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New home internet plans
Reliable internet with no lock-in
contract. We’ve made it easy.
Just choose the nbn™ or broadband plan with the right data
for your home. Then add on your favourite shows, sports and
movies to create your perfect package.
Pick your plan
Our new internet plans work on nbn™, ADSL and cable. So you can connect now even if you don't have nbn™ yet.
Your home phone line is included, and there's no lock-in service contract. Just pay out your Telstra Smart Modem if you leave before 24 months.
Once you've picked a plan, you can add entertainment and more in checkout.
Best value for data
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
Why choose us for internet?
Save $99 on
connection fees
For a limited time, we'll waive your $99 connection fee when you buy online.
Get a Telstra Smart
Modem™ Gen 2
Connects you to our 4G mobile network in minutes, and helps keep you connected if there's a dropout. For new customers. Included in the monthly plan price if you stay connected for 24 months.
No lock-in
contracts
Our new plans have no lock-in service contracts so you can change or cancel anytime.
Simply pay out your modem if you leave before 24 months.
nbn™ 30 day
guarantee
If you're not happy with your nbn™ service, let us know within 30 days of connecting and if we can't fix it, you can cancel your nbn™ services without penalty. First time Telstra on nbn™ connections only.
Prefer a package
that’s ready to go now?
If you don’t want to build your own, choose a ready-made package with internet and entertainment bundled together. And checkout faster.
Moving home
Let us take the strain out of switching your home phone, internet and entertainment services to your new address.
Mobile broadband
Take the internet with you. With Telstra mobile broadband, you’ll experience 4G speeds in more places.
Maximise your Wi-Fi
Optimise your Wi-Fi access at home with superior modems and home networking devices.
Things you need to know
Important information about your nbn connection
Premium Evening Speed is for FTTP or Cable customers only. An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds
About Speed Boosts
nbn Speed Boosts: Speed Boosts are not available on nbn Fixed Wireless. Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds
nbn™ New Development Charge
In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
nbn™ Speeds
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. For more details: telstra.com/nbn-speeds
nbn™ satisfaction guarantee
Available only to customers connecting to the nbn network with Telstra for the first time. For more info: telstra.com/nbn/guarantee
Maximum Off Peak Speeds
Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).
Telstra Smart Modem™ Gen 2
Mobile backup available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.
Unlimited Data: Fair Use Policy applies, visit telstra.com.au/customer-terms/home-family for details.
Questions about broadband or nbn? We can help
Call 1800 709 957
Available 8am - 9pm AEST/AEDT. We're here to answer your questions about broadband and nbn plans.
Support
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
With the power to use both our home broadband and mobile networks, the Telstra Smart Modem™ Gen 2 gives you a connection you can count on.
Connecting you sooner
Using its inbuilt SIM, your modem connects to our mobile network until your home internet connection is installed. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – as soon as you receive your modem.
Your back-up connection
If there’s a problem with your home internet, your modem will keep you online by automatically connecting to our mobile network (if you’re on the nbn™ network, your home phone will also work over the 4G back-up connection). Once the issue is resolved, your modem will switch back to your home internet connection.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM
Your entertainment all in one place.
Here's just some of the fun stuff you can add on in checkout. Want to see more?
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| Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more, in one little black box. And search across apps for your fave shows with the one Wi-Fi remote. | New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. PLUS with a $125 credit you get up to 20 bonus new release movies on us. | It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers. |
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Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more, in one little black box. And search across apps for your fave shows with the one Wi-Fi remote.
New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. PLUS with a $125 credit you get up to 20 bonus new release movies on us.
It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers.