Cyber Security Device Protect

You need to have a Telstra consumer home internet or post-paid mobile service to add Device Protect.

You must have a compatible PC, Mac, Android or iOS device which meets the minimum operating requirements to download the Trend Micro™ Security Suite apps included in Device Protect. To download and use the Trend Micro Security Suite apps you also need an internet connection.

You must be able to maintain an up to date version of all apps (minimum device storage space required). You can check the device and system requirements on the Trend Micro support page.

Note: Device Protect is not available on wearable devices such as smart watches or TVs. 

It's easy and there's no hardware involved:

1. You just add Device Protect to your Telstra home internet or post-paid mobile account; 
2. Then you'll get a link to set up a Trend Micro Account;
3. Then you can download the full Trend Micro security suite of apps to each compatible device you want to protect.

Remember, you can protect up to compatible 10 devices - PCs, Macs, mobiles and tablets.

No, you shouldn't experience any impact on the speed and performance of your devices after installing the Trend Micro security software. 

The Parental Controls feature lets you block websites you've flagged as containing content unsuitable for children or teenagers, based on the level of protection that you choose. With Parental Controls you can:

• specify how people use the Internet on your computer
• prevent specific categories of websites from being opened
• limit Internet access to only certain periods of the day
• set rules that apply to a specific account on your computer

To learn more about managing parental controls, visit the Trend Micro support page.

A cyber attack is any attempt by an outside individual or computer to get into your devices and use your personal information without your consent. The most common attacks are viruses, malware, ransomware, spam, phishing scams and identity theft.

Cyber attacks may be designed to access or destroy sensitive data,  extort money or spread viruses. They can destroy businesses and damage financial and personal lives.

The best defense against cyber attacks is a  strong cyber security system with multiple layers of protection spread across computers, devices, networks and programs. 

Learn more about cyber security

Being careful about how you browse is not enough to protect your computers and other devices from cyber attacks. With so many ways for hackers and cyber criminals to try and access your digital information, having good antivirus software is an essential defence. Learn more about cyber security

Phishing is when an attacker pretends to be a trusted source in order to steal your sensitive data such as login details and credit card numbers. It often involves opening an email, instant message, or text message then being tricked into clicking a malicious link, which can lead to the installation of malware, the freezing of the system as part of a ransomware attack or the revealing of sensitive information.

Device Protect includes powerful protection from phishing scams and other spam for up to 10 devices.

Malware is short for malicious software. It is used by cybercriminals or hackers to damage or disrupt your device, and /or access your presonal information. It may be in the form of an email attachment or a legitimate-looking download that requires you to click on it to be activated.

Malware is one of the most common cyber threats and may be used by to make money or in politically motivated attacks.

Device Protect includes powerful protection from malware and ransomware for up to 10 devices.

If you have any questions about Trend Micro Security Suite, or you need help setting up the apps, go to Trend Micro support. 

If you have any billing queries or need help purchasing Device Protect from Telstra, please check our Device Protect support page.