What is Telstra Plus?
Telstra Plus is our new program that rewards and recognises you for being with us. As a customer with a Telstra Plus membership, you can earn points based on your eligible spend. You can use your points towards discounts on products in the Rewards Store.
You can also access great membership benefits depending on your tier, such as discounted movie tickets, pre-sales to concerts and more.
How long does it take for points that I earn to appear in my points balance?
It typically takes about 10 business days from the time that Telstra receives your payment for the points to be added to your balance.
How do I track the progress of my order?
Once we’ve dispatched your order, you’ll receive a shipping confirmation email or SMS from us.
We’ll keep you updated about your parcel’s status and estimated delivery time via SMS or email.