Switch to the nbn network

Your easy guide to switching to the nbn network

The nbn is Australia's high-capacity broadband network replacing copper and cable internet with optical fibre and other technologies. Switching to nbn is easy.

How to switch to nbn

How do I switch to the nbn?

1. Check your address

Confirm that the nbn network is in your area and find out which nbn technology you can connect to.

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e.g. Unit 1, 10 High Street, Jamestown, SA, 5149

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Great!
You can connect to the nbn™ network via Hybrid Fibre Coaxial technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Choose your plan
Great!
You can connect to the nbn™ network via Fibre to the Premises technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Choose your plan
Great!
You can connect to the nbn™ network via Fibre to the Building technology.
Actual FTTB speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Choose your plan
Great!
You can connect to the nbn™ network via Fibre to the Node technology.
Actual FTTN speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Choose your plan
Great!
You can connect to the nbn™ network via Fibre to the Curb technology.
Actual FTTC speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Choose your plan
Oops! nbn is not available.
You can connect to the nbn™ network via Fixed Wireless technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Call 1800 993 728
Oops! nbn is not available here, but you can still connect to Cable now.
All our internet plans are nbn-ready, so you’ll be ready to switch when the nbn comes to your address.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Choose your plan
Oops! nbn is not available here, but you can still connect to ADSL now.
All our internet plans are nbn-ready, so you’ll be ready to switch when the nbn comes to your address.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
Choose your plan
These plans may not be available in your area.
Great news, Mobile Broadband may be available where you are. It is fast, reliable and now has even greater value.

Your address

View our Mobile Broadband plans
Address check not available
Sorry we are unable to check your address at the moment.

The address you entered

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Retry address

2. Choose a plan

Choose the nbn plan that's right for you, head to checkout and we'll switch you over.

Min costs below apply when you stay connected for 24 months subject to month to month plan price changes.

500GB Data
 

$75 per month

Min cost $1,800
 

nbn 25 Standard Evening Speed
nbn 25 Standard Evening Speed
nbn 25 Standard Evening Speed
nbn 25 Standard Evening Speed
nbn 25 Standard Evening Speed
nbn 25 Standard Evening Speed
nbn 25 Standard Evening Speed
ADSL speed
Cable speed
Fixed Wireless Plus
Great for 1-3 people browsing, streaming in SD and gaming.

25Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections. Not available on fixed wireless.
More on nbn speeds
25Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.
More on nbn speeds
25Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.

More on nbn speeds
25Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.

More on nbn speeds
25Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.

More on nbn speeds
25Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.

More on nbn speeds
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
2-22Mbps typical minimum evening speeds. Around 50% of customers achieve download speeds over 10Mbps. Fixed Wireless nbn™ key facts
Plan inclusions
Special offers
Check address
Choose plan
Choose plan
Choose plan
Choose plan
Choose plan
Call 1800 993 728
Choose plan
Choose plan
Critical information summary
nbn speeds key facts sheet
 
 
SAVE $10 A MONTH

Unlimited Data
 

$80 per month

For new customers for 12 months then $90 month to month. Min cost $2,040 See details

nbn 50 Standard Plus Evening Speed
nbn 50 Standard Plus Evening Speed
nbn 50 Standard Plus Evening Speed
nbn 50 Standard Plus Evening Speed
nbn 50 Standard Plus Evening Speed
nbn 50 Standard Plus Evening Speed
nbn 50 Standard Plus Evening Speed
ADSL speed
Cable speed
Fixed Wireless Plus

Ideal for 5-7 people streaming in HD & responsive gaming.


50Mbps typical download speeds between 7pm-11pm (not available for most FTTN connections). Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections. Not available on fixed wireless.
More on nbn speeds
50Mbps typical download speeds between 7pm-11pm (not available for most FTTN connections). Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.
More on nbn speeds
50Mbps typical download speeds between 7pm-11pm (not available for most FTTN connections). Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.
More on nbn speeds
50Mbps typical download speeds between 7pm-11pm (not available for most FTTN connections). Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.
More on nbn speeds
50Mbps typical download speeds between 7pm-11pm (not available for most FTTN connections). Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.
More on nbn speeds
50Mbps typical download speeds between 7pm-11pm (not available for most FTTN connections). Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTN/B/C connections.
More on nbn speeds
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
2-42Mbps typical minimum evening speeds. Around 50% of customers achieve download speeds over 20Mbps. Fixed Wireless nbn™ key facts
Plan inclusions
Special offers
Check address
Choose plan
Choose plan
Choose plan
Choose plan
Choose plan
Call 1800 993 728
Choose plan
Choose plan
Critical information summary
nbn speeds key facts sheet
 
 
SAVE $10 A MONTH

Premium Internet + Unlimited Data

$100 per month

For new customers for 12 months then $110 month to month. Min cost $2,520 See details

$100 per month

For new customers for 12 months then $110 month to month. Min cost $2,520 See details

$130 per month

For new customers for 12 months then $140 month to month ($110/mth + $30/mth). Min cost $3,240 See details

$170 per month

For new customers for 12 months then $180 month to month ($110/mth + $70/mth). Min cost $4,200. See details

Select your speed
nbn 100 Premium Evening Speed

Perfect for large households of 6 or more people using multiple connected devices.


100Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTC.
More on nbn speeds


Find out about Superfast and Ultrafast

Amazing access for large households of 6 or more people using high demand connected devices.


Estimated typical download speeds of 215Mbps between 7pm – 11pm. Speeds experienced may be lower due to various factors including in-home setup and wiring. For ordinary/personal domestic use.
More on nbn speeds

The fastest connection for large households of 6 or more people looking to get the most out of multiple high demand devices.


Estimated typical download speeds of 250Mbps between 7pm – 11pm. Speeds experienced may be lower due to various factors including in-home setup and wiring. For ordinary/personal domestic use.
More on nbn speeds

nbn 100 Premium Evening Speed
nbn 100 Premium Evening Speed
nbn 100 Premium Evening Speed
nbn 100 Premium Evening Speed
nbn 100 Premium Evening Speed
nbn 100 Premium Evening Speed
nbn 100 Premium Evening Speed
nbn 100 Premium Evening Speed
nbn 100 Premium Evening Speed
Fixed Wireless Plus

Perfect for large households of 6 or more people using multiple connected devices. You may be eligible to add speed


100Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTC. Plans only available online to FTTP/C and HFC customers.
More on nbn speeds
100Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTC. Plan only available online to FTTP/C and HFC customers.
More on nbn speeds
100Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTC. Plan only available online to FTTP/C and HFC customers.
More on nbn speeds
As your connection type is FTTB, unfortunately Premium speed is not available.
100Mbps typical download speeds between 7pm-11pm. Speeds experienced may be lower due to various factors including your in-home set up and wiring and will be confirmed post connection for FTTC. Plan only available online to FTTP/C and HFC customers.
More on nbn speeds
As your connection type is FTTN, unfortunately Premium speed is not available.
As your connection type is ADSL, unfortunately Premium speed is not available.
As your connection type is cable, unfortunately Premium speed is not available.
As your connection type is Fixed Wireless, unfortunately Premium speed is not available.
Plan inclusions
Special offers
Check address
Choose plan
Choose plan
Choose plan
Not available on your connection type
Not available on your connection type
Not available on your connection type
Not available on your connection type
Not available on your connection type
Premium - Critical information summary
Superfast and Ultrafast Add-ons - Critical information summary
nbn speeds key facts sheet

Why switch to the nbn network?

Cable and ADSL connections will eventually be phased out.

You need to switch to the nbn network once it is in your area because it replaces your existing internet connection. You've got 18 months from the date that the nbn network is available at your address to do so, but the earlier you switch the sooner you can start enjoying the benefits of the nbn network.

Switch now and avoid the cut off date.
 

nbn co gives you 18 months to switch to the nbn network from when they let you know that the nbn network is available at your address. After that 18 month period is up, your old internet and phone line won't work. The good news is, it's easy to switch with Telstra.

Why choose Australia’s favourite nbn provider?

Connect in minutes with Telstra Smart Modem

Get advanced speed, range and reliability, backed by Australia’s best mobile network.

4G coverage required. Speeds capped at 12/1Mbps. Actual speeds may be less.

Our nbn satisfaction guarantee

If you're not happy with your nbn service, let us know within 30 days and if we can't fix it you can cancel with no obligation.

More about the guarantee

Changing plans is easy
 

With no lock-in contract, you can change your plan up to once a month for no cost.

Choose a premium plan and you may be eligible to add more speed.

We’ve been ranked #1 for streaming Netflix

We were ranked #1 nbn in Australia on the Netflix ISP Speed Index from Jan 2019 to Feb 2020.

Frequently asked questions

Have more nbn questions? Visit our nbn FAQs page

Need help?

CrowdSupport

Questions about our nbn products and extras? Ask the crowd.
Go to CrowdSupport

Support

Find the answers on our nbn and internet support pages.
Go to support

Find a store

Find your nearest Telstra Store or Wi-Fi hotspot.
Find a store