Internet and broadband connections
We've made changes
for family get-togethers.
Switch to Australia's most reliable home Wi-Fi and get the whole clan chatting. Home internet plus Telstra Smart Modem from $75/mth. And no $99 connection fee.
See internet plans now
Min cost $1,800. For new customers who stay connected for 24 mths subject to plan price changes.
Why choose Telstra broadband?
Telstra
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Our nbn satisfaction
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Get rewarded with
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Australia’s #1 nbn for streaming NetflixTelstra nbn was ranked #1 in Australia on the Netflix ISP Speed Index from January 2019 to February 2020. |
Telstra
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Our nbn satisfaction
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Get rewarded with
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Australia’s #1 nbn for streaming NetflixTelstra nbn was ranked #1 in Australia on the Netflix ISP Speed Index from January 2019 to February 2020. |
I want:
Try all of Foxtel Now on us for 1 monthFor new and returning Foxtel Now customers. Exclusive to Telstra consumer post-paid customers. Offer ends 30 June 2020. Must sign up via Telstra. Requires internet & compatible device. Roll onto Essentials pack ($25/mth). |
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Try all of Foxtel Now
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Tips and tools to make working from
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Tips and tools to make working from home easierFind out how to extend your Wi-Fi coverage so you can work from home, even when everyone's home. |
Learn about nbn, cable and ADSL broadband connections
The nbn network
The nbn is Australia's new high-capacity broadband network. It uses a range of technologies to bring fast internet and high quality streaming to your home.
The nbn network will eventually replace ADSL and cable broadband connections almost everywhere in Australia. Learn about the different nbn connection types.
Cable internet
Cable internet uses coaxial cable to deliver internet and pay TV services to your home. Cable broadband connections are faster than ADSL, providing high-speed internet access.
Our cable network will ultimately be replaced by the nbn network in most areas. When the time comes, switching is easy with our nbn-ready cable internet plans.
ADSL internet
ADSL broadband connections use a copper phone line to deliver internet to your home, while keeping some of the line free for your home phone.
The nbn network will replace ADSL broadband connections in most areas. And switching when it arrives in your area is simple with our nbn-ready ADSL internet plans.
Frequently Asked Questions
What’s the difference between broadband and Wi-Fi?
Broadband is a type of high-speed internet access that connects homes or businesses. While Wi-Fi is a technology that lets you wirelessly connect your devices to a modem. They’re different, but they do work together.
Think about it in the context of your home. You get broadband internet access through wiring – either ADSL, cable or the nbn network – which connects to your modem. You can then wirelessly connect your phone, tablet or laptop to your modem using Wi-Fi.
Put simply, your modem connects to the internet using broadband, and you connect your devices to your modem using Wi-Fi.
Can I get home broadband without a landline?
Whether you can get broadband without a landline depends on what type of broadband connection you have.
You don’t need an active landline to get a broadband connection on the nbn network. In fact, the nbn network will eventually replace most of Australia’s existing telephone system. Similarly, cable broadband connections don’t require you to have a working landline.
But to get broadband via ADSL technology you do need a landline, because ADSL delivers internet to your home through your copper phone line.
All our internet plans include one home phone line as standard. So you can enjoy a landline at no extra cost, no matter what your broadband connection type.
How is broadband speed measured?
Your broadband connection speed is how quickly data is transferred between your device and the internet.
Broadband speed is divided into two types:
- Download speed is how fast data moves from the internet to your device. Downloading activities include viewing websites, streaming TV shows and receiving emails.
- Upload speed is how fast you can upload data from your device to the internet. Sending an email or posting photos on social media are uploading activities.
Data itself is measured in megabits (Mb), and broadband speed is measured in megabits per second (Mbps). So the higher your Mbps, the faster your broadband speed.
Want to test your broadband speed? Try our internet speed test.
What affects broadband speed in my home?
Your broadband connection type, i.e. whether you have ADSL, cable or the nbn network, has the biggest impact on your home broadband speed.
Your in-home set up also plays a role, including the wiring inside your home and the location of your modem. Placing your modem in a central location away from other electrical equipment can improve your broadband connection speed when using Wi-Fi.
Broadband speed is also affected by how many people are using the internet at the same time, both inside your home and in your local area. More people using the internet takes up more bandwidth, which is why you may experience slower broadband speeds between the busiest hours of 7pm and 11pm.
Things you need to know
$20/mth for the first 3 months: on the $110 Premium internet plan only, offer ends 31/08/2020.
Foxtel Now offer: you must be a new or returning Foxtel Now customer and have an eligible Telstra consumer post-paid mobile or fixed broadband service to be eligible for this offer. Eligible customers must redeem through an active Telstra account at http://hub.telstra.com.au/foxtelnow or on a Telstra TV . Offer ends 30 July 2020.
Foxtel Now standard monthly pricing applies at the end of the 1 Month offer period ($25/month – Essentials) unless you change your pack or cancel before the end of the offer period. Billing via Pay with Telstra only available to new Foxtel Now customers. One redemption per customer account. Requires internet & compatible device. Data charges apply. Australia only. Cannot be used in conjunction with any other Foxtel Now offer.
Service Availability: nbn services not available to all areas or premises.
Telstra Smart Modem: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Eligible broadband service required. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.
Speeds: An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.
Questions about broadband or nbn? We can help
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
Telstra Wi-Fi Smart Modem™
Experience better home Wi-Fi with the speed, range, and reliability you need to keep everyone at home connected.
Speed
The Telstra Smart Modem automatically targets your device with a concentrated signal to deliver fast Wi-Fi exactly where you need it.
Range
The Telstra Smart Modem switches frequencies depending on your distance from it, so you always have an optimised signal around the home.
Reliability
Backed up by Australia’s best 4G mobile network in case the nbn™ goes down, Telstra Smart Modem switches seamlessly to give you the most reliable home Wi-Fi experience.
Connect sooner
The in-built pre-activated SIM card can connect to our mobile network right out of the box so you can get online even before your home network is activated. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem.
Smart notification
Receive an SMS/email notification when your modem switches onto mobile backup. Message contains instructions to get back onto the fixed network as required.
Coverage & speed information
Standard Evening Speed on the nbn™ network 20 Mbps typical minimum speeds between 7pm and 11pm. nbn™ speeds experienced may be lower due to various factors including your in-home set up and wiring. 4G coverage required. Telstra Modem backup limited to 6/1Mbps.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM
Why choose Telstra nbn?
No $99
connection fee
When you buy online.
Instant connect
modem
Connects straight out of the box. And switches to 4G if needed to keep you connected. Learn more
No.1 for Netflix Streaming
We’re Australia’s #1 nbn provider for streaming Netflix on the Netflix ISP Speed Index for January 2020.
Month-to-month flexibility
With no lock-in contract. Just pay out your modem if you leave before 24 months.
Your entertainment all in one place.
Here's just some of the fun stuff you can add on in checkout. Want to see more?
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| Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more. And search across apps for shows with the one Wi-Fi remote. PLUS 30,000 Telstra+ Bonus Points when you buy on a monthly plan. | New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. | It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers. |
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Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more. And search across apps for shows with the one Wi-Fi remote. PLUS 25,000 Telstra+ Bonus Points when you buy on a monthly plan.
New Telstra TV gives you access to the latest blockbusters, fresh from the cinema.
It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers.
Get all of Foxtel Now for 3 months on us. When you sign up to an eligible Home Internet Plan or activate Telstra TV by 30 April 2020. For new or returning Foxtel Now customers.
Foxtel Now gives you access to all of Foxtel's content, including the latest movies and shows from the UK and US, HBO dramas, Foxtel Originals, the worlds best sports, plus dozens of pop and lifestyle, doco and kids channels.
There's no installation, you can start watching today.
Home Internet customers may only redeem the Foxtel Now offer once their Internet service has been fully provisioned by Telstra. Delays may be experienced in service provisioning. Eligible Home Internet customers must redeem Foxtel Now offer through http://hub.telstra.com.au/foxtelnow by 31 May 2020.
Telstra TV customers must redeem Foxtel Now offer by 30 April 2020.