Telstra Smart Modem 3

The Telstra Smart Modem 3 is our latest nbn modem designed to enhance your home internet experience. Featuring Wi-Fi 6 technology, it delivers faster speeds and extended coverage for multiple devices throughout your home, even during simultaneous connections. Additionally, it includes advanced security features, providing added peace of mind in our connected world. The Telstra Smart Modem 3 replaces our previous modem, the Telstra Smart Modem 2, which lacks Wi-Fi 6 technology.

The Telstra Smart Modem 3 is a significant Wi-Fi upgrade from the Telstra Smart Modem 2. The Wi-Fi speeds of our Smart Modem 3 are, on average, 60% faster than those of our previous modem, as determined by comparison testing in November 2021. It is also one of the first modems in Australia to feature Wi-Fi 6, enabling faster connections for more devices on a single Wi-Fi network.

Wi-Fi 6 modems are compatible with Wi-Fi 5 and older Wi-Fi devices in your home. However, it's important to note that you may not experience the same level of Wi-Fi speeds and coverage on non-Wi-Fi 6-connected devices as you would with your Wi-Fi 6-certified devices. 

It's worth considering that many new smart devices are transitioning to Wi-Fi 6 certification.

Setting up the Telstra Smart Modem 3 is a breeze and can be done independently in about half an hour. Here's a quick overview of the process: 

1. Choose the optimal location for the smart modem in your home. 
2. Plug it into a power source and connect it to your nbn connection box. 
3. Begin connecting your devices using the Wi-Fi 6 signal. 

You'll find a user-friendly quick start guide with detailed, step-by-step instructions included in the modem package to guide you through the setup process.

If your home is like most Australian households today, with multiple devices running simultaneously for streaming, gaming, browsing, and work, the Telstra Smart Modem 3 is tailored to handle these demands.

Specifically developed for modern homes, it ensures a reliable Wi-Fi connection that supports the diverse needs of today's connected households. 

Our latest modem uses Wi-Fi 6 technology to accommodate up to 12 devices, at greater Wi-Fi speeds, than our previous modem. It’s on average 60% faster than our previous Telstra Smart Modem 2. Based on comparison testing performed in November 2021.

If you’re on an eligible Telstra plan you can upgrade to the Telstra Smart Modem 3 for $12 extra per month over 24 months (min cost $288). Buy the Telstra Smart Modem 3 now.

You can also try these tips to improve your home Wi-FI

Important: An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar.

Find out more about speeds on the nbn network with Telstra.

nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

Telstra Smart Modem 3™: 4G Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network 

nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.