Set Up or Manage Your Direct Debit - Telstra

Make late payment fees history

Set up Automatic Payments via direct debit and say goodbye to late payment fees.

Stay ahead of paying your bills

We don’t charge late payment fees when you’re on direct debit.
And if you’re a Telstra Plus member, you can earn points on eligible payments.

Set up direct debit

You'll need your Telstra ID handy to set it up.

Direct Debit Payments T&C's (PDF 120KB)
Business customer? Set up direct debit

Why set up a direct debit?

Avoid late payment fees

  • We don't charge late payment fees when you're on direct debit.
  • Automatic Payments takes the stress out of remembering to pay your bill, just set and forget.

No surprises

  • We'll let you know 2 weeks before we take out your next payment.
  • We'll tell you the total amount owing, and you'll be able to check all your charges online too.

Get rewarded with Telstra Plus

  • Join Telstra Plus and earn 10 points per $1 on eligible payments. Take up special offers to earn bonus points. Eligibility criteria apply.
  • Redeem points towards discounts on rewards like phones, tablets, accessories and more at the Rewards Store.
More about Telstra Plus
Join Telstra Plus

Telstra Plus

Get that rewarding feeling. Join Telstra Plus.

Join Telstra Plus and earn points on eligible payments to redeem at the Rewards Store. Plus, enjoy exciting member benefits.

You must be 18+ with an eligible service. Excludes enterprise. Read the terms and conditions.

Sign in and join Telstra Plus
More about Telstra Plus