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nbn® technology upgrade
Up to $24/mth off nbn® plans for 6 months
On selected nbn Home Internet plans. Faster nbn plans are here!
Faster nbn plans require FTTP or HFC tech types. Offer for new services, ends 17 November. T&Cs apply.
Upgrade your tech to enjoy nbn’s fast new plans
With a free upgrade to Fibre to the Premises (FTTP), you’ll be able to access nbn’s higher speed plans.
Ultra amazing streaming
Stream in Ultra High Definition on more devices at once.
Faster downloads, lower latency
Enjoy faster downloads and uploads, and smoother gameplay.
Work from home easier
Work from home with super smooth video calling.
Be future-ready
Future-proof your home with nbn fast fibre.
Upgrade to fast fibre in 3 easy steps
Take up one of our eligible high-speed plans and nbn will install your FTTP tech upgrade for free.
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Check your eligibility
Enter your address to confirm if you can get a free fibre upgrade.
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Choose your high-speed plan
You’ll need to choose an eligible high-speed plan with your fibre upgrade.
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Complete your order
Your upgrade and new plan will be connected in 2-4 weeks.
Check if your address is eligible
We’ve found an existing order at the address
Looks like there’s already an order in progress
The in-progress order might be with us or with another provider. You’ll need to cancel it or wait for it to be completed before placing a new order.
We found multiple addresses. Please select yours from the list below.
Great! You can get connected to nbn®
Available
You can connect to the nbn® network via Hybrid Fibre Coaxial technology.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected to nbn®
Available
You can connect to the nbn® network via Fibre to the Premises technology.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected to nbn®
Available
You can connect to the nbn® network via Fibre to the Building technology.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
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Download speed0000 - 0000 Mbps
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Upload speed0000 - 0000 Mbps
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Unleash your internet potential
Great! You can get connected to nbn®
Available
You can connect to the nbn® network via Fibre to the Node technology.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
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Download speed0000 - 0000 Mbps
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Upload speed0000 - 0000 Mbps
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Unleash your internet potential
Great! You can get connected to nbn®
Available
You can connect to the nbn® network via Fibre to the Curb technology.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
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Download speed0000 - 0000 Mbps
-
Upload speed0000 - 0000 Mbps
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Unleash your internet potential
Great! You can get connected to nbn®
Available
You can connect to the nbn® network via Fixed Wireless technology.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great!
Available
You can connect to the Opticomm access network.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great!
Available
You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great!
Available
You can connect to 5G Wireless Internet.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Woo-hoo! Your address is nbn-ready.
Available
Make the switch now to secure, fast nbn® with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great!
Available
You can connect to the Opticomm access network.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Our nbn, 5G, ADSL and cable plans are currently unavailable in your area.
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Choose a plan
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Basic nbn®
Free fibre upgrade availableFree fibre upgrade requiredFree fibre upgrade availableFree fibre upgrade required$93 /mth
Plan price may change.nbn®25Typical speeds 7-11pm-
25 MbpsDownload
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4 MbpsUpload
Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Maximum speeds at your address on this plan:
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MbpsDownload
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MbpsUpload
This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Great for:
Watching shows on 1-2 devices, browsing the internet, and checking emails. -
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Essential nbn® $14/mth off for 6 mths
Free fibre upgrade availableFree fibre upgrade requiredFree fibre upgrade availableFree fibre upgrade required$95 /mth
For 6 months, then $109/mth.
For new services. Ends 17 November.Plan price may change.nbn®50Typical speeds 7-11pm-
50 MbpsDownload
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17 MbpsUpload
Typical speeds not available to most FTTN connections.
Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTP/B/C, HFC and most FTTN connections.We're unable to estimate the maximum speeds at your address until you're on your new plan.
Typical speeds not available to most FTTC connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Maximum speeds at your address on this plan:
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MbpsDownload
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MbpsUpload
This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.This plan’s maximum download speed is supported at your address.Typical speeds not available to most FTTN customers.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.Typical speeds not available to most FTTN customers.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.Typical speeds not available to most FTTN customers.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.Typical speeds not available to most FTTN customers.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.Great for:
Making a video call while others game or stream shows in HD on up to 2 devices. -
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$95 /mth
For 6 months, then $113/mth.
For new services. Ends 17 November.Plan price may change.Great for:
HD streaming and gaming on multiple devices, while others work, study and make video calls. -
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$95 /mth
For 6 months, then $113/mth.
For new services. Ends 17 November.Plan price may change.Great for:
4K streaming on multiple devices while others work, study, game and make video calls at the same time.-
Free nbn fibre upgrade
Fibre upgrade required for Premium plan. Free upgrade for standard installation only.
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Free nbn fibre upgrade available
Free upgrade for standard installation only.
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Ultimate nbn® $24/mth off for 6 mths
Free fibre upgrade availableFree fibre upgrade requiredFree fibre upgrade availableFree fibre upgrade required$105 /mth
For 6 months, then $129/mth.
For new services. Ends 17 November.Plan price may change.nbn®750Typical speeds 7-11pm-
750 MbpsDownload
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40 MbpsUpload
Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. Plan avail to HFC and FTTP connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Maximum speeds at your address on this plan:
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MbpsDownload
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MbpsUpload
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.Great for:
4K streaming on multiple devices, seriously responsive gaming, ultrasmooth video calling and downloading and uploading large files.-
Free nbn fibre upgrade
Fibre upgrade required for Ultimate plan. Free upgrade for standard installation only.
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Free nbn fibre upgrade available
Free upgrade for standard installation only.
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Ultrafast nbn® $24/mth off for 6 mths
Free fibre upgrade availableFree fibre upgrade requiredFree fibre upgrade availableFree fibre upgrade required$115 /mth
For 6 months, then $139/mth.
For new services. Ends 17 November.Plan price may change.nbn®1000Typical speeds 7-11pm-
815 MbpsDownload
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80 MbpsUpload
We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. Plan avail to HFC and FTTP connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Maximum speeds at your address on this plan:
-
MbpsDownload
-
MbpsUpload
We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Great for:
Livestreaming games, watching a show in 8K while others stream in 4K, downloading and uploading large files on multiple devices.-
Free nbn fibre upgrade
Fibre upgrade required for Ultrafast plan. Free upgrade for standard installation only.
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Free nbn fibre upgrade available
Free upgrade for standard installation only.
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You'll need a free nbn® fibre upgrade to get [[planname]]
Free upgrade for standard installation only. Additional charges may apply if you require equipment to be installed in a specific location.
Do you have a Telstra nbn service at [[serviceaddress]]?
You'll be asked to create a Telstra account if you don't already have one.
Use the My Telstra app to complete your order with fibre upgrade.
- Open My Telstra on your smart phone.
- Tap 'Internet and phone' and then 'View or manage your plan'.
- Next tap 'Change your plan' and choose an eligible high-speed plan.
- Follow the prompts to complete your order including the fibre upgrade.
If you're on desktop
Use your smart phone to scan the QR code. If you have My Telstra you'll go directly to Step 3 once signed-in. If you don't have the app, you'll be prompted to download it.
Great! You've chosen [[planname]] with a free nbn® fibre upgrade.
At checkout you'll be asked to create a Telstra account if you don't already have one.
Use the My Telstra app to complete your order with fibre upgrade.
- Open My Telstra on your smart phone.
- Tap 'Internet and phone' and then 'View or manage your plan'.
- Next tap 'Change your plan' and choose an eligible high-speed plan.
- Follow the prompts to complete your order including the fibre upgrade.
If you're on desktop
Use your smart phone to scan the QR code. If you have My Telstra you'll go directly to Step 3 once signed-in. If you don't have the app, you'll be prompted to download it.
Press Escape to close this dialog.
Frequently asked questions
They’re faster internet speed tiers which nbn co has made available through providers like Telstra. If you're an eligible customer on Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC) nbn or an Opticomm connection—and you have Telstra’s Premium, Ultimate or Ultrafast Home Internet plan—you can access these upgraded nbn speeds.
The new high speed tiers come with faster download and upload speeds than current nbn plans. They can help give you a better internet experience, especially if your household has multiple connected devices that might be streaming in 4K, gaming and making video calls all at once.
The speed upgrade will be applied automatically to eligible services at no extra cost.
The speeds are:
Telstra Upfront Premium |
Telstra Upfront Ultimate |
Telstra Upfront Ultrafast |
|
|---|---|---|---|
New Speed Tier For FTTP and HFC nbn connections |
500 Mbps download / 50 Mbps upload | 750 Mbps download /50 Mbps upload | 1000 Mbps download / 100 Mbps upload |
New Typical Busy Period Speeds (7pm-11pm) For FTTP and HFC nbn connections |
500 Mbps download / 40 Mbps upload | 750 Mbps download / 40 Mbps upload | 815 Mbps download / 80 Mbps* upload |
* We’re still calculating typical busy period upload speeds (7pm - 11pm) on this plan - the information here is an estimate only. Speeds experienced may be lower and may vary due to factors including your modem and cabling, in-home setup and wiring.
To get the new speeds, you need to have the Telstra Premium, Ultimate or Ultrafast Home Internet Plan and be connected to Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) technology.
If you're not on Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC), you'll need to upgrade your nbn connection to access the new speeds and make sure you're on an eligible plan.
No, the current plan prices have not changed with the nbn speed upgrade - only the speeds they come with has changed.
nbn® will need up to 2-4 weeks to prepare your fibre (FTTP) upgrade for installation.
During this time, we will set you up on a plan that's compatible with your existing nbn tech when we take your order.
Once the fibre upgrade process is complete, we'll move you over to your selected high-speed plan. We won't disconnect your existing FTTN or FTTC connection until your new FTTP is connected. And you won’t pay for the high speed-plan until we move you over.
Note: Once you’ve chosen to upgrade to FTTP, you can’t go back to your old connection.
An nbn® approved installer may need to visit to assess the outside of your premises and identify any obstacles for your upcoming installation appointment. You do not need to be home at this time.
Once external checks are complete, Telstra will call you to book an installation date.
On the day of the installation, the process will take 3-4 hours. You or someone over 18 needs to be home.
Once installation is done, you simply unplug your modem from the old connection and plug it into the new FTTP connection. It will take a few moments to sync up. And you’re done.
If you're renting, make sure that you have the landlord or property manager's permission before the visit. The technician may need to do work that will need approval - such as drilling into the property walls.
The works include:
- Installation of the nbn fibre lead-in with nbn utility box and drop cable
- Installation of nbn utility box to the property’s external wall and internal nbn connection box and power supply.
Yes, once your new fibre service is up and running, you'll need to unplug your modem from its existing connection and connect it to your new fibre connection box. You can follow the FTTP instructions (PDF, 535KB).
To avoid downtime, nbn® will leave your existing connection active while will they install your new (FTTP) connection, and ensure it’s up and running before they switch you over.
When you unplug your modem from the old connection and plug it into the new FTTP connection, it may take a few minutes to sync up. (You may need to move your modem)
During the upgrade, there may be a temporary interruption to your service. This could be anywhere from 15-30 minutes depending on the required activities and the current nbn technology at your premises.
Our smart modems have a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes.
4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.
nbn® has set eligibility criteria for the upgrade program, including which plan you need to be on to receive the free FTTP tech upgrade.
You will need to choose the Premium plan or above to be eligible for a free tech upgrade.
If NBN determines you have an Under Performing Line, the minimum plan requirement does not apply.
Self install your modem for $0
We’ll send you a new modem if you need it, with easy instructions to install it yourself.
Professional install
You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $299.
Additional costs apply for non-standard installations if you have complex cabling requirements.
New Development Charge
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you , and we will let you know at the time of confirming your order and you will have the option to cancel.
Additional costs may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn tier figures and 'typical busy period speeds' are not measures of customers' actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra.
Plan prices
Your plan and add-ons may change (including price and inclusions). If you don't like a change, you can change your plan or cancel your plan add-ons. If you cancel, just pay out your accessories and services in full.
High Speed Plans
We’re still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. Plan avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds read nbn key facts sheet (PDF, 81KB)
Service Availability
Services not available to all areas or premises.
Telstra Smart Modem 4
Telstra Smart Modem 4: Mobile backup is available with eligible plans only and to premises in mobile coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads, except on Telstra Upfront Business Internet plans. Actual speeds may be lower due to local conditions and content accessed.”
Installation
Standard installation includes self-installation of your modem, eligibility criteria apply. Extra charges apply for professional or non-standard installation of equipment and for premises in new developments.
Medical security alarms, lift phones and fire indicator panels
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.
Brand notice
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
nbn® New Development Charge
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Additional charges may apply if you require equipment to be installed in a specific location.
Promo codes
To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.
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