Report a payment
It's easy to let us know you've made a payment. Find out how.
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If your service has been restricted due to non-payment, the quickest way to get it back up and running is to tell us you've paid.
To report a payment in My Telstra:
- Go to Payments
- Choose the account you made a payment for
- Select Report a payment
- Confirm your details and follow the prompts.
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Depending on your level of urgency, we have flexible options that can help keep you connected.