Telstra Regional
Australia
We’ve been supporting our rural
and regional customers for years,
and that’s not about to change.
Get Telstra Regional Australia on your side
We’re committed to improving telecommunications for your local community.
That’s why we offer a range of products and services to suit the specific needs of rural and regional Australians.
We are closing 3G in mid-2024. For more information
Save yourself a trip to a store.
We can help you solve some issues online or over the phone.
Blue Tick handsets for rural areas
For the best possible voice coverage in regional and rural locations, choose a mobile phone with our ‘Blue Tick’.
Extend your coverage
Our network coverage extension devices can maximise your regional and rural as well as in-building coverage.
No fixed broadband?
No problem
Our new month-to-month mobile broadband plans are perfect for households without access to fixed broadband.
Connect with Next G™ Wireless Link
Get a voice, fax and internet service for your home or business, for the price of a standard Telstra fixed line voice service.
For details call 1800 696 495
Satellite Mobile
In remote areas, a phone is a lifeline. So Telstra's Mobile Satellite network provides coverage you can rely on. To find out more call 1800 632 995, 8am – 9pm local time.
Mobile Blackspot Program
Telstra is rolling out more than 780 new mobile sites across rural and regional Australia under the Mobile Black Spot Program, representing a Telstra investment of $ 280 million, more than double the commitment of all the other carriers combined.
Troubleshooting and reporting a coverage problem
Before completing the form, please perform these basic troubleshooting checks.
If the coverage problem persists you can report it via the link below so that it can be considered in our future network planning. You may also benefit from a coverage extension device.
Reaching further with new 4GX-lite
4GX-lite provides a new cost effective solution to extend coverage in rural and remote Australia.
Need more help?
Need information on standard connection and repair timeframes?
Check for events or maintenance activities impacting your service, and view troubleshooting guides.
Find answers to common questions about your Telstra products and services.
For general enquiries, please call us on 13 2200. Or contact your local Regional General Manager (RGM).