Telstra Smart Wi-Fi Booster Gen 2

Wi-Fi mesh uses your modem and boosters to create a single, unified wifi network throughout your home. Your modem connects to the internet by ethernet cable and your smart Wi-Fi boosters with mesh networking pair wirelessly to the modem.

This means you can place your boosters wherever you need more wifi coverage - all you need is a power outlet.

With Wi-Fi mesh, your devices won't have to switch manually from modem to booster either; the boosters automatically keep you connected to the strongest signal. 

Wi-Fi extenders basically take your modem’s wifi signal and re-broadcast it. This sometimes means that you'll see two network names on your devices - the modem and the extender - and you'll need to switch between them manually as you move between the two.

Wi-Fi mesh pairs your modem and your boosters to create a single, unified network throughout your home. Your devices only see one network name, and can move seamlessly from modem to booster signal as you move around the house.

Wi-Fi mesh networking is also intelligent, so it automatically keeps your devices  connected to the strongest signal, and self optimises in response to changed conditions.

No, the Telstra Smart Wi-Fi Booster is only available for Telstra customers on month-to-month nbn plans.

You can have up to 4 Telstra Smart Wi-Fi Boosters connected to your Telstra Smart Modem. If we're unable to ensure you have wall to wall Wi-Fi coverage with one Telstra Smart Wi-Fi Booster, then we may send you additional Boosters at no additional cost. Read the Wi-Fi Guarantee

No, Telstra Smart Wi-Fi Boosters are exclusive to Telstra Broadband customers and are only compatible with our Telstra modems.

No, once your Telstra Smart Wi-Fi Booster has synced with your Telstra Smart Modem, they will both have the same network name and password.

The Telstra Smart Wi-Fi Booster works on all nbn connections, apart from Fixed Wireless. You also need a Telstra Smart Modem Gen 2 or Gen 1.1 for the Booster to sync with. The Smart Wi-Fi Booster is not designed to work on ADSL or cable connections.

If you don't have a Telstra Smart Modem  Gen 1.1 or 2.0 then you'll automatically receive a $0 upgrade to the Telstra Smart Modem Gen 2 when you add Telstra Smart Wi-Fi Booster to your nbn plan.

Please visit the Telstra Smart Wi-Fi Booster setup guide for easy to follow set up instructions

If you're not happy with your coverage, we'll work with you to resolve your concerns. This may include:

• Online support via smart troubleshooting
• Over the phone support
• Remote network speed tests
• An in-home visit from a Telstra Technician

We may also send you up to three additional Smart Wi-Fi Boosters, at no additional cost.

If you're still not satisfied with your Wi-Fi coverage after installing a total of four Wi-Fi Boosters, we will credit you back your last booster repayment and you won’t have to make any remaining repayments. You keep the original Booster and there’s no more to pay (additional boosters will need to be returned). You will be charged a single non-return fee of $200 if any extra boosters are not returned.

The Wi-Fi coverage Guarantee is automatically included when you add a Telstra Smart Wi-Fi Booster to any Telstra nbn plan. To be eligible for the guarantee you must:

• Be on a Telstra nbn plan or be able to switch to the nbn with Telstra ​
• Have a Telstra Smart Modem 1.1 or 2.0, or agree to upgrade to a Telstra Smart Modem 1.1 or 2.0