5G Home Internet

Super-fast, super simple. 5G Home Internet

Try 5G Home Internet with a great value plan. Plus our latest 5G Internet Modem 2 included for use.
For new services. Select areas and eligible customers only. Limited number of services available per postcode. If you leave within 24 months, return your modem or pay a $400 non-return fee. Money Magazine Winner 2024. Best-value home wireless broadband plan. Best of the Best 2024.

Why choose 5G Home Internet?

No lock-in contract

$1 for first month, then $85/mth, no install fees.

Home internet your way

Super-fast home internet with 5G speeds.

Plug and play

Easy set up. Quick access. Modem included for use.

If you leave within 24 months, return your modem within 21 days or pay a $400 non-return fee.

Our 30-day guarantee

If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.

For new Telstra Home Internet customers.

Check your address

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Great! Your address is eligible for 5G Home Internet.

Connection address

Available
We'll perform additional checks when you place your order, to confirm your area has enough 5G capacity for the best possible experience. We'll let you know if there's too many subscribers in your area to complete your order.
Message us to find out more about the connection and complete your order.
5G Home Internet is not available at your address
This might be because Telstra 5G Home Internet isn’t yet in your area, or even if 5G is in your area, we can’t offer you 5G Home Internet until there is enough network capacity to offer the best 5G Home Internet experience.

If you want fast, reliable internet now, check out our nbn plans or mobile broadband options.

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5G Home Internet with no lock-in plan

It’s simple to switch to 5G Home Internet.

Failure Modal

Free express delivery

Telstra 5G Internet Modem 2

We’ll deliver your new modem fast and free to your address.

2-3 days metro. Regional up to 7 days.

Telstra 5G Internet Modem 2 included for use

Enjoy super-fast speeds and next generation technology with our Telstra 5G Internet Modem 2 included for use with your plan.

If you cancel within 24 months, return your modem within 21 days or pay a $400 non-return fee.

Add all the entertainment you love

Enjoy exclusive access to great entertainment offers with your huge 1000GB of data. Add as many as you like.

More reasons to choose Telstra 5G Home Internet

Cyber security that never sleeps

 We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity. 

Call our local team

 Get the help you need from a range of customer support centres, including calling our local team.

Be rewarded with Telstra Plus

Join Telstra Plus to earn points for great rewards and must-have devices.

Eligibility criteria to join Telstra Plus. 

nbn Plans - Alternative to 5G

If 5G Home Internet isn’t available at your address, check out our nbn plans. Trusted by more Australian homes to deliver a fast and reliable broadband connection.

Frequently Asked Questions

Telstra 5G Home Internet can deliver 548Mbps typical busy period download speeds (7-11pm), which is very fast. The typical download speed range is 218Mbps to 878Mbps, with 52Mbps typical busy period upload speed between 7-11pm (typical upload speed range 14Mbps to 108Mbps).

Our 5G Internet plan now includes a new Telstra 5G Internet Modem 2. The speeds experienced may be slower over a Wi-Fi connection and can also be impacted by other factors.

If you download your games 5G Home Internet can be a great option. But if you’re an online gamer and serious about possible latency, where every millisecond matters, this may not be the plan for you. 

Note: our 5G Home Internet plan includes 1000GB super-fast data per month. Most households use less than half that in a month. 

You can also check your usage with the My Telstra app.

We'll let you know when you've hit 50, 85 and 100% of your super-fast data.  If you go over your data allowance, you won’t be charged extra, but your download speed will be slowed to 25Mbps and your upload speed to 5Mbps.

Good to know 

25Mbps download speeds are good for small households with 1-3 people using multiple connected devices. Meaning you can:

  • Work and study online while others browse.
  • Stream videos in Standard Definition (480p).

Your plan does not include a phone line. You will not be able to make or receive calls, or support a lift or medical or security alarm which relies on a phone line to operate.

5G Home Internet services are limited by the amount of capacity available to service your area and the number of people in it. If the maximum capacity for 5G Home Internet in your area has been reached, then you won’t get the best possible experience. If this is the case, we won’t be able to complete your 5G Home Internet order.

If you want fast, reliable internet, now go to our nbn plans and find the best option for you.

Although 5G is in your area and accessible with your mobile, we can only offer 5G Home Internet when there is sufficient capacity to provide the best speeds designed for our 5G Home Internet plan and give you the best experience possible.

If you want fast, reliable internet, now go to our nbn plans and find the best option for you.

We don’t recommend running the 5G Home Internet and your existing home internet service at the same time, as the two Wi-Fi networks can interfere with each other and cause device connection issues. We recommend you unplug your old modem completely while you set up your new Telstra 5G Internet Modem 2.

Once you are happy with your 5G Home Internet then we recommend you cancel your old internet service to avoid paying for two services at the same time. You can try your first month for $1 so you can decide whether 5G Home Internet is right for you. Then $85/mth. If you leave within 24 months, return your modem to avoid a non-return fee.

No, your Telstra 5G Internet Modem 2 is geo-locked to your home’s location, which means you can only use the 5G Home Internet service at that address.

If you are moving to a new address, you'll need to cancel your existing 5G Home Internet service and order a new one.

5G Home Internet Plan

Service availability: Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.

Voice services: This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.

Speed: Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.

Data allowance: Once you exceed your included data allowance, your download speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.

Cancellation: If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you may be charged a $400 non-return fee.

Questions about 5G Home Internet?

Get in touch and we’ll help you as soon as we can.

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Support

More information about 5G Home Internet can be found in our Support section.

Send us a message

Questions about 5G Home Internet? Get in touch and we'll help you as soon as we can.

Contact us

We're here to answer your questions.