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With a free upgrade to Fibre to the Premises (FTTP), you’ll be able to access nbn’s higher speed plans.
Stream in Ultra High Definition on more devices at once.
Enjoy faster downloads and uploads, and smoother gameplay.
Work from home with super smooth video calling.
Future-proof your home with nbn fast fibre.
Take up one of our eligible high-speed plans and nbn will install your FTTP tech upgrade for free.
Enter your address to confirm if you can get a free fibre upgrade.
You’ll need to choose an eligible high-speed plan with your fibre upgrade.
Your upgrade and new plan will be connected in 2-4 weeks.
Find out what internet plans are available to you.
We found multiple addresses. Please select yours from the list below.
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What type of plan do you need?
$85 /mth
Get 100,000 Telstra Plus bonus points
When you take up this plan by 29 Dec. For new services. Eligibility criteria, T&Cs apply.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
$95 /mth
Get 100,000 Telstra Plus bonus points
When you take up this plan by 29 Dec. For new services. Eligibility criteria, T&Cs apply.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
$93 /mth
Get 100,000 Telstra Plus bonus points
When you take up this plan by 29 Dec. For new services. Eligibility criteria, T&Cs apply.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
$109 /mth
Get 100,000 Telstra Plus bonus points
When you take up this plan by 29 Dec. For new services. Eligibility criteria, T&Cs apply.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
$119 /mth
Get 100,000 Telstra Plus bonus points
When you take up this plan by 29 Dec. For new services. Eligibility criteria, T&Cs apply.
Fibre upgrade required for Ultimate plan. Free upgrade for standard installation only.
Free upgrade for standard installation only.
$129 /mth
Get 100,000 Telstra Plus bonus points
When you take up this plan by 29 Dec. For new services. Eligibility criteria, T&Cs apply.
Fibre upgrade required for Ultrafast plan. Free upgrade for standard installation only.
Free upgrade for standard installation only.
$129 /mth
Get 100,000 Telstra Plus bonus points
When you take up this plan by 29 Dec. For new services. Eligibility criteria, T&Cs apply.
Fibre upgrade required for Ultimate plan. Free upgrade for standard installation only.
Free upgrade for standard installation only.
$139 /mth
Get 100,000 Telstra Plus bonus points
When you take up this plan by 29 Dec. For new services. Eligibility criteria, T&Cs apply.
Fibre upgrade required for Ultrafast plan. Free upgrade for standard installation only.
Free upgrade for standard installation only.
You can buy a Telstra Smart Modem 4 or you can choose to bring your own compatible modem. Learn more about BYO modem compatibility.
If you're using your own modem, we will not know if it supports the full speed of your selected plan. Please check your modem’s specs to confirm compatibility. You should be able to find this on your modem’s label, instruction manual or the modem manufacturer’s website.
You will also need a Cat5e or higher ethernet cable to achieve your plan speed (the cable type is printed in small text along the cable itself).
If you're using your own modem, we will not know if it supports the full speed of your selected plan. Please check your modem’s specs to confirm compatibility. You should be able to find this on your modem’s label, instruction manual or the modem manufacturer’s website.
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They’re faster internet speed tiers which nbn co has made available through providers like Telstra. If you're an eligible customer on Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC) nbn or an Opticomm connection—and you have Telstra’s Premium, Ultimate or Ultrafast Home Internet plan—you can access these upgraded nbn speeds.
The new high speed tiers come with faster download and upload speeds than current nbn plans. They can help give you a better internet experience, especially if your household has multiple connected devices that might be streaming in 4K, gaming and making video calls all at once.
The speed upgrade will be applied automatically to eligible services at no extra cost.
Telstra Upfront Premium |
Telstra Upfront Ultimate |
Telstra Upfront Ultrafast |
|
|---|---|---|---|
New Speed Tier For FTTP and HFC nbn connections |
500 Mbps download / 50 Mbps upload | 750 Mbps download /50 Mbps upload | 1000 Mbps download / 100 Mbps upload |
New Typical Busy Period Speeds (7pm-11pm) For FTTP and HFC nbn connections |
450 Mbps* download / 40 Mbps upload | 675 Mbps* download / 40 Mbps upload | 815 Mbps download / 80 Mbps* upload |
*We currently lack sufficient data to determine the typical busy period speeds for this plan 7pm-11pm - the information here is an estimate only. We will update the speeds once sufficient data is available. Actual speeds experienced may be lower and may vary due to factors including modem and cabling and in-home set up and wiring.
To get the new speeds, you need to have the Telstra Premium, Ultimate or Ultrafast Home Internet Plan and be connected to Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) technology.
If you're not on Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC), you'll need to upgrade your nbn connection to access the new speeds and make sure you're on an eligible plan. Learn how on our nbn® tech upgrade page.
No, the current plan prices have not changed with the nbn speed upgrade - only the speeds they come with has changed.
When you bring your own modem
If you bring your own modem and no technician appointment is needed, you could be online in as little as 24 hours.
When you use our Telstra Smart Modem
We’ll usually get you connected in 3-6 days after processing your order.
If you’re using a Telstra Smart Modem, expect it to arrive in:
A technician may visit for a fibre upgrade or new connections, which may come with charges and longer connection times.
If you're renting, make sure that you have the landlord or property manager's permission before the visit. The technician may need to do work that will need approval - such as drilling into the property walls.
The works include:
Yes, once your new fibre service is up and running, you'll need to unplug your Telstra or non-Telstra modem from its existing connection and connect it to your new fibre connection box. You can follow the FTTP instructions (PDF, 535KB).
To avoid downtime, nbn® will leave your existing connection active while will they install your new (FTTP) connection, and ensure it’s up and running before they switch you over.
When you unplug your modem from the old connection and plug it into the new FTTP connection, it may take a few minutes to sync up. (You may need to move your modem)
During the upgrade, there may be a temporary interruption to your service. This could be anywhere from 15-30 minutes depending on the required activities and the current nbn technology at your premises.
Our smart modems have a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes.
4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.
nbn® has set eligibility criteria for the upgrade program, including which plan you need to be on to receive the free FTTP tech upgrade.
You will need to choose the Premium plan or above to be eligible for a free tech upgrade.
If NBN determines you have an Under Performing Line, the minimum plan requirement does not apply.
If you choose a Telstra nbn plan ‘with modem and phone line’, a Telstra Smart Wi-Fi Modem is included for use. You can set it up yourself - no tech skills required.
You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $230.
Additional costs apply for non-standard installations if you have complex cabling requirements. If you have purchased an Internet Only plan without a Telstra Smart Modem, Telstra may not be able to assist with third-party modem installation.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you , and we will let you know at the time of confirming your order and you will have the option to cancel.
Additional costs may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Our Internet Only plans give you just what you need to get online: a reliable internet connection and the flexibility to bring your own modem or choose one from us.
If your home needs more, our plans with a reliable internet connection, Telstra Smart Modem included for use and phone line offer more features. Including extras, like SmartFix that scans for internet connection issues and can solve them automatically and mobile network backup, which can help you stay connected even if something goes wrong.
Mobile coverage required. Speeds capped at 25/5 Mbps. Actual speeds may be lower.
You can change plans within the same plan type once a month or cancel anytime. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee
If you would like to move between an Internet Only nbn plan and an nbn plan with Telstra Smart Modem included for use, call 13 22 00.
Yes, you can still get the nbn’s free upgrade to fast fibre if you choose an eligible Internet Only plan. Eligible plans means Premium, Ultimate or Ultrafast plans.
It doesn’t matter if the eligible plan is Internet with modem and phone line, or Internet Only: you can still get the fibre upgrade. But if you choose to bring your own modem, you will need to check the specifications of your modem to make sure it can access the high speeds. Your first step is to explore eligible plans.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
We’re still calculating typical busy period upload speeds 7pm-11pm on Ultrafast - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. Plan avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.
Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Bonus points will be applied to your account within 14 days. Not compatible with other offers.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn® tier figures represent wholesale maximum network speeds during off-peak periods. The nbn® tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn® tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
We’re still calculating typical busy period upload speeds 7pm-11pm on Ultrafast - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. Plan avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
Mobile backup is available with eligible plans only and to premises in mobile coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Mobile backup is available to premises in mobile coverage areas. Check coverage at telstra.com/coverage. In the event of a fault on the nbn, our Smart Modem can switch your service to our mobile network automatically. We’ll switch your service back to the nbn when the fault is resolved.
The mobile network backup service is uncapped and unshaped when there’s a fault. This means there is no limit on data allowance or speed, and it's included in the plan, so you don't have to worry about additional charges. Mobile coverage required. Only available with eligible plans.
Modem included for use with new nbn with voice services. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee. Backup available with eligible plans. Mobile coverage required.
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Bonus points will be applied to your account within 14 days. Not compatible with other offers.
Find answers to your frequently asked questions.
If you need to talk, we’re here. Get in touch and ask us anything at all.