Moving house
Book your move for $0
Move your phone and internet for $0 when selecting a standard move. Click below to get started.
Additional charges may apply for non-standard moves.
A new standard in home Wi‑Fi.
Introducing Telstra Smart Modem 3. With the latest Wi-Fi 6 technology, it's our most powerful modem yet. And it's included for use with our new nbn home internet plans.
New services only. If you leave before 24 mths, return your modem or pay a $200 non-return fee.
Get up to 50,000 points with Huddle Insurance
We’ve teamed up with Huddle to reward Telstra Plus members with thousands of Telstra Plus bonus points, just for sorting out their insurance with new eligible car or home insurance policies. Plus, Telstra Plus members get 500 bonus points for their first car or home insurance quote. Sign into Telstra Plus and get started.
Why book online with Telstra?
Moving home can be overwhelming. Booking your move online is here to make it just that little bit easier.
Fast Connection
Book your move before 1pm Monday to Friday and get your service connected within two business days.
Takes just 5-10 minutes
Follow the simple guided process to book your move. It takes just 5-10 minutes to complete.
Track your order
Once you've booked a move, it's easy to make changes to your scheduled appointments when you log into My Telstra app.
View your moving options
There are a number of options you can choose from when moving house.
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Standard
Now $0
Includes
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Self install
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Broadband and ALL Telstra home phones connected
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Premium
$240
Includes
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Our technician comes to you
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Broadband and one Telstra home phone reconnected
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Telstra technician visit
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Connect 5 eligible devices to your Wi-Fi
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Platinum
$399
Includes
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All your tech connected, plus ongoing support
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Broadband and one Telstra home phone reconnected
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Telstra technician visit
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Connect 5 eligible devices to your Wi-Fi
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In-home 'get the most from your tech consultation'
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1-month helpdesk support
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Other charges that may apply
Information on other costs you may incur as part of your move.
Has your new home been recently built?
Have you got Foxtel with Telstra?
Check your new address
Check which internet technology is available in your address.
Checking availability
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We’ll check your maximum speeds later
Maximum speeds at your address
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0000Mbps - 0000MbpsDownload speed
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0000Mbps - 0000MbpsUpload speed
The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?
Great!
We’ll check your maximum speeds later
Maximum speeds at your address
-
0000Mbps - 0000MbpsDownload speed
-
0000Mbps - 0000MbpsUpload speed
The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?
Great!
We’ll check your maximum speeds later
Maximum speeds at your address
-
0000Mbps - 0000MbpsDownload speed
-
0000Mbps - 0000MbpsUpload speed
The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?