How to improve your Telstra mobile experience

Network coverage extension devices

Extend your mobile coverage in low reception areas.

Blue Tick handsets for rural areas

For the best possible voice coverage in regional and rural locations, choose a mobile phone with our ‘Blue Tick’.

Telstra Wi-Fi Calling

We provide basic voice calling compatibility on compatible mobile devices when you’re connected to a supported Wi-Fi network and you can’t connect to the Telstra Mobile Network.

Boost Wi-Fi coverage

Enjoy a better home or office internet experience with our Wi-Fi solutions and tips to help improve your Wi-Fi setup.

Telstra Air

Telstra Air customers can connect to Australia’s largest Wi-Fi network to access unlimited data using your mobile device or laptop.

Satellite small cells

A Small Cell or Satellite Small Cell can deliver mobile network access to people living and working in remote areas of Australia and is an alternative to full scale macro base station but with smaller coverage, capacity range and cost.

Remote access

Mobile Black Spot Program

Telstra is rolling out more than 780 new mobile sites across rural and regional Australia.

Telstra Mobile Satellite

In remote areas, Telstra’s mobile satellite network and products provide coverage you can rely on.

Easy ways to manage your service

Make a payment

Pay your bill from the payments tab in My Telstra, or online.

Payment extension

Get more time to pay and apply for a payment extension in the payments tab of My Telstra or online

Pre-paid recharge

Top up your pre-paid mobile in the services tab of My Telstra or online.

Replacement SIM card

Request a replacement SIM card in the services tab of My Telstra or online

Telstra Exchange Regional Stories

How to stay connected with antennas and repeaters

Here’s how to get the most out of everything from external antennas to repeaters when in regional and rural Australia.

SMS over WiFi

We've enabled a feature on our network to help you more easily receive SMS messages wherever you are. 

How to prepare and stay connected during disaster season

We still need to prepare for a season of natural disasters no matter where we are in the country.

Regional support

Disaster preparation and assistance packages

Before and during any disaster, we’re here for you.

3G Closure

Our experts and partners are here to help you transition into newer networks.

Our coverage

Check what mobile coverage is available in your area.

Our IoT network and solutions

Explore our IoT possibilities.

Need more help?

My Telstra app

Customer Service Guarantee

Find a store

Contact us