Telstra Smart Modem
Unlimited data
Free express delivery
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The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?
The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?
The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?
Our month-to-month plans give you the freedom to cancel at any time, just return your modem if you leave within 24 months.
$115 /mth
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We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
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To find the right Telstra Opticomm plan for your home, enter your address.
Your Smart Modem will arrive in just 1-3 days metro and up to 5 in rural areas. Track your order anytime.
Follow the easy setup modem guide or download the app and you’ll be connected in minutes.
Why pay extra? Telstra Smart Modem with faster Wi-Fi speeds is included for use.
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Opticomm is a wholesale broadband provider that specialises in Fibre to the Premises (FTTP) internet mainly for new or recently developed housing estates. Opticomm is wholly owned by Uniti Group Limited.
Telstra is an Opticomm provider, which means we provide Home Internet plans to personal customers via Opticomm’s wholesale Fibre (FTTP) network.
The National Broadband Network (nbn®) is owned by the Australian government and reaches 99% of Australian properties via a mix of nbn technologies. Whereas Opticomm is a privately owned company that offers only fast fibre (FTTP) technology, to customers who live in an estate or apartment complex connected to the Opticomm access network.
Generally you can’t choose between connecting to the nbn or the Opticomm network because they don’t overlap coverage.
Yes, Opticomm plan inclusions are the same as our other internet plans, including:
Telstra Smart Modem with 4G backup
Calling number display, Call Line identification, CLI blocking, Messagebank, Call waiting / forward/ return
Choice for directory listing
What about the speeds?
Learn about the Opticomm access network speeds from Telstra
If you leave within 24 months, return modem or pay a $200 non-return fee. 4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.
If you don’t have a compatible modem and you choose Telstra as your Opticomm internet provider, we'll send you the latest Telstra Smart Modem at no extra cost.
If you leave within 24 months, return your modem or pay a $200 non-return fee.
No, all Telstra Opticomm plans come with unlimited data.
Fair use policy applies.
Once you’ve placed your order, your modem should arrive within 1-3 days metro and up to 5 days regional. You can set up your modem in minutes, and that’s it – you’ll be switched.
Opticomm’s Fibre to the Premises (FTTP) technology supports faster internet speeds, which means you may be able to enjoy our fastest available plans like Superfast and Ultrafast - ideal for heavy streaming, gaming, and large file downloads.
Learn about the Opticomm access network speeds from Telstra
Yes, in most cases you will still be able to keep the same Telstra plan, your Telstra Smart Modem and any extras you have with us. You can also keep your phone number.
Your existing Telstra Smart Modem will simply connect to the Opticomm fibre terminal.
We’ve moved all our old Velocity customers on to the Opticomm network, and no longer offer Telstra Velocity plans. As an Opticomm provider, we now offer fast-fibre Telstra Opticomm plans instead. View Opticomm plans
Yes. If you or someone living with you may be at risk without access to a working home phone, you could be eligible for Priority Assistance.
Your fixed broadband service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) or Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
Voice-activated calling with Telstra requires a compatible smartphone and a Telstra Mobile service with credit, a powered Google Nest Mini connected to an active Wi-Fi network and activation through iOS/Android Google Home app. Data charges may apply. Call charges will be in accordance with your Telstra mobile plan. Liberate and Mobile Protect are incompatible. Excludes business customers. Music subscription may be required. Requires Netflix subscription. nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.
If you’re in a new development without existing phone or internet infrastructure, Opticomm may impose a $300 New Development Charge (NDC) or New Connection Charge (NCC) of up to $550 to connect you to the Opticomm access network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you, and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or Opticomm and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
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More information about internet plans can be found in our Support section.
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