Accounts & payments
Get help with your payments and account management.
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Common questions
- Two-step verification
- How do I change my address?
- What is a Telstra PIN?
- How do I set up and manage a passkey?
- How do I check my contract or cancel a Telstra service?
- How can I receive my bills?
- What happens when I make a complaint?
- What forms of ID can I use for verification?
- How do I view or print my bills or Pre-Paid tax invoices?
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