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Our experienced local experts are here to help.

Easy ways to manage your service

Make a payment

Pay your bill from the payments tab in My Telstra, or online.

Payment extension

Get more time to pay and apply for a payment extension in the payments tab of My Telstra or online

Pre-paid recharge

Top up your pre-paid mobile in the services tab of My Telstra or online.

Replacement SIM card

Request a replacement SIM card in the services tab of My Telstra or online

Meet our Regional Australia team

Loretta Willaton

Executive - Regional Australia

Northern New South Wales

Regional General Manager
Michael Marom
10-13 Racecourse Road
Ballina NSW 2478

ACT & Southern New South Wales

Regional General Manager
Chris Taylor
Level 5, 16-18 Mort Street
Canberra ACT 2601

Telstra Eastern Victoria

Regional General Manager
Jenny Gray
Suite 3, 81-89 Hotham Street Traralgon Vic 3844

Telstra Western Victoria

Regional General Manager
Steve Tinker
25 to 31 Abel St, Golden Square, VIC 3555

Telstra Tasmania

Regional General Manager
Michael Patterson
Level 8, 70 Collins Street, Hobart Tas 7000

Northern Queensland

Regional General Manager
Rachel Cliffe
31-33 Corporate Crescent,
Garbutt Qld 4814

Southern Queensland

Regional General Manager
May Boisen
Level 2, 275 George street Brisbane Qld 4000

Telstra Northern Territory

Regional General Manager
Nic Danks
Level 9, 24 Mitchell Street Darwin NT 0800

Telstra South Australia

Regional General Manager
Mark Bolton
Level 2, 30 Pirie Street
Adelaide SA 5000

Telstra Western Australia

Regional General Manager
Boyd Brown
Level 17, 125 St Georges Tce Perth WA 6000