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Extend your coverage, improve your experience.

Our network coverage extension devices can maximise your in-building metro coverage, as well as regional and rural coverage – giving you a clearer voice quality and more consistent data performance in more places.

For assistance with choosing the right network coverage extension device for your location and needs, call us on 13 22 00 and say “coverage”.


How do network coverage extension devices maximise your coverage?

Network coverage extension devices amplify the network signal your mobile device receives, which extends the area that your device can work in. Simply connect the device to your mobile phone or broadband device – either wirelessly or via direct cable connection – to maximise your coverage.

Network coverage extension devices can help you connect to the Telstra Mobile Network from further away than normally possible, or in areas where signal may struggle to penetrate – such as indoors, or in hilly or dense terrain.

 


Choosing the right network coverage extension device

Our range of network coverage extension devices will help maximise your connection, inside or out.

Wireless network coverage extension devices, such as the Telstra Mobile Smart Antenna and Telstra Go, are also known as ‘repeaters’ as they repeat the signal from one location to another.

In contrast, network coverage extension devices that connect directly to a mobile device are often called external antennas. They are described by their power or ‘gain’, which is a measure of how much they can amplify the mobile signal.

Both of the ‘repeater’ products below have been tested, authorised and approved by Telstra for use on the Telstra Mobile Network.

 

Telstra Smart Antenna

The Telstra Mobile Smart Antenna® 4G is a repeater device that extends indoor coverage for Telstra 3G and 4G/4GX mobile or mobile broadband services, in Telstra Mobile Network coverage areas. It comes in two parts. One part is sited near a window or other indoor area that has some coverage, and this then relays the signal to the second part located in a poor or no coverage area to extend the coverage into that area.

Repeaters

Telstra Go Repeater

The Telstra Go is a mobile repeater device that maximises coverage for better voice and data connectivity and quality for moving vehicles and in-building applications.

To get an overview of the significant coverage improvement that the Telstra Go repeater (portable version) can provide, use our online mobile coverage map. Select Detailed Map View (as opposed to Standard) and 4GX Coverage Type, then turn Ext Antenna On to see the difference in coverage.

 

Repeaters

External antenna types and uses

Low gain antennas

Low gain (0-2.5dBi) antennas are ultra-portable and can maximise the signal strength of your device where factors such as working height and walls can impact otherwise well covered areas. They transmit equally in all directions including vertically, making them ideal for built-up metropolitan areas and regional centres. Although they don’t amplify the signal greatly, they can access a stronger signal than is available at the device when mounted to the device or elevated outside.

Medium gain (3-5dBi) and high gain (5-9dBi) antennas maximise signal strength for voice and data devices within buildings and in fringe coverage areas of the mobile network. Although they are omni-directional, they achieve more gain by being more narrowly focused towards the horizon and are ideal for areas where the terrain is hilly and base stations are further apart. They can be mounted on both buildings and vehicles (including boats).

Medium gain antennas are smaller, lighter and easier to mount than higher gain antennas and so may be favored for use in areas where coverage is patchy. For remote areas or to maximise the coverage for vehicles and boats, higher gain versions are suited best. Coverage still needs to be present somewhere in the vicinity for these to be effective.

 

Repeaters

Medium gain antennas

Medium gain (3-5dBi) and high gain (5-9dBi) antennas maximise signal strength for voice and data devices within buildings and in fringe coverage areas of the mobile network. Although they are omni-directional, they achieve more gain by being more narrowly focused towards the horizon and are ideal for areas where the terrain is hilly and base stations are further apart. They can be mounted on both buildings and vehicles (including boats).

Medium gain antennas are smaller, lighter and easier to mount than higher gain antennas and so may be favored for use in areas where coverage is patchy. For remote areas or to maximise the coverage for vehicles and boats, higher gain versions are suited best. Coverage still needs to be present somewhere in the vicinity for these to be effective.

 

Repeaters

Very High Gain Antennas

Very high gain antennas are directional, which means they are effective at maximising your signal range when pointed directly at the mobile base station that provides the strongest signal in the area. Directional antennas can significantly improve your voice and data performance if you’re on the outer limits of the mobile coverage map, or you just have average reception in your region. They must be mounted on poles or high buildings - the higher the better – and aimed exactly at the best base station. They are not suitable for vehicles.

Repeaters

 

 

Which network coverage extension devices could maximise your coverage?

Contact us or visit your local Telstra shop for help choosing and installing the right repeater or external antenna for your location.

  • Residential customers: call 132200
  • Business customers: call 132000
  • Account managed customers: contact your account executive