How do I switch to the nbn?

1. Check your address

Find out which nbn connection is available to you.

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Great!
You can connect to the nbn network via Hybrid Fibre Coaxial technology.

You're eligible to add on Superfast Speed! See offer

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Great!
You can connect to the nbn network via Fibre to the Premises technology.

You're eligible to add on Superfast Speed! See offer

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Great!
You can connect to the nbn network via Fibre to the Building technology.
Actual FTTB speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Great!
You can connect to the nbn network via Fibre to the Node technology.
Actual FTTN speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Great!
You can connect to the nbn network via Fibre to the Curb technology.
Actual FTTC speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Oops! nbn is not available.
You can connect to the nbn network via Fixed Wireless technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Oops! nbn is not available here, but you can still connect to Cable now.
All our internet plans are nbn-ready, so you’ll be ready to switch when the nbn comes to your address.

Note:There is a temporary pause on new nbn HFC connections. Learn more

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Oops! nbn is not available here, but you can still connect to ADSL now.
All our internet plans are nbn-ready, so you’ll be ready to switch when the nbn comes to your address.

Note:There is a temporary pause on new nbn HFC connections. Learn more

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
These plans may not be available in your area.
Great news, Mobile Broadband may be available where you are. It is fast, reliable and now has even greater value. If you have any questions message us

Note:There is a temporary pause on new nbn HFC connections. Learn more

Your address

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The address you entered

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2. Choose a plan

Choose the nbn plan that's right for you, head to checkout and we'll switch you over.

Internet speed add-ons

Super sale on Superfast.

Save when you add on Superfast speed to our Premium unlimited data plan.

For eligible new customers on FTTP and selected HFC connections only. Plan prices may change. Ends 31 July 2021.

Why switch to the nbn network?

Cable and ADSL connections will eventually be phased out.

You need to switch to the nbn network once it is in your area because it replaces your existing internet connection. You've got 18 months from the date that the nbn network is available at your address to do so, but the earlier you switch the sooner you can start enjoying the benefits of the nbn network.

Switch now and avoid the cut off date.

nbn co gives you 18 months to switch to the nbn network from when they let you know that the nbn network is available at your address. After that 18 month period is up, your old internet and phone line won't work. The good news is, it's easy to switch with Telstra.

Why choose Telstra to switch to nbn?

Connect in minutes with Telstra Smart Modem

Get advanced speed, range and reliability, backed by Australia’s best 4G mobile network.

4G coverage required. Speeds capped at 25/2 Mbps. Actual speeds may be less.

nbn satisfaction guarantee

If you’re not happy within 30 days and we can’t fix it, you can cancel and we’ll refund you

Changing plans is easy

With no lock-in contract, you can change your plan up to once a month for no cost.

Pick a premium plan and you may be eligible to add more speed.

Get loyalty rewards

Join Telstra Plus to earn points for great rewards & must-have devices.

Frequently asked questions

Have more nbn questions? Visit our nbn FAQs page

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