Get Telstra’s professional install service to help set up your satellite internet

Installation backed by our 24 month warranty 

Our technicians will install your Starlink Kit with the highest quality and safety standards in mind, and the mount and our work comes with a 24-month warranty.

Explore Satellite Internet

Why should I get a professional to install my satellite internet?

For the most reliable performance, a Starlink Kit needs to be set up with:

  1. An unobstructed line of sight; and
  2. A secure mount.

Installing the dish somewhere elevated like a roof where there’s less chance of being blocked by trees, buildings and other structures will assist with maintaining a strong connection with satellites as they move overhead.

A stable, secure wind-rated mount helps keep the connection reliable and the equipment protected. Typical speeds may vary due to antenna location, satellite congestion, and network prioritisation. Severe weather can briefly disrupt the service.

This is where using Telstra’s Satellite Tech Pro Home install service can help.

 

Why choose the Telstra Satellite Tech Pro Home service?

1. We'll come to most places in Australia

Whether you're living in the city or most places out bush, our technicians will come around to perform a site survey and assess your roof location. They use that information to set up the Starlink Kit so you get best the possible performance.

 

Here’s what one of our customers had to say:

  We had the most amazing team of technicians come out to set up our satellite phone service. They were polite and professional at all times. Thank you Telstra.

2. We're experts

Our licensed technicians will help to ensure your Starlink Kit is installed where it is:

  • Suitable for your region and conditions
  • Secured at a high elevation using a wind-rated mount with an unobstructed view (where possible)
  • Compliant with safety standards such as the National Construction Code (NCC) and the Australian Standard AS 4055.

The installation and mount come with a 24-month warranty in addition to any rights you might have under Australian consumer law. You won't have to deal with other companies or contractors, just book and manage your appointments with Telstra.

 

3.  We're up-front with costs

An outline of the typical installation cost is below. They include a fee for the visit, labour, and equipment. Installation typically takes up to four hours, and if you request additional work, a fee-for-service quote will be prepared. We'll only start work after you give us your consent.

You'll get one bill for your satellite internet plan, kit, and installation and you can pay using the payment method you've set up with Telstra.

 

4. No chasing third parties or contractors

Telstra handles every part of the process, from taking your initial request to setting up your Starlink Kit and making sure it works. You won’t have to deal with contractors or other companies. Simply book and manage your appointment when you purchase a new Telstra Satellite Home Internet Plan (Powered by Starlink). 

 

How much does Satellite Tech Pro Home cost?

Installation cost is typically $650 (incl. GST) and consists of:

  • Tech Pro Home call out - $180 (incl. GST)
    • This fee covers the technician’s visit to your home.
  • Satellite Set Up Plus - $295 (incl. GST)
    • Technicians fee for mounting hardware, installing and cabling your Starlink Kit, and setting up your Smart Modem to get your service activated.
  • Satellite Roof Mount Kit - $175 (incl. GST)
    • Cost of mount and hardware needed to install Starlink equipment on your roof.

 

How do I request a Satellite Tech Pro Home service?

Select a new Telstra Satellite Home Internet plan, and add professional install to your cart.

Explore Satellite Internet

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