If you have a Telstra Upfront Mobile Plan, you will not be charged any late fees or payment processing fees. 


We have a range of billing and payment options to suit you. See the table below for all your options and any associated fees. 

How we provide your bill to you Fee

Paper bill (A4)


Email or online bill



Payment options Fee



Direct debit from bank account, debit card or credit card


BPAY® and BPAY® View


Centrelink - Centrepay


Telstra Bill Assistance Program Certificates


By debit card or credit card via the Telstra website, the Telstra 24x7 App or over the phone

Debit or credit card payment processing fee

In person at an Australia Post or Telstra store

$1.00 + debit or credit card payment processing fee (if applicable)

By cheque through postal mail


Important: If you pay with a debit or credit card, you may be charged a processing fee. You can avoid paying these fees by setting up a direct debit or by paying via PayPal.


Applicable debit and credit card fees are as follows:

Debit or credit card Fee

VISA, Mastercard, American Express

0.30% plus GST*

Diners Club

1.67% plus GST*

*GST is calculated based on the taxable charges on the bill

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