Multilingual services
Phone us in your language
If English is not your first language, Telstra's Multilingual Services team offer a free translation and interpretation service. We can help with this when you call us, or you can contact the Multilingual Services team directly.
Support for our First Nations
customers
First Nations Connect is your dedicated support phone line and service centre.
If you need support or have any questions about your Telstra phone or internet plan, call us on 1800 444 403, Monday to Friday 9am - 5pm (around Australia).
Our friendly customer care team are here to help.
Want to have a yarn to someone in your language? We support many languages around the nation.
Visit a store that speaks your language
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Belconnen | 1800 725 137 | Hindi, Mandarin, Punjabi, Japanese, Nepali, Korean, Malay, Indonesian | View |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Bankstown | 1800 721 871 | Arabic, Cantonese, Greek, Mandarin, Hindu, Gujarati | View |
| Broadway | 1800 721 573 | Cantonese, Korean, Mandarin | View |
| Burwood | 1800 721 479 | Cantonese, Korean, Mandarin | View |
| Carnes Hill | 1800 344 107 | View | |
| Chatswood Chase | 1800 724 303 | Cantonese, Mandarin, Hindi, Punjabi, Korean, Urdu, Sinhalese, Nepali | View |
| East Maitland | 1800 413 973 | Thai | View |
| Hurstville | 1800 723 124 | Cantonese, Mandarin, Filipino, Indonesian | View |
| Liverpool | 1800 721 928 | Arabic, Serbian, Punjabi, Hindi, Urdu, Tagalog | View |
| Merrylands | (02) 8842 3200 | Arabic, French, Mandarin, Serbian, Syriac | View |
| Macquarie Centre | 1800 724 534 | Bangla, Dari, Hindi, Mandarin, Urdu | View |
| Miranda | 1800 721 531 | Portuguese, Arabic, Mandarin, Nepali | View |
| Mosman | 1800 329 194 | Hindi | View |
| Parramatta | 1800 723 137 | Gujarati, Kannada, Punjabi, Vietnamese | View |
| Rhodes | 1800 565 925 | Mandarin, Shanghainese | View |
| Rouse Hill | (02) 8883 2498 | Cantonese, Gujarati, Hindi, Spanish, Telugu, Urdu | View |
| Sydney (World Square) |
1800 724 945 | Cantonese, Korean, Mandarin |
View |
| Taree | 1800 566 008 | German, French, Hindi, Japanese, Nepali | View |
| Sydney (George St) |
1800 721 425 | Korean | View |
| Wetherhill Park | (02) 9765 0600 | Arabic, French, Cantonese, Vietnamese, Filipino | View |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Casuarina | 1800 729 471 | Gujarati, Bengali, Malayalam, Hindi, Nepali, Filipino, Marathi | View |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Australia Fair | 1800 784 249 | Korean, Mandarin, Cantonese, Hindi, Portuguese, French, Arabic | View |
| Brisbane | 1800 725 914 | Cantonese, Spanish, Portuguese, Hindi, Bengali, Marathi, Tagalog, Italian, Mandarin | View |
| Brookside | 1800 343 912 | Portuguese, Filipino | View |
| Indooroopilly | 1800 726 583 | Tagalog | View |
| Mt Gravatt | 1800 726 247 | Mandarin, Spanish, Tagalog, Serbo-Croatian | View |
| Robina | 1800 726 412 | English, Portuguese, Mandarin, Arabic | View |
| Strathpine | 1800 344 013 | Serbian | View |
| Sunnybank | 1800 343 959 | Cantonese, Mandarin | View |
| Toowong | 1800 344 021 | Mandarin | View |
| Toowoomba Grand Central | 1800 725 703 | Arabic, Portuguese | View |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Adelaide (Rundle Mall) | 1800 729 275 | Cantonese, Greek, Hindi, Mandarin | View |
| Airport West | 1800 344 036 | English, Hindi, Turkish, Telugu, Vietnamese, Marathi, Tamil, Burmese, Gujarati | View |
| Ararat | 1800 344 048 | Sinhalese | View |
| Arndale | 1800 344 057 | Serbian, Vietnamese, Hindi, Punjabi | View |
| Glenelg | 1800 431 366 | Bangla, Hindi | View |
| Modbury | 1800 729 261 | Hindi, Punjabi, Gujarati, Haryanvi | View |
| Northpark | 1800 565 827 | Greek, isiZulu, Shona, Vietnamese | View |
| Norwood | 1800 565 828 | Hindi, Punjabi, Urdu, Telugu, Gujarati, Sinhalese, Malay | View |
| Unley | 1800 566 021 | Hindi, Mandarin, Punjabi | View |
| Victor Harbor | 1800 566 023 | English | View |
| West Lakes | 1800 566 051 | Hindi, Punjabi, Gujarati, Greek | View |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Altona Gate | 1800 344 043 | Serbian, Hindi, Turkish, Punjabi, Urdu, Saraiki | View |
| Brunswick | 1800 343 964 | Vietnamese | View |
| Camberwell | 1800 344 103 | Cantonese, Mandarin, Hindi | View |
| Dandenong | 1800 413 844 | Sinhalese, Dari, Tamil, Urdu, Arabic, Pashto | View |
| Doncaster | 1800 728 351 | Mandarin, French, Arabic, Dutch | View |
| Fountain Gate Level 1 | 1800 728 904 | Dari, Persian, Urdu, Hindi, Punjabi, Sinhalese, Arabic | View |
| Geelong | 1800 343 978 | Urdu, Punjabi, Hindi | View |
| Melbourne Discovery |
1800 726 917 | Mandarin | View |
| Melbourne (Exhibition St) |
1800 726 905 | French | View |
| Melbourne (Elizabeth St) |
1800 728 972 | Filipino, Korean | View |
| Parkmore | 1800 565 844 | Hindi, Punjabi, Korean, Vietnamese, Urdu, Arabic, Marathi, Kannada | View |
| Plenty Valley | 1800 870 576 | Arabic, French, Greek, Spanish, Tagalog, Urdu, Hindi, Mandarin | View |
| Point Cook | 1800 344 009 | Punjabi, Hindi, Gujarati, Mandarin, Urdu | View |
| Southland | 1800 728 410 | Mandarin, Spanish, Indonesian, Turkish, Cantonese, Gujarati, Malay, Sinhalese, Hindi, Hebrew | View |
| The Glen | 1800 728 207 | Mandarin, Cantonese, Tagalog, Thai, Hindi, Urdu, Punjabi, Hakka, Malay, Japanese, Shanghainese, Sichuanese | View |
| Werribee | 1800 841 477 | Hindi, Mandarin | View |
| Wodonga | 1800 566 063 | Hindi, German | View |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Carousel | 1800 729 042 | French, Hindi | View |
Visit a Telstra partner store that speaks your language
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Ashfield | Connect Anywhere | Mandarin, Cantonese | Shop 2/261 Liverpool Road |
| Auburn | Ha Ha Mobile | Turkish, Arabic, Mandarin, Cantonese | 1 South Parade |
| Auburn | iMobile Plus | Mandarin, Cantonese | Shop Q3, 57 Queen Street |
| Burwood | E-Star Telecom | Mandarin, Cantonese, Fuzhou | Shop 2C, 127-133 Burwood Road |
| Burwood | New Epoch Telecommunications | Mandarin, Cantonese | 19A Belmore Street |
| Cabramatta | High Connect | Mandarin, Cantonese, Vietnamese | Shop A11B, 53 Park Road |
| Eastwood | ezyCom Eastwood | Mandarin, Cantonese | Shop K3A,160 Rowe St, Eastwood Shopping Centre |
| Fairfield | Smart Tech Bar | Arabic | Shop 20 Fairfield Forum 8-35 Station Street |
| Hurstville | Yours Telecom | Mandarin, Cantonese | Shop 2A 185 Forest Road |
| Parramatta | Citihub Communications | Mandarin, Cantonese | Shop 5, 118 Church Street |
| Pendle Hill | Pre-Paid Teleworld | Tamil, Hindi, Nepali, Malay, Sinhalese | 117, Pendle Way |
| Strathfield | T-Central Strathfield | Mandarin, Cantonese, Korean | Shop 14, The boulevarde, Strathfield Plaza |
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Forest Lake | Telco World - Forest Lake | Hindi, Punjabi | Shop 44, 235 Forest Lake Boulevard |
| Underwood | Underwood Mobile Connect | Hindi, Cantonese, Mandarin | 3215 Logan Road, Underwood Market Place |
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Adelaide | Telco Store Gouger Street | Mandarin, Hindi | 24 Gouger Street |
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Bundoora | D Station | Mandarin, Cantonese | Shop A7, Polaris Shopping Town, 1056 Plenty Road |
| Carnegie | D Station Carnegie | Mandarin, Cantonese | 139 Koornang Road |
| Docklands | Southern Telecoms | Mandarin, Cantonese | Ground Floor, Shop 2, 99 Spencer Street |
| Docklands | Global Starlink | Mandarin, Cantonese | Shop 4, 198 Harbour Esplanade |
| Footscray | Swipe 8 | Vietnamese | 184 Barkly Street |
| Melbourne Airport | Aussie Look Melbourne Airport | Mandarin, Cantonese | OzLook Welcome Centre, Melbourne Airport T2 International Arrival |
| Melbourne Airport | Melbourne Pickup | Mandarin | Terminal 2 Melbourne Airport, Melbourne Airport |
| Oakleigh | Cloud Strike | Greek, Arabic | 26 Portman Street |
| Roxburgh Park | Smart Ihub | Turkish, Arabic, Hindi | Shop G039/250, Somerton Road |
| Springvale | Minh Connect | Vietnamese | 254, Springvale Road |
| Springvale | MobilePoint Springvale | Vietnamese | 242 Springvale Road |
| Thomastown | Phonesmart | Punjabi, Hindi, Telugu, Marathi, Malayalam, Urdu, Tamil, Pakistan Punjab | 193 High Street |
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Falcon | Tele Guru | Hindi, Mandarin | Kiosk 3, O'live Road, Miami Plaza Shopping Centre |