Multilingual services

Phone us in your language

If English is not your first language, Telstra's Multilingual Services team offer a free translation and interpretation service. We can help with this when you call us, or you can contact the Multilingual Services team directly.

Telstra's Multilingual Services

Support for our First Nations
customers

First Nations Connect is your dedicated support phone line and service centre. 

If you need support or have any questions about your Telstra phone or internet plan, call us on 1800 444 403, Monday to Friday 9am - 5pm (around Australia).

Our friendly customer care team are here to help.

Want to have a yarn to someone in your language? We support many languages around the nation.

Visit a store that speaks your language

Suburb Phone number  Languages Store details
Belconnen 1800 725 137 Hindi, Mandarin, Punjabi, Japanese, Nepali, Korean, Malay, Indonesian View

Suburb Phone number Languages Store details
Bankstown  1800 721 871  Arabic, Cantonese, Greek, Mandarin, Hindu, Gujarati View
Broadway 1800 721 573 Cantonese, Korean, Mandarin View
Burwood 1800 721 479 Cantonese, Korean, Mandarin View
Carnes Hill 1800 344 107   View
Chatswood Chase 1800 724 303 Cantonese, Mandarin, Hindi, Punjabi, Korean, Urdu, Sinhalese, Nepali View
East Maitland 1800 413 973 Thai View
Hurstville 1800 723 124 Cantonese, Mandarin, Filipino, Indonesian View
Liverpool 1800 721 928 Arabic, Serbian, Punjabi, Hindi, Urdu, Tagalog View
Merrylands (02) 8842 3200 Arabic, French, Mandarin, Serbian, Syriac View
Macquarie Centre 1800 724 534 Bangla, Dari, Hindi, Mandarin, Urdu View
Miranda 1800 721 531 Portuguese, Arabic, Mandarin, Nepali View
Mosman 1800 329 194 Hindi View
Parramatta 1800 723 137 Gujarati, Kannada, Punjabi, Vietnamese View
Rhodes 1800 565 925 Mandarin, Shanghainese View
Rouse Hill  (02) 8883 2498 Cantonese, Gujarati, Hindi, Spanish, Telugu, Urdu View
Sydney
(World Square)
1800 724 945

Cantonese, Korean, Mandarin

View
Taree 1800 566 008 German, French, Hindi, Japanese, Nepali View
Sydney
(George St)
1800 721 425 Korean View
Wetherhill Park (02) 9765 0600 Arabic, French, Cantonese, Vietnamese, Filipino View

Suburb Phone number  Languages Store details
Casuarina 1800 729 471 Gujarati, Bengali, Malayalam, Hindi, Nepali, Filipino, Marathi View

Suburb Phone number Languages Store details
Australia Fair 1800 784 249 Korean, Mandarin, Cantonese, Hindi, Portuguese, French, Arabic View
Brisbane 1800 725 914 Cantonese, Spanish, Portuguese, Hindi, Bengali, Marathi, Tagalog, Italian, Mandarin View
Brookside 1800 343 912 Portuguese, Filipino View
Indooroopilly 1800 726 583 Tagalog View
Mt Gravatt 1800 726 247 Mandarin, Spanish, Tagalog, Serbo-Croatian View
Robina 1800 726 412 English, Portuguese, Mandarin, Arabic View
Strathpine 1800 344 013 Serbian View
Sunnybank 1800 343 959 Cantonese, Mandarin View
Toowong 1800 344 021 Mandarin View
Toowoomba Grand Central 1800 725 703 Arabic, Portuguese View

Suburb Phone number Languages Store details
Adelaide (Rundle Mall) 1800 729 275 Cantonese, Greek, Hindi, Mandarin View
Airport West 1800 344 036 English, Hindi, Turkish, Telugu, Vietnamese, Marathi, Tamil, Burmese, Gujarati View
Ararat 1800 344 048 Sinhalese View
Arndale 1800 344 057 Serbian, Vietnamese, Hindi, Punjabi View
Glenelg 1800 431 366 Bangla, Hindi View
Modbury 1800 729 261 Hindi, Punjabi, Gujarati, Haryanvi View
Northpark 1800 565 827 Greek, isiZulu, Shona, Vietnamese View
Norwood 1800 565 828 Hindi, Punjabi, Urdu, Telugu, Gujarati, Sinhalese, Malay View
Unley 1800 566 021 Hindi, Mandarin, Punjabi View
Victor Harbor 1800 566 023 English View
West Lakes 1800 566 051 Hindi, Punjabi, Gujarati, Greek View

Suburb Phone number Languages Store details
Hobart 1800 717 557 Mandarin, Afrikaans, Hindi, Malayalam, Punjabi, Tamil View
Kings Meadows 1800 515 204 Hindi, Bengali View
Launceston Quadrant Mall 1800 512 362 English, Hindi, Punjabi, Urdu, Vietnamese
View

Suburb Phone number Languages Store details
Altona Gate 1800 344 043 Serbian, Hindi, Turkish, Punjabi, Urdu, Saraiki View
Brunswick 1800 343 964 Vietnamese View
Camberwell 1800 344 103 Cantonese, Mandarin, Hindi View
Dandenong 1800 413 844 Sinhalese, Dari, Tamil, Urdu, Arabic, Pashto View
Doncaster 1800 728 351 Mandarin, French, Arabic, Dutch View
Fountain Gate Level 1 1800 728 904 Dari, Persian, Urdu, Hindi, Punjabi, Sinhalese, Arabic View
Geelong 1800 343 978 Urdu, Punjabi, Hindi View
Melbourne
Discovery
1800 726 917 Mandarin View
Melbourne
(Exhibition St)
1800 726 905 French View
Melbourne
(Elizabeth St)
1800 728 972 Filipino, Korean View
Parkmore 1800 565 844 Hindi, Punjabi, Korean, Vietnamese, Urdu, Arabic, Marathi, Kannada View
Plenty Valley 1800 870 576 Arabic, French, Greek, Spanish, Tagalog, Urdu, Hindi, Mandarin View
Point Cook 1800 344 009 Punjabi, Hindi, Gujarati, Mandarin, Urdu View
Southland 1800 728 410 Mandarin, Spanish, Indonesian, Turkish, Cantonese, Gujarati, Malay, Sinhalese, Hindi, Hebrew View
The Glen 1800 728 207 Mandarin, Cantonese, Tagalog, Thai, Hindi, Urdu, Punjabi, Hakka, Malay, Japanese, Shanghainese, Sichuanese View
Werribee 1800 841 477 Hindi, Mandarin View
Wodonga 1800 566 063 Hindi, German View

Suburb Phone number Languages Store details
Carousel 1800 729 042 French, Hindi View

Visit a Telstra partner store that speaks your language

Suburb Store name Languages Store details
Ashfield Connect Anywhere Mandarin, Cantonese Shop 2/261 Liverpool Road 
Auburn Ha Ha Mobile Turkish, Arabic, Mandarin, Cantonese 1 South Parade
Auburn iMobile Plus Mandarin, Cantonese Shop Q3, 57 Queen Street
Burwood E-Star Telecom  Mandarin, Cantonese, Fuzhou Shop 2C, 127-133 Burwood Road
Burwood New Epoch Telecommunications Mandarin, Cantonese 19A Belmore Street
Cabramatta High Connect Mandarin, Cantonese, Vietnamese Shop A11B, 53 Park Road
Eastwood ezyCom Eastwood Mandarin, Cantonese Shop K3A,160 Rowe St, Eastwood Shopping Centre
Fairfield Smart Tech Bar Arabic Shop 20 Fairfield Forum 8-35 Station Street
Hurstville Yours Telecom Mandarin, Cantonese Shop 2A 185 Forest Road
Parramatta Citihub Communications Mandarin, Cantonese Shop 5, 118 Church Street
Pendle Hill Pre-Paid Teleworld Tamil, Hindi, Nepali, Malay, Sinhalese 117, Pendle Way
Strathfield T-Central Strathfield Mandarin, Cantonese, Korean Shop 14, The Boulevarde, Strathfield Plaza 

Suburb Store name Languages Store details
Forest Lake Telco World - Forest Lake Hindi, Punjabi  Shop 44, 235 Forest Lake Boulevard
Underwood Underwood Mobile Connect Hindi, Cantonese, Mandarin 3215 Logan Road, Underwood Market Place

Suburb Store name Languages Store details
Adelaide Telco Store Gouger Street Mandarin, Hindi 24 Gouger Street

Suburb Store name Languages Store details
Bundoora D Station Mandarin, Cantonese Shop A7, Polaris Shopping Town, 1056 Plenty Road
Carnegie D Station Carnegie Mandarin, Cantonese 139 Koornang Road
Docklands  Southern Telecoms Mandarin, Cantonese Ground Floor, Shop 2, 99 Spencer Street
Docklands  Global Starlink Mandarin, Cantonese Shop 4, 198 Harbour Esplanade
Footscray Swipe 8 Vietnamese 184 Barkly Street
Melbourne Airport  Aussie Look Melbourne Airport Mandarin, Cantonese OzLook Welcome Centre, Melbourne Airport T2 International Arrival
Melbourne Airport  Melbourne Pickup Mandarin Terminal 2 Melbourne Airport, Melbourne Airport
Oakleigh Cloud Strike Greek, Arabic 26 Portman Street
Roxburgh Park Smart Ihub Turkish, Arabic, Hindi Shop G039/250, Somerton Road
Springvale Minh Connect Vietnamese 254, Springvale Road
Springvale MobilePoint Springvale Vietnamese 242 Springvale Road
Thomastown Phonesmart Punjabi, Hindi, Telugu, Marathi, Malayalam, Urdu, Tamil, Pakistan Punjab 193 High Street

Suburb Store name Languages Store details
Falcon Tele Guru Hindi, Mandarin Kiosk 3, O'live Road, Miami Plaza Shopping Centre