5G Home Internet

Power your home internet with amazing 5G speed!

$1 first month then $85/mth with average download speeds of 291Mbps and upload speeds of 35Mbps 7-11pm.
Offer ends 1 July 2024. For new services. Select areas and eligible customers only. Limited number of services available per postcode. If you cancel within 24 months, return your modem within 21 days, or pay a $400 non-return fee.

Super-fast 5G

No lock-in contract

Plug-and-play modem

30-day satisfaction guarantee

What is 5G Home Internet?

5G Home Internet brings internet directly to your home using the mobile network. No landline or technical skills required – just plug in your modem, and you're online.

5G Home Internet availability can vary based on your location. Despite having 5G on your mobile device, it might not be accessible for your home internet in your area.

Find out now if you can get 5G Home Internet by entering your address below.

Money Magazine Winner 2024. Best-Value Home Wireless Broadband Plan. Best of the Best 2024.

Check your address

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Great! Your address is eligible for 5G Home Internet.

Available
We'll perform additional checks when you place your order, to confirm your area has enough 5G capacity for the best possible experience. We'll let you know if there's too many subscribers in your area to complete your order.
Message us to find out more about the connection and complete your order.

5G Home Internet is not available at your address

This might be because Telstra 5G Home Internet isn’t yet in your area, or even if 5G is in your area, we can’t offer you 5G Home Internet until there is enough network capacity to offer the best 5G Home Internet experience.

If you want fast, reliable internet now, check out our nbn plans.

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5G Home Internet with no lock-in plan

It’s simple to switch to 5G Home Internet.

Failure Modal

Included in your plan

1000GB of super-fast 5G data

Massive 1000GB of super-fast 5G data. After that, your download speed will be slowed to 25Mbps and your upload speed to 5Mbps.

We'll alert you at 50%, 85%, and 100% of your data usage.

Next generation 5G modem, with Wi-Fi 6

Telstra's 5G Modem 2 is an effortless plug-and-play setup and made from 95% recycled material.

Streaming deals

Exclusive intro deals on BINGE and Spotify Premium, along with additional special intro offers.

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No 5G at your address? Check out fast reliable nbn

If 5G Home Internet isn’t available at your address, check out our nbn plans. Trusted by more Australian homes to deliver a fast and reliable broadband connection.

Frequently Asked Questions

Telstra 5G Home Internet can deliver 291Mbps in average busy period download speeds (7-11pm). The typical download speed range is 50Mbps to 619Mbps, with 35Mbps average busy period upload speed between 7-11pm (typical upload speed range 6Mbps to 86Mbps). Speeds will change over time.

If you download your games 5G Home Internet can be a great option. But if you’re an online gamer and serious about possible latency, where every millisecond matters, this may not be the plan for you.

Note: our 5G Home Internet plan includes 1000GB super-fast data per month. Most households use less than half that in a month. 

You can also check your usage with the My Telstra app.

We'll give you a heads-up at 50%, 85%, and 100% of your super-fast data. No worries if you go over—no extra charges! Your download speed will ease to 25Mbps, and uploads to 5Mbps.

Pro tip:

At 25Mbps, it's suitable for households with 1-3 people.  So, you can work, study, and browse hassle-free, and you’ll also be able to enjoy streaming videos in Standard Definition (480p). 

It's important to note that your plan does not include a phone line. You won't be able to make or receive calls or support devices like lift, medical, or security alarms relying on a phone line.

The performance of our 5G Home Internet depends on the available capacity in your area and the number of users. If 5G Home Internet reaches max capacity, we might not be able to offer it to you at this time.

We have other options though.  If you want fast, reliable internet, now go to our nbn plans and find the best option for you.

While 5G may be up and running in your area for mobile use, getting 5G Home Internet depends on having enough capacity to deliver those speeds tailored to your plan. We're all about making sure you get the best experience possible. 

No, the Telstra 5G Internet Modem 2 is geo-locked to your home's location, limiting the use of the 5G Home Internet service to that specific address. If you're relocating, you'll need to cancel the existing 5G Home Internet service and place a new order for the service at your new address.

Installing 5G Home Internet is usually straightforward and user-friendly.  We’ll send you everything you need to get online in moments. Here’s a helpful video to guide you through the process.

5G Home Internet Plan

Service availability: Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.

Voice services: This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.

Speed: Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.

Data allowance: Once you exceed your included data allowance, your download speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.

Cancellation: If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you will charged a $400 non-return fee.

Questions about 5G Home Internet?

Get in touch and we’ll help you as soon as we can.

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Support

More information about 5G Home Internet can be found in our Support section.

Send us a message

Questions about 5G Home Internet? Get in touch and we'll help you as soon as we can.

Contact us

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