How to upgrade

  • Check your current plan status

    Additional charges may apply if you upgrade before your plan or device contract end date.
  • Choose a new plan

    Select the new mobile plan that you’d like to change to, then proceed to your cart.
  • Sign in to change your plan

    Sign in to our secure online checkout with your Telstra ID, then select “Use existing service” to change your current plan.

  • Check your current plan status

    Additional charges may apply if you upgrade before your plan or device contract end date.
  • Choose a new phone and plan

    Select the new phone that you’d like to upgrade to. Then select a new mobile plan and add your selections to your cart.
  • Sign in to upgrade

    Sign in to our secure online checkout with your Telstra ID, then select “Use existing service” to upgrade.

Why upgrade?

Experience Australia’s largest 5G network

We've built Australia's first and largest 5G network and it's rapidly growing. 5G is now rolling out in selected areas on selected plans.

Keep up with technology

Mobile phone features are constantly improving. Keep up by upgrading your phone at the end of your contract or payment term. Choose one from our range and add it to a new month-to-month plan.

Enjoy more flexibility

Our new upfront mobile plans with no lock-in contracts give you the flexibility to change your plan size once a month and cancel anytime. If you leave, simply pay out your phone if you’ve added one.

Be rewarded with Telstra Plus™

Join Telstra Plus and get rewarded for paying your bill. Earn points to put towards must-have devices, accessories and more.

Eligibility criteria applies.

Check out the latest phones

Ready to upgrade to 5G?

Check out our range of 5G-compatible phones on Australia’s largest 5G network – now rolling out in selected areas on selected plans.

Questions about Telstra mobiles?

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