What is AutoPay?

AutoPay is the automatic payment you set up to pay for your Upfront services using your nominated credit card, debit card or bank account.

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    Set and forget with AutoPay

    When you sign up or switch to an Upfront plan and choose to pay with AutoPay, we'll ask you for your AutoPay payment method details during the order and save them as your payment method. Then the monthly cost of your Upfront plan will be paid automatically from that payment method each month on your payment date.  

    If your payment is due on a date that isn’t in every month (e.g. 31st), it will be paid the following day. 

    No more bills

    If you pay with AutoPay you won't receive a bill, instead we'll send you a tax invoice once your AutoPay payment has been processed. You can view and download past invoices under 'Payment' in My Telstra

    Know what you're paying

    You can view upcoming charges and payment dates in My Telstra, so you know what you'll pay that month and when.

    In My Telstra, you can:

    • Check your upcoming charges and payment dates
    • Update your payment details
    • View and download your invoices.

    Rather get in touch? Let's get you connected

    Sign in to the My Telstra app

    View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more

    Reach out to us

    We're here to answer your questions.

    Helping you when times are tough

    Depending on your level of urgency, we have flexible options that can help keep you connected.