Want a better home Wi-Fi experience?
Optimise your Wi-Fi setupWi-Fi not doing what it should in some rooms? These tips will help minimise buffering and black spots, reduce lag and get smoother streaming on multiple devices.
Use a reliable Wi-Fi modemHome setup matters, but so does your equipment. A reliable Wi-Fi modem with 4G network backup can make all the difference to your Wi-Fi experience.
Add a Wi-Fi booster deviceStill not getting coverage in every room? Adding a smart booster with Wi-Fi mesh is one of the easiest ways to extend your home Wi-Fi network.
Tips to optimise your Wi-Fi setup
Increase Wi-Fi range
Sometimes all it takes is a few smart moves to improve your Wi-Fi signal
Move your modem to a central point
This maximises the modem's ability to send a strong signal through your home.
Place your modem well off the floor
Desk or shelf height is ideal. Too close to the ceiling can be as bad as too low to the floor.
Keep modem away from thick walls and solid objects
Solid internal walls can block your Wi-Fi signal.
Add a booster to extend the signal
In larger and non-standard homes, Wi-Fi boosters can fill black spots and get the signal to every room.
Improve Wi-Fi speed
The quick tips can help boost Wi-Fi and stop your shows being buffered!
Speed test your modem
You may find areas where the Wi-Fi is not as strong as it can be.
Check for interference
Other electrical devices can slow down your Wi-Fi. Switch suspect devices off and check your signal.
Turn the modem off. Then on.
A simple reboot can noticeably increase your W-Fi speed. (Leave it off for 10 seconds.)
Use our app to manage your Wi-Fi
Get help and manage your internet service on the My Telstra app.
Devices like microwaves, baby monitors, cordless phones and TVs can affect your Wi-Fi.
Look for patterns
Is your Wi-Fi affected each time the microwave or cordless phone is used?
Unplug suspect devices
Unplug each device that might be interfering, one by one, to see if your Wi-Fi improves.
Move interfering devices
Move any devices that are causing interference away from your modem.
Upgrade to a smart modem
If you're using an older modem, consider switching to the Telstra Smart Wi-Fi Modem.
Improve device connectivity
Tips to run laptops, mobiles, tablets, TVs, and gaming consoles more smoothly.
Control bandwidth-hungry devices
Devices like game consoles can slow everyone down. Try managing online access times, especially with gaming and multiple streaming.
Check your devices are connected correctly
Optimise each device's connection to the modem. If you've got gamers in the house, you can manage network access for specific devices with Game Optimiser.