Get up to 90,000 points with Huddle insurance

Telstra Plus members can get up to 90,000 bonus points on eligible Huddle insurance policies. Only available to new Huddle customers/on new policies. Sign in to Telstra Plus and get started.

Why book online with Telstra?

Moving home can be overwhelming. Booking your move online is here to make it just that little bit easier.

Fast Connection

Book your move before 1pm Monday to Friday and get your service connected within two business days.

Takes just 5-10 minutes

Follow the simple guided process to book your move. It takes just 5-10 minutes to complete.

Track your order

Once you've booked a move, it's easy to make changes to your scheduled appointments when you log into My Telstra app.

View your moving option

There are a number of options you can choose from when moving house.

Other charges that may apply

Information on other costs you may incur as part of your move.

Has your new home been recently built?

If your new home has been recently built, renovated or subdivided, or is being connected to the nbn network for the first time, you may incur a nbn New Development charge of $300. For a new build, contact nbn co direct for a new development application.

Have you got Foxtel with Telstra?

If you're moving your Foxtel with Telstra, there is a charge of $135 for a Foxtel technician to visit. Please take your Foxtel equipment with you and we'll arrange a Foxtel technician visit after you've booked your move.

Check your new address

Check which internet technology is available in your address.

Submitting

Checking availability

Great!

You can connect to the nbn network via Fibre to the Premises technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

Great!

You can connect to the nbn network via Hybrid Fibre Coaxial technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

Great!

You can connect to the nbn network via Fibre to the Node technology.
Actual FTTN speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

  • 0000Mbps - 0000Mbps
    Download speed range
  • 0000Mbps - 0000Mbps
    Upload speed range

Great!

You can connect to the nbn network via Fibre to the Building technology.
Actual FTTB speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

  • 0000Mbps - 0000Mbps
    Download speed range
  • 0000Mbps - 0000Mbps
    Upload speed range

Great!

You can connect to the nbn network via Fibre to the Curb technology.
Actual FTTC speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

  • 0000Mbps - 0000Mbps
    Download speed range
  • 0000Mbps - 0000Mbps
    Upload speed range

Great!

You can connect to the nbn network via Fixed Wireless technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

Great! You can get connected via Cable now

All our internet plans are nbn-ready, so you’ll be ready to switch when the nbn comes to your address.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

Great! You can get connected via ADSL now

All our internet plans are nbn-ready, so you’ll be ready to switch when the nbn comes to your address.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
We couldn't confirm the technology available at your new address.
You can still book your move; we'll contact you to discuss your options.

Your address

We couldn't confirm the technology available at your new address.
You can still book your move; we'll contact you to discuss your options

The address you entered

Did you enter the correct street number or unit number?

Frequently Asked Questions

Help & Support

My Telstra app

Contact us

CrowdSupport®

Support