Your ultimate guide to Telstra Plus

From earning points to unlocking exclusive entertainment perks, we break down how Telstra Plus works, what you can use points for and how to get started. We think you're going to love being a Telstra Plus member.

3 minute read

Welcome to Telstra Plus

Telstra Plus is our membership program that rewards you for your ongoing services and purchases with us. It’s our way of thanking you for being a loyal Telstra customer. 

When you join, you earn points on eligible payments and purchases and you can use those points for tech and more. You also have access to discounted movie and sport tickets and early access to concert pre-sales and discounted tickets to performances and art galleries. It’s simple and it’s designed to give you something back.

Not a member yet? Join Telstra Plus.

Eligibility criteria apply to join Telstra Plus.

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How to join Telstra Plus

To be eligible, you must:

  • Be 18 years or older
  • Have an active Telstra personal or business service
  • Have a Telstra ID linked to your account

Telstra Enterprise or Corporate accounts are excluded.

Steps to join:

  1. Create a Telstra ID using your email address and enter your account details.
  2. Sign up to Telstra Plus online or through the My Telstra app.
  3. Start earning points and unlocking benefits based on your annual spend.

Not a member yet? Join Telstra Plus and start earning points so you can reward yourself. 

Already a member? Shop Telstra Plus Rewards.

Got a question about Telstra Plus? Check out our Telstra Plus FAQs.

Eligibility criteria apply to join Telstra Plus. 

 

Earn points for rewards

10 points for every $1 spent

Be rewarded on all eligible Telstra products and services. Every purchase brings you closer to exciting rewards.

You can earn points by:

  • Monthly bills for mobile, internet and device repayments
  • Pre-paid recharges and starter kits purchased directly from Telstra
  • Purchases in the Rewards Store
  • Movie tickets you buy through Telstra Plus
  • Partner offers like movie tickets, Huddle Insurance and other exclusive deals.

How to use your points for rewards

Use points in the Rewards Store for phones, tablets, accessories and more. All Telstra Plus members get free delivery when purchasing selected products through the Rewards Store.

You can choose how you use your points for rewards:

  • Points + Pay: Use points for part of the cost and pay the rest with cash. Earn 10 points per $1 on the cash portion on eligible spend. Points + Pay cannot be used for gift cards or eGift cards. Minimum points required. 
  • Points + Repayment: Eligible customers can pay the cash part in monthly instalments through your Telstra bill when you maintain an eligible service. Also earns 10 points per $1 on eligible spend. Minimum points required. 

Explore Rewards Store

How to check your points balance

Keeping track of your points is easy. There are two ways:

Check them on the Telstra Plus website

  • Sign in using your Telstra ID.

Once we’ve authenticated your details, your points balance and activity statement will appear.

Check them in the My Telstra App

  • Open the app on your mobile device.

  • Navigate to the Telstra Plus section.

  • Tap ‘My Activity’ to see your points balance and activity statement. 

Your points last for 3 years

Points expire three years after they’re earned.  It’s a good idea to track your balance regularly. 

 

Membership tiers that reflect your spend

When you join us, you’ll get immediate access to a relevant membership tier. This is determined by your eligible spend within the last 12 months. So, the more you spend, the more benefits you unlock. 

Member

Spend: $0–$1,499 per year

Includes:

  • Discounted movie and sport tickets
  • Exclusive concert, theatre and performance art pre-sales
  • Entry into competitions to win tickets to concerts, sporting events and more
  • Free delivery on Rewards Store items.

Silver

Spend: $1,499–$2,999 per year

Includes everything in Member, plus:

  • 25% off points required to redeem selected movies and shows in the Fetch Store.

Gold

Spend: $3,000+ per year

Includes everything in Silver, plus:

  • 50% off points required to redeem selected movies and shows in the Fetch Store
  • VIP service when you message us via the My Telstra app for help with your tech and Telstra services.

Things you need to know

Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.

Telstra Plus members can access discounted movie tickets available online at participating Australian cinemas. Ticket prices and the purchase terms are available on the movie ticket partners’ websites. Eligibility criteria apply to join Telstra Plus.  Members earn 10 points per $1 on discounted movie tickets only. Excludes food, beverages, surcharges, credits and refunds. See the full Telstra Plus movie offer terms and conditions.

All Huddle offers are available on new policies only. Members cannot claim bonus points on a quote or policy for a car or home currently insured or previously insured with Huddle in the last 90 days by them or someone in their household. Members become entitled to the 500 bonus points for completing their first quote up to 14 days after receiving the quote. Members become entitled to the 40,000 bonus points for purchasing a policy, after the policy has been active for 30 days from its start date (as notified by Huddle).

Redeem your rewards

Use your points to redeem rewards in the Rewards Store for phones, tablets, accessories and more.

Explore the Rewards Store

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Telstra Plus members get the perks

Joining is free and getting started is easy. Eligibility criteria apply to join Telstra Plus.

Join Telstra Plus

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