What influences your network coverage?

Like any mobile network, coverage on the Telstra Mobile Network depends on where you are, the mobile handset, tablet or mobile broadband device you’re using, and whether an external antenna can be attached. It’s important to understand that different devices have different capabilities.

There are some important factors to consider when choosing a mobile device and any accessories:

  • Where you’ll be using your device – regional areas, rural areas, or metropolitan areas out-at-sea or indoors; and
  • Whether you’ll be using it:
    • in handheld mode
    • with a car kit and an external antenna; or
    • with a patch cable and an external antenna.
  • Obstructions – such as buildings, vehicles, trees, hills and building materials – can all reduce signal.

How do network coverage extension devices maximise your coverage?

Network coverage extension devices amplify the network signal your mobile device receives, which extends the area that your device can work in.

These devices can help you connect to the Telstra Mobile Network from further away than normally possible, or in areas where signal may struggle to penetrate – such as indoors, or in hilly or dense terrain.

Choosing the right network coverage extension device

Wireless network coverage extension devices, such as the Telstra Mobile Smart Antenna and Telstra Go, are also known as ‘repeaters’ as they repeat the signal from one location to another.

In contrast, network coverage extension devices that connect directly to a mobile device are often called external antennas. They are described by their power or ‘gain’, which is a measure of how much they can amplify the mobile signal.

Both of the Telstra Go Repeater and Telstra Smart Antenna products below have been tested, authorised and approved by Telstra for use on the Telstra Mobile Network.

Telstra will be switching off 3G in 2024. After switch off these devices will continue to operate but only with 4G (700 MHZ, 1800 MHz) Find out more

 

 

TGO MOBILE REPEATER BULL BAR ANTENNA BUNDLE (Vehicle or Boat)

 

TGO Repeater Panel Antenna Bundle (Building)

 

TGO REPEATER YAGI ANTENNA BUNDLE (Building)

 

TGO Repeater Mobile Smart Signal Vehicle Repeater

Telstra GO Stationary Repeater (House/Buidling)

Supports Telstra 3G (850MHz)

& 4G (1800MHz) and 4GX (700MHz) networks.

only

Yes (device can be set to either 3G or 4G or work from best signal)

Yes (device can be set to either 3G or 4G or work from best signal)

Yes (device can be set to either 3G or 4G or work from best signal)

Yes (device can be set to either 3G or 4G or work from best signal)

Yes (device can be set to either 3G or 4G or work from best signal)

Professional Installation required

Auto electrician (recommended)

Yes

Yes

Auto electrician (recommended)

Yes

Recommended for indoor mobile coverage improvements in metropolitan areas

n/a

Yes

No

No

Yes – with appropriate antennas and installation

Recommended for vehicles with bull bars, plus boats

Yes

No

No

Yes – with appropriate antenna’s and installation

No

Recommended for indoor mobile coverage improvements in non metro and rural/regional areas

No

No

Yes

No

Yes – with appropriate antennas and installation

Hardware Repayment Option (HRO) available

Yes ($86 per month over 12 months, or $43 per month over 24 months)

Yes ($90 per month over 12 months, or $45 per month  over 24 months)

Yes ($98 per month over 12 months, or $49 per month over 24 months)

Yes ($72 per month over 12 months, or $36 per month over 24 months)

Yes ($68 per month over 12 months, or $34 per month over 24 months)

RRP

$1032

$1080

$1176

$864

$816

*Professional installation may require additional charges

Network coverage extension devices

Repeaters

Telstra GO Repeater Bull Bar Antenna Bundle

Ideal for vehicles with bullbars such as four-wheel drives, commercial vehicles and trucks. This antenna gives you greater range, clearer mobile calls and better data connection in a moving vehicle. You can use it with multiple devices. Bundle includes mobile repeater, 12-volt power cable, cables, and mounting accessories.  

Professional installation recommended. Or Click here for Self Installation instructions.

Telstra GO Repeater Panel

Telstra GO Repeater Panel Antenna Bundle

Designed for mounting indoors, this repeater panel antenna improves voice call quality and data connection for smartphones and mobile broadband devices. The bundle includes stationary repeater, power supply, 10m cable and mounting  accessories. Requires professional installation.  

Professional installation recommended. Or Click here for Self Installation instructions.

Telstra GO Repeater Yagi Antenna Bundle

Telstra GO Repeater Yagi Antenna Bundle

Designed to be mounted outdoors, this antenna helps overcome signal loss in challenging terrain. It can improve voice quality and data performance on mobile devices, as well as point-to-point communications in RF control. The bundle includes stationary repeater, power supply, cable and mounting accessories. Requires professional installation. 

Professional installation recommended. Or Click here for Self Installation instructions.

Repeaters

Telstra GO Mobile Smart Signal Vehicle Repeater

The Telstra GO is a mobile repeater device that maximises coverage for better voice and data connectivity and quality for moving vehicles.

Professional installation recommended. Or Click here for Self Installation instructions.

Telstra Go Stationary Repeater

The Telstra GO stationery repeater maximises indoor coverage.

Professional installation is recommended to achieve an optimal result. A Site Survey fee will apply. See details within product request link.

Repeaters

Telstra Smart Antenna® 4G

The Telstra Mobile Smart Antenna® 4G is a device that extends indoor coverage for Telstra 3G and 4G/4GX mobile or mobile broadband services, on Telstra Mobile Network. It comes in two parts. One part is sited near a window or other indoor area that has some coverage, and this then relays the signal to the second part located in a poor or no coverage area to extend the coverage into that area. 
The Telstra Smart Antenna may benefit from an external antenna, chat to our team for expert advice.

Question about extension devices? We can help

Residential customers

Business customers

Account managed customers

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