Contact us

Get help and support, troubleshoot your service or get in touch with us.

What can we help you with today?

Billing and accounts

  • Manage account & payments
  • Moving Home

Support

  • Smart troubleshooting tool for internet, phone and email
  • Setup guides and how to’s

Plans and products

  • Mobile devices
  • Home & office

Track orders

  • Track my order
  • Pre-Paid activation

Outages and maintenance

  • Check for current outages
  • Check for maintenance work

Feedback

  • Report scams and security concerns
  • Feedback and complaints

Get in touch

How easy was it to complete your task on Telstra.com today?

Thanks for your feedback.

Thanks for your feedback.