If your service has been restricted due to non-payment, the quickest way to get it back up and running is to tell us you've paid.
In My Telstra
To let us know you've paid, sign in to My Telstra and go to Payments. Select Payment already made and follow the prompts.
Once you've let us know, any restricted services should be fully restored in 10 minutes, but it could take up to 1 hour.
Other ways to let us know
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