We don’t charge late payment fees when you’re on direct debit. And if you’re a Telstra Plus member, you can earn points on eligible payments.
When you set up a direct debit arrangement with us, that arrangement is subject to the Direct Debit Request and governed by our Direct Debit Request Service Agreement.
If you have a service on an Upfront plan, the direct debit arrangement is subject to these Direct Debit Request terms.
Direct debit arrangements for services on other plans are subject to these Direct Debit Request terms.
Customers who sign up for direct debit from 14 December 2022 will have a direct debit arrangement subject to this Direct Debit Request Service Agreement (PDF, 167KB)
Customers who signed up for direct debit before 14 December 2022 will have a direct debit arrangement subject to this Direct Debit Request Service Agreement before 14 Dec 2022 (PDF, 132KB) until we notify you otherwise.
You must be 18+ with an eligible service. Excludes enterprise. Read the terms and conditions.
