Satellite Internet

No, Telstra Satellite Internet is for the home address connected to your plan. You can’t use it while travelling or on moving vehicles, including:


• cars
• vans
• RVs
• boats
• aircraft.

Yes, there are guides included to help you install the Starlink Kit and set up Telstra Satellite Internet yourself.

If you’re not tech savvy, don’t worry. We offer a Satellite Tech Pro Home installation option. For a one-off installation charge of $650 (GST incl.), one of our technicians will come to your address and install it for you.

You also get: 

• Site survey, so your technician can assess the best antenna location and talk you through it first.
• Professional grade roof installation, backed by a 2 year warranty.
• Telstra wind-rated roof mount.
• Internal cabling from roof antenna to the modem.
• Working service check with 3 Wi-Fi devices connected.

To book this service just add professional install to your cart.

Both can help connect homes in regional and rural areas, but they work in different ways:



Satellite Home Internet

• Satellite Home Internet connects to satellites in the sky using a Starlink Kit.
• Satellite Home Internet may be available in more remote locations.
• Satellite Home Internet needs a clear view of the sky for the best performance.

Nbn Fixed Wireless

• Fixed Wireless connects to a nearby nbn wireless tower using an antenna installed at your home.
• Fixed Wireless relies on a connection between your home antenna and the local nbn tower.



Explore nbn Fixed Wireless plans

Yes, your Telstra Satellite Internet plan includes a home phone service. You get unlimited calls to standard Australian mobiles and landlines.

Telstra Satellite Internet is made for many rural and regional addresses. It may also be available in some urban areas.


To find out if Satellite Internet is available where you live, enter your address in our address checker.

Once you’re happy with your Telstra Satellite Internet service, you will need to cancel your old internet service to avoid paying for two services at the same time. To cancel your old service, contact us.

Your Starlink antenna needs an unobstructed view of the sky to connect with the satellites overhead. Trees, buildings and other obstacles can block the signal and affect your connection.

Low latency means information can travel quickly between your device and the internet:


• Latency is the time it takes for information to travel between your device and the internet

• Lower latency can help with video calls, online gaming and other activities where timing matters

• Starlink uses low Earth orbit satellites, which are closer to Earth than some older satellite services.

Yes. If you already have a Starlink Standard 4, 4X or newer, you can use it with a Telstra Satellite Internet plan.

To transfer your Starlink Kit to Telstra:

1. Cancel your existing Starlink service through the Starlink customer portal on the Starlink website. Find the ‘Cancel service’ option under the ‘Manage’ section.
2. Unlock your Starlink Kit from your account by selecting ‘Transfer’ after cancellation. This option is also under ‘Manage.’  Note that your service will stop once the kit transfer is complete.
3. Provide Telstra with your Starlink Terminal ID or Kit Serial Number during the ordering process.

Need to know:

• Your Starlink service will stop once the kit transfer is complete
• Visit Starlink Support and search ‘transfer to a reseller’ for more information
• Contact Starlink Support if you need help with the transfer process.

• Your Starlink Terminal ID can be found in the Starlink app when your kit is powered on.
• Your Starlink Kit Serial Number can be found on the shipping label that came with your kit.