Key app features

Manage your account

View bills, make payments, track data usage and recharge your pre-paid service.

Help in your hands

The Get Help screen makes it easy to troubleshoot tech issues, track orders, check for service interruptions and more. 

In app Messaging

An easy way to contact Telstra, simply send us a message and we’ll get back to you as soon we can.   

Shopping & rewards

Shop for the latest tech and devices or add on extras such as Wi-Fi Booster and Game Optimiser or entertainment extras including Binge and Kayo.

How do I get the app?

  1. Download

  2. Sign in

  3. Get started

Latest features

Each month, we release new features and improvements to help you get what you need from us.

Telstra Plus Benefits updates

See the great Telstra Plus benefits on offer such as concert pre-sales, discounted movie tickets, and more. 

Reschedule appointments in app

Now you can track, manage and reschedule your appointment for nbn faults within the app making it easier to find a time that suits you.

Personalised offers for you

Head to the Shop tab to discover a brand new look with tailored offers to compliment your services and devices.

Telstra Plus

Get 10,000 points with Telstra Plus Market

Join Telstra Plus Market and link a debit/credit card by 30/6/22 for 10,000 points.

Eligibility criteria and T&Cs apply. 

Frequently Asked Questions

How-to