Does Telstra charge fees on some payment methods?
Does Telstra charge fees on some payment methods?
If you have a Telstra Upfront Mobile Plan, you will not be charged any late fees or payment processing fees.
We have a range of billing and payment options to suit you. See the table below for all your options and any associated fees.
| How we provide your bill to you | Fee |
|---|---|
Paper bill (A4) |
$0.00 |
Email or online bill |
$0.00 |
| Payment options | Fee |
|---|---|
$0.00 |
|
$0.00 |
|
BPAY® and BPAY® View |
$0.00 |
Centrelink - Centrepay |
$0.00 |
Telstra Bill Assistance Program Certificates |
$0.00 |
By debit card or credit card via the Telstra website, the Telstra 24x7 App or over the phone |
Debit or credit card payment processing fee |
In person at an Australia Post or Telstra store |
$1.00 + debit or credit card payment processing fee (if applicable) |
By cheque through postal mail |
$1.00 |
Important: If you pay with a debit or credit card, you may be charged a processing fee. You can avoid paying these fees by setting up a direct debit or by paying via PayPal.
Applicable debit and credit card fees are as follows:
| Debit or credit card | Fee |
|---|---|
VISA, Mastercard, American Express |
0.30% plus GST* |
Diners Club |
1.67% plus GST* |
*GST is calculated based on the taxable charges on the bill
Rather get in touch? Let's get you connected
Multilingual Support
Speak to us in your preferred language. We've got you covered.
Contact us