Why choose us for 5G Home Internet

Very fast speeds

Get amazing 378Mbps average download speeds.

Typical evening download speed range 50-600Mbps. Average & typical speeds measured at the modem. Speeds over Wi-Fi may be slower. Select areas & eligible customers only.

Easy set-up

No wires and no tech appointments. Connect straight out of the box - just plug in the 5G modem and you're online.

No lock-in contract

If you’re not happy with your 5G Home Internet service you can cancel with no obligation. Just return the modem to us in good working order through our no cost eParcel service.

First month on us

Pay $0 upfront and experience the ridiculously fast speed of 5G internet on us for a month. 

Then $85/mth. Cancel anytime.

1. Check your address

Check if Telstra 5G Home Internet is available to you.

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Your address is eligible for 5G Home Internet.

We’ll perform additional checks when you place your order, to confirm your area has enough 5G capacity for the best possible experience. We’ll let you know if there’s too many subscribers in your area to complete your order.
Your address
5G Home Internet is not available at your address
Why is this? Well, because either Telstra 5G Home Internet is not yet in your area, or it is in your area but there’s not enough capacity for your address to get the best 5G Home Internet experience.

If you want fast, reliable internet now, check out our nbn plans or mobile broadband options.
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2. Select the 5G Home Internet plan

First month on us, Telstra 5G Home Internet , 1TB DATA , Available , Unavailable , Unavailable , Unavailable

$0 for first month , month-to-month , Then $85 per month

If you leave within 24 months, return your modem within 21 days to avoid a non-return fee. Select areas and eligible customers only.

Plan speeds

5G plan speed
Typical speed ranges

Download: 50Mbps - 600Mbps
Upload: 10Mbps - 90Mbps

5G Home Internet average speeds
  • 378Mbps
    Download
  • 46Mbps
    Upload
Average and typical speeds are into-the-home speeds measured at the modem. Speeds over Wi-Fi may be slower.
  • -
    Download
  • -
    Upload

No lock-in contract

What happens once I’ve ordered?

Once we receive your order, we’ll perform additional checks to confirm there’s enough 5G capacity in your area. Why? If the maximum number of 5G Home services for your area has been reached, you won’t get the best possible experience. If this is the case, we won’t be able to complete your order. We’ll send you an SMS to keep you updated.

If your area has enough capacity for a great experience, we’ll send you a Telstra 5G Home Modem by courier. Look out for an email with tracking details. To learn more about 5G area capacity or to get help setting up, visit our 5G Home support page.

To view the status of your order, visit the online order tracker.

Allow 3-4hrs for your order to appear in the tracker.

5G Home Modem included in your plan

Telstra 5G Home Modem

Just plug in and go... fast!

There are no tech appointments or cables to lay with Telstra 5G Home Internet. The 5G Home Modem is all you need.

Set-up is super easy. You just plug in the 5G modem, place it where you get the strongest 5G signal and boom - you're enjoying lightning fast downloads of your favourite shows. 

Can’t get 5G Home Internet yet? Don’t fret

If 5G Home Internet isn’t available at your address and you want fast, reliable internet now, check out our nbn plans or mobile broadband options.

NBN PLANS

Australia’s most popular nbn provider.

We're trusted by more Australian homes to deliver a fast and reliable broadband connection.

MOBILE BROADBAND

Wi-Fi you can take with you.

Enjoy the freedom of a portable internet connection you can use at home or on the go. 4G or 5G network coverage required.

More reasons to choose Telstra 5G Home Internet

Get 3 months BINGE on us

When you sign up and are new to BINGE, get 3 months of BINGE standard on us. 

Must sign up via Telstra. Roll onto BINGE Standard fees (currently $14/mth) after offer ends unless you change/cancel.

Try before you buy

Try 5G Home Internet on us for a month to make sure you love it. Once you’re happy, you can cancel your old internet service.

1TB of data

Enjoy a whopping 1 terabyte of data per month to stream, game and work at the speed of 5G. 

If you exceed your data allowance, your speeds will be capped at 25Mbps.

Be rewarded with Telstra Plus

Join Telstra Plus to earn points for great rewards and must-have devices.

What internet is right for you?

Every household is different. Compare your internet options to see which is right for you.

nbn internet

A fast, reliable connection that's suited for busy family homes and serious gamers. 
  • Unlimited data plans
  • Select speeds to match home needs 
  • Telstra Smart Modem
  • nbn install appointment may be required
  • Includes home phone service

5G Home Internet

A lightning-fast 5G connection to your home, great for renters with easy install.
  • 1TB data per month
  • 5G-fast download speeds
  • Telstra 5G Home Modem 
  • Easy set up, plug in and you're online
  • Does not include home phone service

Select areas and eligible customers only.

5G Mobile Broadband

A portable internet connection to use at home, on the bus, wherever there's 5G coverage.
  • Up to 400GB data per month
  • 5G-fast speeds on the go in select areas
  • Portable 5G Wi-Fi device
  • No installation, connects to devices
  • Does not include home phone service

Frequently Asked Questions

Existing Telstra Internet customers

We’re Australia’s largest carbon neutral organisation

How we’re minimising our environmental impact

We’re reaching for our climate goals with Telstra being recognised as Australia’s largest certified carbon neutral organisation since July 2020 under the Climate Active scheme. We also have a growing ambition to reduce our environmental impact with:  

100% renewable energy generation

By 2025, we aim to enable 100% renewable energy generation equivalent to our consumption. We’ve invested in three solar and wind farms which will create enough energy to power 125,000 households.

  

50% reduction of emissions

By 2030, we aim to achieve a minimum 50% reduction of absolute emissions. We’ve also set a target to reduce emissions from our customers with more energy-efficient products such as modems.  

Recycling program

Our program recycles nearly 5,000 tonnes of e-waste per year. And we’re committed to all recycled material packaging by 2022.  

You can find more information on our climate and sustainability hub and in the 2021 sustainability report

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