We understand that life doesn't always go to plan and there might be the odd occasion where you find yourself needing a bit more time to pay your bill. We get that and we're here to help.

To apply for a payment extension, you'll first need to check your eligibility:

  • You have less than $2000 to pay
  • You have no existing or overdue payment arrangements
  • You haven’t broken a payment arrangement in the last 6 months

If you’re not eligible for a payment extension, please contact us about other options.

If you’re eligible, make sure you have your account number, home number or mobile number handy. You can apply for a payment extension through:

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