Modem included for use
With 4G network backup to help keep you online in outages.
4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.
Free express delivery
Get your modem in 1-3 days, metro areas.
No lock-in contracts
Enjoy month-to-month freedom. Cancel anytime.
24/7 network monitoring
Our network security blocks millions of threats every single day.
We found multiple addresses. Please select yours from the list below.
Each of the plans below include a modem for use. For new services. If you leave within 24 months, simply return your modem or pay a non-return fee ($200 for Smart Modem and $400 for 5G Internet Modem).
$85 /mth
Plan price may change.
Download
Upload
Download: 30 - 590Mbps
Upload: 5 - 80Mbps
Download: 30 - 590Mbps
Upload: 5 - 80Mbps
Download: 30 - 590Mbps
Upload: 5 - 80Mbps
Download
Upload
Download: 30 - 590Mbps
Upload: 5 - 80Mbps
$89 /mth
Plan price may change.
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
$89 /mth
Plan price may change.
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
$100 /mth
For new services. Ends 30 Dec.
Plan price may change.
Download
Upload
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download
Upload
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
$100 /mth
For new services. Ends 30 Dec.
Plan price may change.
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
$115 /mth
For new services. Ends 30 Dec.
Plan price may change.
$1 for first month Then $110 per month
$31 for first month Then $140/mth.
$71 for first month Then $180/mth.
Download
Upload
Download
Upload
$130 /mth
For new services. Ends 30 Dec.
Plan price may change.
Download
Upload
Download
Upload
Enter your address to find the perfect plan for your household.
Delivery 1-3 business days in Metro, up to 5 in rural areas, and track your order anytime.
Follow the setup guide with your modem and download the My Telstra App for easy service management.
If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.
You can change plans monthly to suit your needs with our no lock-in contracts.
Earn Telstra Plus points to spend on goodies. Eligibility criteria apply to join Telstra Plus.
Check usage, pay bills, redeem offers, and add entertainment, all in one place with the My Telstra app.
We usually connect your home internet in 3-6 days after order processing. You'll receive a reference number to track your order. Expect your Telstra Smart Modem in 1-3 days metro or 3-5 days regional. A technician may visit for new connections if you’ve not had a previous connection, with possible charges.
We’ll send you a new modem if you need it, with easy instructions to install it yourself.
You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $299.
Additional costs apply for non-standard installations if you have complex cabling requirements.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you , and we will let you know at the time of confirming your order and you will have the option to cancel.
Additional costs may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
The fast fibre upgrade is a free technology upgrade to Fibre to the Premises (FTTP) provided by nbn co ltd.
It gives you access to choose from our higher speed nbn plans, which allow you to:
To get the upgrade from nbn co ltd. you need to be on an FTTC or FTTN connection in a selected area and meet the nbn requirements for eligibility.
To find out if you're eligible, enter your address in the address checker at the top of the page. If you are eligible, you’ll see a message telling you the upgrade is available. The next steps are easy:
The free nbn fibre upgrade is for standard installation only.
Our internet plans are flexible, allowing you to switch plans as your requirements evolve. If you leave within 24 months, simply return your modem, or pay a $200 non-return fee.
Absolutely! If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations. For new Telstra Home Internet customers. Check out our 30-day Satisfaction Guarantee for the details.
Your fixed broadband service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) or Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.
This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.
Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.
Once you exceed your included data allowance, your download speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.
If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you will charged a $400 non-return fee.
Manage your services, pay bills, move house, change plans or start a chat.
There are no dumb questions, just frequently asked ones! Find all the answers here.
Got a specific question or request? Message us and we’ll get back ASAP
If you need to talk, we’re here. Get in touch and ask us anything at all.