Supporting customers in Melbourne

With increased COVID-19 restrictions around the Melbourne metropolitan area and the Mitchell Shire, we want to help our eligible customers stay connected.

My Telstra app

Help made easy

In the app, you can now track faults, view or reschedule nbn service appointments and so much more.

Telstra certified carbon neutral

We’re proud to announce we’ve been certified carbon neutral

Receiving Climate Active’s largest certification in Australia.

Telstra Smart Wi-Fi Boosters

We've made changes for those who want Wi-Fi in every room

Add Telstra Smart Wi-Fi Boosters to any eligible nbn plan and enjoy wall to wall Wi-Fi coverage. 

Super Saver

Want $10/mth credit for 12 months?

Find out how you can save on our Super Saver Devices.


Enjoy fast downloads on Australia's best 5G.

5G now rolling out in selected areas.


Enjoy your first 3 months of BINGE Standard on us.

For Telstra consumer post-paid customers. Redeem by 18 Jan 2021.

Must sign up via Telstra. Roll onto BINGE Standard fees (currently $14/mth) after offer ends unless you change/cancel.

Telstra Smart Modem

Get a better home Wi-Fi experience. Plus no $99 connect fee.

Choose a Telstra internet plan and experience better home Wi-Fi with advanced speed, range and reliability. Plus we'll waive the $99 connection fee.

Financial hardship support

When times are tough we can help you stay connected

We understand that sometimes you need a little help.

Why choose Telstra

Australia’s best mobile network

The Telstra mobile network reaches further, runs faster and works better than any other. 

Faster based on national average mobile speeds.

Be rewarded with
Telstra Plus™

Earn points when you pay your bill to put towards must-have devices, accessories and more. Plus, enjoy exciting membership benefits.

Australia's no. 1 broadband provider

We're trusted by more Australian homes.