Now more than ever it is important to be connected to the Internet. The Telstra Smart Modem does this even when there is a fixed broadband network outage or disruption.
Use your mobile phone as a personal hotspot when you’re unable to access your home internet.
You can improve your Wi-Fi coverage and speed by following a few simple guidelines.
Run automated tests to resolve your query online.
Get up to date information on the current network status.
When there's an interruption to your nbn connection, the 4GX USB Pro dongle will allow your modem to automatically switch to the Telstra mobile network.
Get comprehensive help with our range of articles, including: accounts & billing, mobiles & devices, internet, pre-paid and more.
Get help online with our range of support guides and handy FAQs.
Telstra Connect is working as usual, allowing you to get support, raise incidents and manage your products online.