Regional Services and Coverage
Need better coverage? We’re here to help
Your local network experts are ready to help you improve your mobile coverage.
How to improve your Telstra mobile experience
Network coverage extension devices
Extend your mobile coverage in low reception areas.
Blue Tick handsets for rural areas
For the best possible voice coverage in regional and rural locations, choose a mobile phone with our ‘Blue Tick’.
Telstra Wi-Fi Calling
We provide basic voice calling compatibility on compatible mobile devices when you’re connected to a supported Wi-Fi network and you can’t connect to the Telstra Mobile Network.
Boost Wi-Fi coverage
Enjoy a better home or office internet experience with our Wi-Fi solutions and tips to help improve your Wi-Fi setup.
Telstra Air
Telstra Air customers can connect to Australia’s largest Wi-Fi network to access unlimited data using your mobile device or laptop.
Satellite small cells
A Small Cell or Satellite Small Cell can deliver mobile network access to people living and working in remote areas of Australia and is an alternative to full scale macro base station but with smaller coverage, capacity range and cost.
Remote access
Mobile Black Spot Program
Telstra is rolling out more than 780 new mobile sites across rural and regional Australia.
Telstra Mobile Satellite
In remote areas, Telstra’s mobile satellite network and products provide coverage you can rely on.
Easy ways to manage your service
Payment extension
Get more time to pay and apply for a payment extension in the payments tab of My Telstra or online
Pre-paid recharge
Top up your pre-paid mobile in the services tab of My Telstra or online.
Replacement SIM card
Request a replacement SIM card in the services tab of My Telstra or online
Telstra Exchange Regional Stories
How to stay connected with antennas and repeaters
Here’s how to get the most out of everything from external antennas to repeaters when in regional and rural Australia.
SMS over WiFi
We've enabled a feature on our network to help you more easily receive SMS messages wherever you are.
How to prepare and stay connected during disaster season
We still need to prepare for a season of natural disasters no matter where we are in the country.
Regional support
Disaster preparation and assistance packages
Before and during any disaster, we’re here for you.
3G Closure
Our experts and partners are here to help you transition into newer networks.
