Switch to nbn

Your easy guide to switching to the nbn network.

The nbn™ is Australia's high-capacity broadband network setting up homes and businesses for the future. If you're nbn-ready, you can switch now in two easy steps.

1. Check your address

e.g. Unit 1, 10 High Street, Jamestown, SA, 5149
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Great!

You can connect to the nbn™ network via Hybrid Fibre Coaxial technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Premises technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Building technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Node technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Curb technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fixed Wireless technology. Please call us on 1800 993 728 to find out more and connect.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Call 1800 993 728

Great! You can get connected via Cable now

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See cable plans

Great! You can get connected via ADSL now

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See ADSL plans

Great!

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Call 1800 008 994

Great!

You can connect to 5G Wireless Internet.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See 5g plan
nbn co’s equipment shortage is over
Great news! You're almost ready to connect to the nbn.

In the meantime, check out our great range of internet plans. While you wait, you may be able to use mobile broadband at your address to get connected. If you have any questions, please message us.
Your address
Our nbn, ADSL and cable plans are currently unavailable in your area.
However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us.
Your address

For satellite options, please contact the nbn.
Browse our mobile broadband plans
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2. Choose a plan

Choose the nbn plan that's right for you, head to checkout and we'll switch you over.

  • Check address

    Standard , nbn™25 , Available , Unavailable , Unavailable , Unavailable

    $80 monthly , month-to-month

    Min cost $296 for new customers who cancel after 1 mth. Read Core Internet details
    Good for browsing, social media, emails and SD video streaming.

    Better for multiple users, HD video streaming and video calling.

    Plan speeds

    Our plan speed
    Typical evening speeds 7pm-11pm:
    • 25 Mbps
      Download
    • 4 Mbps
      Upload
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    We’re unable to estimate the maximum speeds at your addressuntil you’re on your new plan.

    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    As your connection type is Fixed Wireless, the above upload and download typical plan speeds do not apply. Typical download speeds of 2-23 Mbps (7-11pm) apply. Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Maximum speeds at your address on this plan:
    • -
      Download
    • -
      Upload

    This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

    This plan's maximum download speed is supported at your address.

    This plan's maximum download speed is supported at your address.

    This plan's maximum download speed is supported at your address.

    This plan's maximum download speed is supported at your address.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Check address
    Switch now
    Switch now
    Switch now
    Switch now
    Switch now
    Call 1800 993 728
    View Cable plans
    View ADSL plans
    Call 1800 008 994
    Not available at your address
  • Check address

    Standard Plus , nbn™50 , Available , Unavailable , Unavailable , Unavailable

    $95 Monthly , month-to-month

    Min cost $311 for new customers who cancel after 1 mth. Read Unlimited Internet details
    Better for multiple users, HD video streaming and video calling.

    Better for multiple users, HD video streaming and video calling.

    Plan speeds

    Our plan speed
    Typical evening speeds 7pm-11pm:
    • 50 Mbps
      Download
    • 17 Mbps
      Upload
    Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    As your connection type is Fixed Wireless, the above upload and download typical plan speeds do not apply. Typical download speeds of 2-55 Mbps (7-11pm) apply. Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Maximum speeds at your address on this plan:
    • -
      Download
    • -
      Upload

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. However we estimate that your maximum available download speed is .

    This plan’s maximum download speed is supported at your address.

    This plan’s maximum download speed is supported at your address.

    This plan’s maximum download speed is supported at your address.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Check address
    Switch now
    Switch now
    Switch now
    Switch now
    Switch now
    Call 1800 993 728
    Not available at your address
    Not available at your address
    Call 1800 008 994
    Not available at your address
  • Check address
    Find out why
    Find out why
    Find out why

    Premium , nbn™100 , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

    $1 for the first month , month-to-month , Then $110 per month

    Min cost $217 for new customers who cancel after 1 mth. See Premium Internet details
    Best for multiple users, Ultra HD video streaming and serious gaming.
    Best for multiple users, Ultra HD video streaming and serious video gaming.
    Amazing access for larger households with lots of high demand connected devices.
    Fastest connection for larger households with multiple high-demand devices.

    Plan speeds

    Our plan speed
    Typical evening speeds 7pm-11pm:
    Premium Evening Speed
    Typical evening speeds 7pm-11pm:
    Superfast Speed
    Typical evening speeds 7pm-11pm:
    Ultrafast Speed
    Typical evening speeds 7pm-11pm:
    • 100 Mbps
      Download
    • 17 Mbps
      Upload
    Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    As your connection type is FTTB, unfortunately Premium speed is not available.
    As your connection type is FTTN, unfortunately Premium speed is not available.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    We’re unable to estimate the maximum speeds at your address until you’re on your new plan. Speeds experienced may be lower due to factors incl. in-home set up and wiring and will be confirmed post connection.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Premium speed is not available.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Premium speed is not available.
    As your connection type is Fixed Wireless, unfortunately Premium speed is not available.
    Maximum speeds at your address on this plan:
    • -
      Download
    • -
      Upload

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

    This plan’s maximum download speed is supported at your address.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.

  • Check address
    Find out why
    Find out why
    Find out why
    Find out why

    Superfast , nbn™250 , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

    $1 for the first month , month-to-month , Then $140 per month

    Min cost $217 for new customers who cancel after 1 mth. Read Superfast plan details

    $1 for first month month-to-month Then $110 per month

    Min cost $217 for new customers who cancel after 1 mth. See Premium details

    $31 for first month month-to-month Then $140/mth.

    Min cost $247 for new customers who cancel after 1 mth. See Superfast details

    $71 for first month month-to-month Then $180/mth.

    Min cost $287 for new customers who cancel after 1 mth. See Ultrafast details
    Amazing access for larger households with lots of users on high demand devices.

    Plan speeds

    Our plan speed
    Typical evening speeds 7pm-11pm:
    Superfast Speed.
    Typical plan speeds 7pm-11pm:
    • 250 Mbps
      Download
    • 22 Mbps
      Upload
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Not avail. on FTTN/B/C or Fixed Wireless. Plan avail to HFC and FTTP connections only.
    As your connection type is FTTB, unfortunately Superfast speed is not available.
    As your connection type is FTTN, unfortunately Superfast speed is not available.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

    As your nbn connection type is FTTC, Superfast speed isn’t available at your address. Find out why

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Superfast speed is not available.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Superfast speed is not available.
    As your connection type is Fixed Wireless, unfortunately Superfast speed is not available.
    Maximum speeds at your address on this plan:
    • -
      Download
    • -
      Upload

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.

  • Check address
    Find out why
    Find out why
    Find out why
    Find out why

    Ultrafast , nbn™1000 , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

    $1 for the first month , month-to-month , Then $180 per month

    Min cost $217 for new customers who cancel after 1 mth. Read Ultrafast plan details
    Fastest connection for larger households with multiple high-demand devices.

    Plan speeds

    Our plan speeds
    Typical evening speeds 7pm-11pm:
    Ultrafast Speed.
    Typical plan speeds 7pm-11pm:
    • 700 Mbps
      Download
    • 40 Mbps
      Upload
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Not avail. on FTTN/B/C or Fixed Wireless. Plan avail to HFC and FTTP connections only.
    As your connection type is FTTB, unfortunately Ultrafast speed is not available.
    As your connection type is FTTN, unfortunately Ultrafast speed is not available.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Ultrafast speed is not available.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Ultrafast speed is not available.

    As your nbn connection type is FTTC, Ultrafast speed isn’t available at your address. Find out why

    As your connection type is Fixed Wireless, unfortunately Ultrafast speed is not available.
    Maximum speeds at your address on this plan:
    • -
      Download
    • -
      Upload

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    This plan’s maximum download speed is not supported at your address. Find out why

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Why switch to the nbn network?

Cable and ADSL connections will eventually be phased out.

You need to switch to the nbn network once it is in your area because it replaces your existing internet connection. You've got 18 months from the date that the nbn network is available at your address to do so, but the earlier you switch the sooner you can start enjoying the benefits of the nbn network.

Switch now and avoid the cut off date.

nbn co gives you 18 months to switch to the nbn network from when they let you know that the nbn network is available at your address. After that 18 month period is up, your old internet and phone line won't work. The good news is, it's easy to switch with Telstra.

Why choose Telstra to switch to nbn?

Australia's best home Wi-Fi experience

Get more Wi-Fi speed, on more devices, in more corners of your home with the new Telstra Smart Modem 3

4G coverage required. Speeds capped at 25/5 Mbps. Actual speeds may be less.

nbn satisfaction guarantee

If you’re not happy within 30 days and we can’t fix it, you can cancel and we’ll refund you. 

Changing plans is easy

With no lock-in contract, you can change your plan up to once a month for no cost.

Pick a premium plan and you may be eligible to add more speed.

Be rewarded with Telstra Plus™

Earn points when you pay your bill to put towards devices, accessories and more. Plus, enjoy exciting membership benefits.

Explore Telstra Plus

Frequently asked questions

Have more nbn questions? Visit our nbn FAQs page

Need help?

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Download My Telstra

Send us a message

We can help complete your order.
Message us

Talk to us

Want to talk to us about your internet options?
Call us between Mon - Fri 9am - 7pm AEST.
Call us on 1800 220 033

Find a store

Find your nearest Telstra Store or Wi-Fi hotspot.
Find a store