connect to our mobile network right out of the box so you can get online even before your home network is activated. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem.
Remain connected
The built-in backup automatically switches to our mobile network if there’s a network upgrade or service outage so you’ll stay connected. If you’re on the nbn™ network, your home phone will also work over the 4G back-up connection. Once the issue is resolved, your modem will switch back to your home internet connection.
Smart notification
Receive an SMS/email notification when your modem switches onto mobile backup. Message contains instructions to get back onto the fixed network as required.
Coverage & speed information
Standard Evening Speed on the nbn™ network 20 Mbps typical minimum speeds between 7pm and 11pm. nbn™ speeds experienced may be lower due to various factors including your in-home set up and wiring. 4G coverage required. Telstra Modem backup limited to 6/1Mbps.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM
Why choose Telstra nbn?
No $99
connection fee
When you buy online.
Instant connect
modem
Connects straight out of the box. And switches to 4G if needed to keep you connected. Learn more
No.1 for Netflix Streaming
We’re Australia’s #1 nbn provider for streaming Netflix on the Netflix ISP Speed Index for December 2019.
Month-to-month flexibility
With no lock-in contract. Just pay out your modem if you leave before 24 months.
Your entertainment all in one place.
Here's just some of the fun stuff you can add on in checkout. Want to see more?
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| Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more. And search across apps for shows with the one Wi-Fi remote. PLUS 30,000 Telstra+ Bonus Points when you buy on a monthly plan. | New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. | It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers. |
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Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more. And search across apps for shows with the one Wi-Fi remote. PLUS 25,000 Telstra+ Bonus Points when you buy on a monthly plan.
New Telstra TV gives you access to the latest blockbusters, fresh from the cinema.
It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers.