Opticomm internet plans

Up to $180 off Business Premium plan over 12 months

For new services. Offer ends 10 February 2025. If you leave within 24 months, return your modem or pay a $200 non return fee. See offer details.
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All our internet plans include

Telstra Smart Modem

Unlimited data

Fair Use Policy applies

30-day satisfaction guarantee

Free express delivery

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Available

You can connect to the nbn network via Hybrid Fibre Coaxial technology.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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Available

You can connect to the nbn network via Fibre to the Premises technology.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to the nbn network via Fibre to the Building technology.

We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to the nbn network via Fibre to the Node technology.

We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to the nbn network via Fibre to the Curb technology.

We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to the nbn network via Fixed Wireless technology.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to the Opticomm access network. Please call us on 13 22 00 to find out more and connect.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via Cable now

Available

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to CABLE, contact our messaging team.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via ADSL now

Available

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to ADSL, contact our messaging team.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to the Opticomm access network.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Our nbn, ADSL and cable plans are currently unavailable in your area.

However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at your premises or on the go. If you have any questions, please message us.

Thanks for providing your address.

Unfortunately, we are unable to identify the type of connection at the moment.

Choose your no lock-in data plan

Our month-to-month plans give you the freedom to cancel at any time, just return your modem if you leave within 24 months.

Presubmit Modal SubInstall Modal Failure Modal

Switching to us is easy

  1. Pick your perfect plan

  2. Get fast, free delivery

  3. Fast, easy setup

Extra value you'll love

Modem at no extra cost

Why pay extra? Telstra Smart Modem with faster Wi-Fi speeds is included for use.

If you leave within 24 months, return modem or pay a $200 non-return fee.

Get rewarded with Telstra Plus

Get discount movie, sports and concert tix plus earn points towards must-have devices.

Join Telstra Plus for free. Eligibility criteria apply.

24/7 cyber security

We block millions of scams and online threats every day, to help keep you safe online.

Local support

Get the help you need from a range of customer support centres, including calling our local team

Frequently asked questions

Opticomm is a wholesale broadband provider that specialises in Fibre to the Premises (FTTP) internet mainly for new or recently developed housing estates. Opticomm is wholly owned by Uniti Group Limited.

Telstra is an Opticomm provider, which means we provide Home Internet plans to personal customers via Opticomm’s wholesale Fibre (FTTP) network.  

The National Broadband Network (nbn®) is owned by the Australian government and reaches 99% of Australian properties via a mix of nbn technologies. Whereas Opticomm is a privately owned company that offers only fast fibre (FTTP) technology, to customers who live in an estate or apartment complex connected to the Opticomm access network.

Generally you can’t choose between connecting to the nbn or the Opticomm network because they don’t overlap coverage.

Yes, Opticomm plan inclusions are the same as our other internet plans, including:

  • Telstra Smart Modem with 4G backup

  • Calling number display, Call Line identification, CLI blocking, Messagebank, Call waiting / forward/ return

  • Choice for directory listing

What about the speeds?

Learn about the Opticomm access network speeds from Telstra


If you leave within 24 months, return modem or pay a $200 non-return fee. 4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.  

If you don’t have a compatible modem and you choose Telstra as your Opticomm internet provider, we'll send you the latest Telstra Smart Modem at no extra cost. 
If you leave within 24 months, return your modem or pay a $200 non-return fee.

 

No, all Telstra Opticomm plans come with unlimited data. 

Fair use policy applies. 

Once you’ve placed your order, your modem should arrive within 1-3 days metro and up to 5 days regional. You can set up your modem in minutes, and that’s it – you’ll be switched.

Opticomm’s Fibre to the Premises (FTTP) technology supports faster internet speeds, which means you may be able to enjoy our fastest available plans like Superfast and Ultrafast - ideal for heavy streaming, gaming, and large file downloads.

Learn about the Opticomm access network speeds from Telstra

Yes, in most cases you will still be able to keep the same Telstra plan, your Telstra Smart Modem and any extras you have with us. You can also keep your phone number. 
Your existing Telstra Smart Modem will simply connect to the Opticomm fibre terminal.

We’ve moved all our old Velocity customers on to the Opticomm network, and no longer offer Telstra Velocity plans. As an Opticomm provider, we now offer fast-fibre Telstra Opticomm plans instead. View Opticomm plans 

Yes. If you or someone living with you may be at risk without access to a working home phone, you could be eligible for Priority Assistance.

Read about Priority Assistance with Telstra 

Important

Your fixed broadband service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan. 

The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. 

Find out more about speeds for Telstra customers on the nbn network  & Opticomm access network.

Plan prices 

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full. 

High speeds

Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) or Opticomm key facts sheet (PDF, 39.8KB)

Service Availability

Services not available to all areas or premises.

Installation

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.

Telstra Smart Modem™ 

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels

If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.

Google Nest

Voice-activated calling with Telstra requires a compatible smartphone and a Telstra Mobile service with credit, a powered Google Nest Mini connected to an active Wi-Fi network and activation through iOS/Android Google Home app. Data charges may apply. Call charges will be in accordance with your Telstra mobile plan. Liberate and Mobile Protect are incompatible. Excludes business customers. Music subscription may be required. Requires Netflix subscription. nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.

New Development Charge

If you’re in a new development without existing phone or internet infrastructure, Opticomm may impose a $300 New Development Charge (NDC) or New Connection Charge (NCC) of up to $550 to connect you to the Opticomm access network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you, and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or Opticomm and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.

Questions about internet plans?

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Support

More information about internet plans can be found in our Support section.

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Questions about internet plans? Get in touch and we’ll help you as soon as we can.

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