Switch to nbn

Your easy guide to switching to the nbn network.

The nbn™ is Australia's high-capacity broadband network setting up homes and businesses for the future. If you're nbn-ready, you can switch now in two easy steps.

How do I switch to the nbn?

Already have an nbn plan with us? Learn how to change your plan

1. Check your address

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e.g. Unit 1, 10 High Street, Jamestown, SA, 5149

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Please enter your full address here

Great!

You can connect to the nbn™ network via Hybrid Fibre Coaxial technology.

You're eligible to add on Superfast Speed! View our speed add-on offers

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Premises technology.

You're eligible to add on Superfast Speed! View our speed add-on offers

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Building technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Node technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

You can connect to the nbn™ network via Fibre to the Curb technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?

The maximum speed ranges are determined by the technology nbn co makes available at your home or business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-home set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Oops! nbn is not available.

You can connect to the nbn™ network via Fixed Wireless technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Call 1800 993 728

Oops! nbn is not available here, but you can still connect to Cable now.

All our internet plans are nbn-ready, so you’ll be ready to switch when the nbn comes to your address.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Oops! nbn is not available here, but you can still connect to ADSL now.

All our internet plans are nbn-ready, so you’ll be ready to switch when the nbn comes to your address.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan
There’s a temporary pause on new nbn HFC connections.
Due to an industry-wide hardware shortage, nbn co are currently unable to process nbn Hybrid Fibre Co-axial (HFC) orders for addresses that haven't had nbn HFC before. We'll let you know as soon as nbn co starts accepting these orders again.

In the meantime, you may be able to use mobile broadband at your address to connect to our mobile network. If you have any questions, please message us.

Your address

Our nbn, ADSL and cable plans are currently unavailable in your area.
However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us.

Your address

Browse our mobile broadband plans
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The address you entered

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2. Choose a plan

Choose the nbn plan that's right for you, head to checkout and we'll switch you over.

  • Available
    Unavailable

    Standard Speed + Unlimited Data , nbn plan

    $80 per month , month-to-month

    Min cost $296 for new customers who cancel after 1 mth. See Core Internet details

    Speed add-ons

    Your address is eligible for speed add-ons on our Premium Speed plan.

    Our plan speeds

    Standard Evening Speed.
    Typical plan speeds 7pm-11pm:
    • 25 Mbps
      Download
    • 4 Mbps
      Upload

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. Not avail. on Fixed Wireless.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    More on nbn speeds

    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

    2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm). Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Maximum speeds at your address on this plan:

    • -
      Download
    • -
      Upload
    Your maximum attainable download speed may be below this plan’s full capacity (25Mbps). This plan offers the fastest potential download speeds at your address.

    This plan’s maximum download speed is 25Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .

    This plan’s maximum upload speed is 5Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 25Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 5Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 25Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 5Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 25Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 5Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 25Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 5Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Critical information summary
    nbn speeds key fact sheets
    Fixed wireless nbn™ key facts
  • Available
    Unavailable

    Standard Plus Speed + Unlimited Data , nbn plan

    $90 per month , month-to-month

    Min cost $306 for new customers who cancel after 1 mth. See Unlimited Internet details

    Speed add-ons

    Your address is eligible for speed add-ons on our Premium Speed plan.

    Our plan speeds

    Standard Plus Evening Speed.
    Typical plan speeds 7pm-11pm:
    • 50 Mbps
      Download
    • 17 Mbps
      Upload

    Typical speeds not avail to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. Not avail. on Fixed Wireless.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

    2 – 55 Mbps typical download speeds (7pm-11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm). Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Maximum speeds at your address on this plan:

    • -
      Download
    • -
      Upload
    Your maximum attainable download speed may be below this plan’s full capacity (50Mbps). This plan offers the fastest potential download speeds at your address.

    We recommend a lower plan as this plan’s maximum download speed is 50Mbps and your nbn connection supports a maximum download speed below 25Mbps.

    If your maximum upload speed is higher than 5Mbps you may still experience faster upload speeds on this plan compared to the plan below.

    This plan’s maximum download speed is 50Mbps. You won’t be able to achieve these speeds. Your nbn connection supports a maximum download speed of .

    This plan’s maximum upload speed is 20Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 50Mbps. Your nbn connection supports this download speed.

    This plan’s maximum upload speed is 20Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 50Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 20Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 50Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

    This plan’s maximum upload speed is 20Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Check address
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    Switch now
    Call 1800 993 728
    View Cable plans
    View ADSL plans
    Call 1800 008 994
    Not available at your address
  • Available
    Unavailable

    Premium Speed + Unlimited Data , Hot offer , nbn plan

    $110 per month , month-to-month

    Min cost $306 for new customers who cancel after 1 mth. Offer ends 30 June 2021. See Premium Internet details

    $110 per month month-to-month

    Min cost $326 for existing customers who cancel after 1 mth. See Premium details

    $110/mth for 6 mths month-to-month Then $140/mth

    Min cost $326 for existing customers who cancel after 1 mth. Plan prices may change. Offer ends 31 July 2021. See Superfast details

    $150/mth for 6 mths month-to-month Then $180/mth

    Min cost $326 for existing customers who cancel after 1 mth. Plan prices may change. Offer ends 31 July 2021.See Ultrafast details

    Speed add-ons

    Your address is eligible for speed add-ons on this plan. Choose your speed.

    Our plan speeds

    Premium Evening Speed.
    Typical plan speeds 7pm-11pm:
    Premium Evening Speed.
    Typical plan speeds 7pm-11pm:

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Superfast Speed.
    Typical plan speeds 7pm-11pm:

    Speeds experienced may be lower due to factors incl. in-home set up and wiring. For ordinary/personal domestic use.

    Ultrafast Speed.
    Typical plan speeds 7pm-11pm:

    Speeds experienced may be lower due to factors incl. in-home set up and wiring. For ordinary/personal domestic use.

    • 100 Mbps
      Download
    • 17 Mbps
      Upload

    Typical speeds not avail to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. Not avail. on Fixed Wireless. Plan avail to HFC, FTTP and some FTTN/B/C connections only.

    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    As your connection type is FTTN/B, unfortunately Premium speed is not available.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    As your connection type is cable, unfortunately Premium speed is not available.

    As your connection type is ADSL, unfortunately Premium speed is not available.

    As your connection type is Fixed Wireless, unfortunately Premium speed is not available.

    Speeds experienced may be lower due to factors incl. in-home set up and wiring and will be confirmed post connection.

    Maximum speeds at your address on this plan:

    • -
      Download
    • -
      Upload
    Your maximum attainable download speed may be below this plan’s full capacity (100Mbps). This plan offers the fastest potential download speeds at your address.
    You are not eligible for this plan due to the speed of your nbn connection.
    You are not eligible for this plan due to the speed of your nbn connection.
    You are not eligible for this plan due to the speed of your nbn connection.
    This plan’s maximum download speed is 100Mbps. You won’t be able to achieve these speeds. Your nbn connection supports a maximum download speed of .

    This plan’s maximum upload speed is 20Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    This plan’s maximum download speed is 100Mbps. Your nbn connection supports this download speed.

    This plan’s maximum upload speed is 20Mbps. We recommend you also check the maximum upload speeds available at your address when making a plan selection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Critical information summary
    Superfast and Ultrafast add-ons - Critical information summary
    nbn speeds key fact sheets

Internet speed add-ons

Super sale on Superfast.

Save when you add on Superfast speed to our Premium unlimited data plan.

For eligible new customers on FTTP and selected HFC connections only. Plan prices may change. Ends 31 July 2021.

See our fastest plans

Why switch to the nbn network?

Cable and ADSL connections will eventually be phased out.

You need to switch to the nbn network once it is in your area because it replaces your existing internet connection. You've got 18 months from the date that the nbn network is available at your address to do so, but the earlier you switch the sooner you can start enjoying the benefits of the nbn network.

Switch now and avoid the cut off date.

nbn co gives you 18 months to switch to the nbn network from when they let you know that the nbn network is available at your address. After that 18 month period is up, your old internet and phone line won't work. The good news is, it's easy to switch with Telstra.

Why choose Telstra to switch to nbn?

Connect in minutes with Telstra Smart Modem

Get advanced speed, range and reliability, backed by Australia’s best 4G mobile network.

4G coverage required. Speeds capped at 25/2 Mbps. Actual speeds may be less.

nbn satisfaction guarantee

If you’re not happy within 30 days and we can’t fix it, you can cancel and we’ll refund you. 

Changing plans is easy

With no lock-in contract, you can change your plan up to once a month for no cost.

Pick a premium plan and you may be eligible to add more speed.

Get loyalty rewards

Join Telstra Plus to earn points for great rewards & must-have devices.

Frequently asked questions

Have more nbn questions? Visit our nbn FAQs page

Need help?

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Download My Telstra

Support

Find the answers on our nbn and internet support pages.
Go to support

Contact us

Have a question you need answered? See our contact and help options.
Contact us

Find a store

Find your nearest Telstra Store or Wi-Fi hotspot.
Find a store