Welcome to our new checkout experience.

We've changed our checkout so you can shop online faster, easily and securely with your Telstra ID. It's your key to a smoother checkout.

What is a Telstra ID?

A Telstra ID is the username and password you use to access and manage your Telstra services online.

 

The only login you need.

A Telstra ID is the only login you need to access your Telstra services. When you register for a Telstra ID, you’ll create a username and password that you can use to sign in to a range of Telstra apps and services.

If you’ve used the My Telstra app, or have managed your services in My Account, you may already have a Telstra ID. Don't worry if you've forgotten your Telstra ID, you can easily recover it.

I know my Telstra ID

Awesome! You’re ready to shop and get a quicker, smoother checkout experience.

I don't know my Telstra ID

Got a Telstra ID but forgotten what it is? Not to worry, you can recover your username and password by telling us your name and account or phone number.

I need a new Telstra ID

If you're a Telstra customer and you don't have a Telstra ID, you can easily create one.

What are the benefits of a Telstra ID?

Manage your accounts and services.

Whether you use My Account or the My Telstra app, your Telstra ID makes it super easy to manage your services. You can pay bills, check usage, manage Pre-Paid and more.

Get benefits and earn points for rewards

Sign in with your Telstra ID
Earn 10 Telstra Plus Points per $1 when you make an eligible payment on your services. Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.