How to upgrade your mobile plan

Check your eligibility

Sign in to see when your current plan ends and any charges that may apply to upgrade now.

Choose a service to upgrade

Select the Telstra mobile service you’d like to upgrade.

Select a new plan

Choose a new phone or bring your own and select a new month-to-month mobile plan.

Upgrade Phone or Plan

Want a new phone + plan?

Choose one from our range and add it to a new month-to-month plan.

Want a new SIM only plan?

Shop our month-to-month plans with no excess data charges in Australia.

Why upgrade?

Keep up with technology

Mobile phone features are constantly improving. Keep up by upgrading your phone at the end of your contract or payment term. Choose one from our range and add it to a new month-to-month plan.

Pay over 24 months

When you add a new phone to one of our new month-to-month mobile plans, you now have the option to pay it off over 24 months.

Enjoy more flexibility

Our new month-to-month mobile plans with no lock-in contracts give you the flexibility to change your plan size once a month and cancel anytime. If you leave, simply pay out your phone if you’ve added one.

Be rewarded with Telstra Plus™

Join Telstra Plus and get rewarded for paying your bill. Earn points to put towards must-have devices, accessories and more.

Eligibility criteria applies.

Check out the latest phones

iPhone 11 Pro

iPhone 11 Pro Max

iPhone 11

Ready to upgrade to 5G?

Check out our range of 5G-compatible phones on Australia’s best 5G – now rolling out in selected areas.

Questions about upgrading?


More information about mobile phones can be found in our Frequently Asked Questions.

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