Mobile Phones

Our network: The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at telstra.com/coverage.

4GX: supports a typical download speed range in 4GX areas of 2-100Mbps with category 6 devices, and 2-75Mbps with category 4 devices. Outside 4GX areas, you will switch to our fastest available 4G or 3G speeds. Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration.

Go Mobile Plans: Some usage is excluded, such as calls/text/MMS to premium numbers (e.g. 19xx numbers), 1234, 12455, 12456 and satellite numbers, content charges and use overseas. Unused allowances expire monthly.  If you cancel early, you must repay the remaining handset repayments in addition to any early termination charges for your service.

Extra Data: For use in Australia and shared with eligible data sharing services on your account.

10GB Telstra Air Data: To access your 10GB Telstra Air Data, you need to register for Telstra Air using an existing Telstra ID or by setting up a new Telstra ID.  It is recommended that you download the Telstra Air App for automatic access to the Telstra Air Network.  The Telstra Air Network is open and public.  We recommend that you don't send or receive sensitive personal information or carry out activities like Internet Banking.

If you reach your Telstra Air data allowance, you can't access a Telstra Air hotspot until the start of your next billing cycle. 

Delivery: You must be at your nominated address with ID to receive delivery of your phone.

BigPond Movies offer: BigPond Movies credit of $6.99 valid for one month after registering as a new customer before 31 December 2017. Offer available for new BigPond Movies customers only. Not compatible with any other BigPond Movies offer.

Apple Music: Data Free on Telstra Mobile Network. Non-music streaming use such as downloads, video streaming and social interaction will attract data charges. Telstra FairPlay Policy applies. For use in Australia. Full offer at https://www.telstra.com.au/applemusic

Telstra Live Pass: You must activate your Live Passes by 31 December 2017, using your device on the Telstra mobile network. You can keep using your Live Pass(es) until 31 January 2018. Live Passes can only be used in Australia. Compatible device required.

All: Only available for use in Australia. Compatible device required. The spectrum device and ™ are trade marks and ® are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556