What is AutoPay?

AutoPay is the automatic payment method you set up to pay for your Upfront services using your nominated credit card, debit card or bank account.

Set and forget with AutoPay

When you sign up or switch to an Upfront plan, we’ll ask you for your AutoPay payment method during the order and save them as your payment method. Then the monthly cost of your Upfront plan will be paid automatically from that payment method each month on your payment date. 

If your payment is due on a date that isn’t in every month (e.g. 31st), it will be paid the following day.

No more bills

You won’t receive a bill for an Upfront plan, instead we'll send you a tax invoice once your AutoPay payment has been processed. You can view and download past invoices anytime in the My Telstra app

Know what you're paying

You can view upcoming charges and payment dates in the My Telstra app, so you know what you'll pay that month and when.

In the My Telstra app, you can:

  • Check your upcoming charges and payment dates
  • Update your payment details
  • View and download your invoices 

Rather get in touch? Let's get you connected

My Telstra app

Multilingual Support

Contact us