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Take your experience
to the next level
with internet extras.
We offer a range of products and tools to ensure you
have the best possible internet experience for
you and your family.
Telstra Troubleshooting Tool
Need technical help with your Telstra home internet service? The Telstra Troubleshooting Tool offers instant, step-by-step support for common Wi-Fi and internet connection issues. It will let you know what to do once it’s tested your connection.
Static IP
With a Static IP, your computer is assigned the same IP address every time you connect. It’s easy to switch onto, and a constant, fixed IP location means you can run a server, host a domain, get a VPN, plus much more.
Telstra MailTM
With your new internet service, you'll enjoy access to Telstra Mail. For the best experience and for managing your email access now using your browser.
Premium Support
You already know we can help you with your Telstra products, but did you know we also offer the same trusted expertise for a range of different technologies? We call it Telstra Platinum. It's like having your own local IT expert.
Wi-Fi Modems & Boosters
Our network modems mean you can connect your computers, tablets, phones and other devices in even more places around your home.
Whatever your needs, from ADSL and cable to network extenders that take advantage of your electrical outlets, we have the solution.
At a glance:
- Install a convenient modem, router and Wi-Fi access point all in the one place
- Suitable for most wireless devices – compliant with Wi-Fi 802.11b/g/n, DLNA and Gigabyte Ethernet and more
- Expand your Connected Home with Wi-Fi network extenders
Safeguard your devices and your family
Telstra Broadband Protect gives you safer home internet by automatically protecting you on every device from known online threats. Install Anti-Virus Plus Security on your devices for extra protection from viruses and other threats, at no extra cost.
Enjoy peace of mind with included parental controls like Homework Time, which allows you to restrict access to social networks and gaming during study time.
