Bill payment
Does Telstra charge fees on some payment methods?
If you have a Telstra Upfront Mobile Plan, you will not be charged any late fees or payment processing fees.
We have a range of billing and payment options to suit you. See the table below for all your options and any associated fees.
| How we provide your bill to you | Fee |
|---|---|
Paper bill (A4) |
$0.00 |
Email or online bill |
$0.00 |
| Payment options | Fee |
|---|---|
$0.00 |
|
$0.00 |
|
BPAY® and BPAY® View |
$0.00 |
Centrelink - Centrepay |
$0.00 |
Telstra Bill Assistance Program Certificates |
$0.00 |
By debit card or credit card via the Telstra website, the Telstra 24x7 App or over the phone |
Debit or credit card payment processing fee |
In person at an Australia Post or Telstra store |
$1.00 + debit or credit card payment processing fee (if applicable) |
By cheque through postal mail |
$1.00 |
Important: If you pay with a debit or credit card, you may be charged a processing fee. You can avoid paying these fees by setting up a direct debit or by paying via PayPal.
Applicable debit and credit card fees are as follows:
| Debit or credit card | Fee |
|---|---|
VISA, Mastercard, American Express |
0.30% plus GST* |
Diners Club |
1.67% plus GST* |
*GST is calculated based on the taxable charges on the bill
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