Telstra outages
Helping with connection issues
Ways to stay connected
Find other ways to stay connected when there is a service interruption or planned maintenance in your area.
Network Coverage Maps
Check 4G and 5G coverage for your smartphone in cities, towns and regional communities across Australia.
Uninterruptible power supply
Discover how an Uninterruptible Power Supply (UPS) can keep your Smart Modem online in the event of an outage.
Rather get in touch? Let's get you connected
Online help & support
Find answers to your frequently asked questions.
Sign in to the My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Fix an issue
Diagnose and resolve technical issues.
Reach out to us
We're here to answer your questions.