If your bill is overdue, your services may be restricted and you may incur a late payment fee.

  • If the outstanding amount is more than $50, your services may be restricted
  • If the outstanding amount is more than $70, your services may be restricted and you may incur a $15 late payment fee

To get a service restriction removed:

  • Pay any overdue amount in full, including any late payment fees
  • Tell us when you’ve paid it and the phone number of the restricted service. If you have multiple restricted services, please supply your account number.
     

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