Accessibility and disability

Accessibility and inclusion for everyone

Over four million Australians identify as living with disability. We're helping people stay connected with accessible products, services and career opportunities.

Online accessibility

Our website is compatible with assistive technology

Find out how we're making our website more accessible and what assistive tools you can use to support your online experience.

Centre for accessibility australia

Australian Access Awards 2023 Winner was awarded Corporate Website of the Year at the Centre for Accessibility Australia Access Awards 2023.  These awards have been recognising organisations and individuals for their exceptional commitment to delivering remarkable results for Australians living with disability since 2019.

Thank you to everyone involved in achieving this award and for your ongoing commitment to making our digital world accessible.

Congratulations to all the nominees and winners at this year's event.

Accessible devices and services

We're committed to making sure our products are accessible. We can also help you find other devices and services.

Home phones and teletypewriters


We have a range of products with features to support you if you're having difficulty accessing standard telephone services.

How we support the community

Inclusive employment

Championing careers for all

Our priority is to ensure everyone experiences a smooth and inclusive employee journey with us.  

Rather get in touch? Let's get you connected

National Relay Service (NRS)

If you're a TTY user or have difficulty with speech or hearing, call the NRS.

Contact us

We're here and ready to help. You can get in touch online, on the phone or in person.

My Telstra app

View your services, pay your bill, troubleshoot tech issues and contact us via messaging.

Online help & support

Find answers to your frequently asked questions.