Accessibility equipment

Accessibility equipment available from Telstra

We have a range of home phones with accessible features that may help you if you have specific needs. These products are generally available to you as a Telstra customer, although some have specific eligibility requirements.

Choose from our accessible products

Choose from our accessible home phones or text telephones/Teletypewriter (TTY).

Hearing
  • Visual alerts for incoming calls
  • In-built hearing aid coupler
  • Adjustable hearing and ring volume control
Vision
  • High contrast mode
  • Key numbers in standard layout
  • Key press – vibration or click
  • Voice control/personal assistant
Dexterity/physical
  • Flat back for tabletop operation
  • Guarded/recessed keys
  • Physical dialling keys
  • Speaker-phone option for hands free
  • Voice control/personal assistant
Cognition
  • Basic operation

General
  • Operating System: DECT / PSTN
  • Segment: Consumer
  • Support & Faults: 132200
  • Colours: White (TELEASYCCL)
Physical Attributes
  • Dimensions (mm): 155 x 160 x 21.5
  • Weight (g): 155
Other Specifications
  • Phonebook Memory: 50
  • Speaker-phone: Yes
  • Button Size: Large
  • Other: Access to voice messages via MessageBank

Hearing:

  • Hearing aid compatible
  • Amplify feature
  • Speakerphone for hands-free conversations

Vision:

  • Big Buttons with Laser etched keypad
  • Raised pip on 5 key
  • Bright backlit Easy to read display
  • Large visual ring indicator

Dimensions

  • Handset & Charger: 196 x 92 x 96 mm
  • Dect Base: 110 x 110 x 25 mm

Colour

White and Grey

Power

DC 7.5V

Connectivity

PSTN

Operating Conditions

DECT range (up to 50 m indoors, up to 300 m outdoors)

Teletypewriters or text telephones are only available through our Disability Equipment Program for eligible Telstra customers. To be eligible, users need to be unable to use a standard telephone handset.

Text telephone – Ultratec Superprint 4425

Accessibility needs: Hearing, Vision, Speech, Dexterity

This product is a teletypewriter or text telephone with built-in printer and other communication features to help people with hearing or speech difficulties.

To order or enquire about availability and pricing, contact our dedicated team on 1800 068 424 or email us using the online form.

Hearing
  • Visual alerts for incoming calls
  • Prints conversations
Vision
  • High contrast mode
Speech
  • Use text instead of voice 
  • Connects to the National Relay Service
Dexterity/physical
  • Automatic answer
  • Flat back for tabletop operation
  • Physical dialling keys
  • Sticky keys – allows typing with one finger

  • Turbo code communication that send and receives as fast as you can type
  • Voice announcer tells callers to use a TTY or dial the relay service and gives the relay number
  • Auto answer answers calls while you're away and plays back messages when you return or when you call from another TTY
  • Enough memory to save hundreds of memos and telephone numbers
  • Normal, bold or wide print sizes. 

Uniphone 1150TM

Accessibility needs: Hearing, Vision, Dexterity

This product is an amplified telephone that is suitable for both standard phone and TTY users as it combines TTY and telephone features.

To order or enquire about availability and pricing, contact our dedicated team on 1800 068 424 or email us using the online form.

Hearing
  • The handset includes a hearing aid coupler
  • Volume control
  • Visual alerts for incoming calls
  • Conversations output on TTY display
  • Speak and read with in-built telephone handset
Vision
  • Automatic answer
  • Type and listen with in-built telephone handset
Dexterity/physical
  • Automatic answer
  • Flat back for tabletop operation

  • Turbo Code automatically sends and receives messages as fast as you can type
  • ASCII code capability to communicate with computer modem
  • Takes TTY messages when you’re unavailable
  • Built-in memory to review your TTY conversation.

National Relay Service (NRS)

If you’re Deaf or hard of hearing, or have a speech/communication difficulty you can use the National Relay Service (NRS) to contact us.

Explore using the NRS

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Accessible Telecoms

External

Accessible Telecoms

Get an up-to-date guide to mainstream and assistive telecommunication products to help you.

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Online help & support

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National Relay Service (NRS)

If you're a TTY user or have difficulty with speech or hearing, call the NRS.

Call 133 677

Reach out to us

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