Cyber Security and Safety from Telstra
Protecting you and your devices
Welcome to cyber security and safety at Telstra. Our resources, support and products can help guide you and your family towards a more rewarding online experience.
Awareness is the first step to protection
Every day online, we learn, work, stream movies, communicate, play games, do business, socialise and manage our finances. The internet has transformed our lives, making everything faster and more convenient. But it comes with some risks.
Cyber security and safety at Telstra is designed to provide you with a set of skills and tools, so you know how to handle every online situation with confidence.
What is cyber safety?
Being cyber safe helps you and your kids feel confident online. It's being aware of, and reporting anything that feels threatening, like cyber bullying, cyber or image-based abuse, and illegal or restricted online content.
The eSafety Commissioner is Australia's independent regulator for online safety. Their role is to help safeguard you from online harm and promote more positive experiences.
At Telstra, we're support this cause by offering you tools to set up family filters, block inappropriate content and stay on top of active scams.
What is cyber security?
It starts with good cyber hygiene: verifying your identity when you log in, good password protection and regularly updating your devices. If you need more comprehensive tools, there's additional security software to suit your needs.
Security software helps block known malicious websites and reduces cyber threats like financial fraud, identity theft, scams, malware and phishing.
Reporting to the eSafety Commissioner
If you've seen or experienced:
- cyber bullying, cyber abuse, non-consensual intimate images, or
- material that promotes, incites, instructs or depicts abhorrent violent conduct,
please report it to the eSafety Commissioner.
See how we're keeping you safer, every day
Australia is Why - Security
This is how we’re working to reduce scams, phishing, ransomware and other malware across our networks.
Our commitment to helping you stay safe online
Stand up to scammers
Our Cyber Security team monitors suspicious content, 24/7. Got a dubious email, phone call or SMS? Please report it.
Enjoy better account security
Two-step verification, biometrics and one-time PINs help ensure your personal account details stay that way.
Be protected by the latest tech
We've joined forces with industry-leading security providers to bring you the latest cyber protection tech.
Want to add more protection?
Bonus on eligible plan, Broadband Protect , Home network onlyIf you're on an eligible Telstra home internet plan, you'll automatically get protection for your internet service and all your connected devices.
Block malicious websites
Parental controls and family filter
Device Security , Protection in and out of homeFor Consumer post-paid mobile or internet customers to protect up to 10 compatible devices in and out of the home, when they download award winning software from cyber security experts, McAfee.
Block malicious email and sms scams