5G Home Internet
Super-fast, super simple. 5G Home Internet.
Why choose 5G Home Internet?
Telstra 5G Internet Modem 2 included for use
- Plug and play set up
- Super fast Wi-Fi 6 technology
- Compatible with Telstra Wi-Fi Booster gen 3
- Optimise device speed with easy Modem placement guide
- Now made from 95% recycled plastic
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5G Home Internet with no lock-in plan
It’s simple to switch to 5G Home Internet.
$1 for the first month, 5G Internet , 1000GB DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
month-to-month
$1 for first month
If you cancel within 24 months, return your modem within 21 days or pay a $400 non-return fee.
Plan speeds
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336Mbps
Download
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44Mbps
Upload
Typical speed ranges
Download: 50 - 600Mbps
Upload: 10 - 90Mbps
Typical speed ranges
Download: 50 - 600Mbps
Upload: 10 - 90Mbps
Typical speed ranges
Download: 50 - 600Mbps
Upload: 10 - 90Mbps
-
Mbps
Download
-
Mbps
Upload
Typical speed ranges
Download: 50 - 600Mbps
Upload: 10 - 90Mbps
Entertainment deals
Exclusive deals on BINGE and Spotify Premium. Explore deals
For new home internet services.
Plan inclusions
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Free express modem delivery
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No lock-in contract
Free express delivery
Telstra 5G Internet Modem 2
We’ll deliver your new modem fast and free to your address.
2-3 days metro. Regional up to 7 days.
Add all the entertainment you love
Enjoy exclusive access to great entertainment offers with your huge 1000GB of data. Add as many as you like.
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BINGE
2 months special offerStream all the best BINGE-worthy shows, with more added all the time. Includes HBO Classics.
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FLASH
3 months special offerStream 25+ news channels together in one place, including CNN, Sky News, BBC, Al Jazeera and more
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Spotify Premium
4 months special offerListen to the music you love ad-free. With unlimited skips, amazing quality sound and more.
More reasons to choose Telstra 5G Home Internet
Cyber security that never sleeps
We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.
Call our local team
Get the help you need from a range of customer support centres, including calling our local team.
Be rewarded with Telstra Plus
Join Telstra Plus to earn points for great rewards and must-have devices.
nbn Plans - Alternative to 5G
Frequently Asked Questions
Telstra 5G Home Internet can deliver 336Mbps typical busy period download speeds (7-11pm), which is very fast. The typical download speed range is 50Mbps to 600Mbps, with 44Mbps typical busy period upload speed between 7-11pm (typical upload speed range 10Mbps to 90Mbps).
Our 5G Internet plan now includes a new Telstra 5G Internet Modem 2. The typical speed information displayed here is for accessing the 5G Internet plan using an older modem. We have included these speeds to help give you an idea of what our 5G Internet services have been capable of in the past. We’re still calculating typical speeds with the new modem. The speeds experienced may be slower over a Wi-Fi connection and can also be impacted by other factors.
If you download your games 5G Home Internet can be a great option. But if you’re an online gamer and serious about possible latency, where every millisecond matters, this may not be the plan for you.
Note: our 5G Home Internet plan includes 1000GB super-fast data per month. Most households use less than half that in a month.
You can also check your usage with the My Telstra app.
We'll let you know when you've hit 50, 85 and 100% of your super-fast data. If you go over your data allowance, you won’t be charged extra, but your download speed will be slowed to 25Mbps and your upload speed to 5Mbps.
Good to know
25Mbps download speeds are good for small households with 1-3 people using multiple connected devices. Meaning you can:
- Work and study online while others browse.
- Stream videos in Standard Definition (480p).
Your plan does not include a phone line. You will not be able to make or receive calls, or support a lift or medical or security alarm which relies on a phone line to operate.
5G Home Internet services are limited by the amount of capacity available to service your area and the number of people in it. If the maximum capacity for 5G Home Internet in your area has been reached, then you won’t get the best possible experience. If this is the case, we won’t be able to complete your 5G Home Internet order.
If you want fast, reliable internet, now go to our nbn plans and find the best option for you.
Although 5G is in your area and accessible with your mobile, we can only offer 5G Home Internet when there is sufficient capacity to provide the best speeds designed for our 5G Home Internet plan and give you the best experience possible.
If you want fast, reliable internet, now go to our nbn plans and find the best option for you.
We don’t recommend running the 5G Home Internet and your existing home internet service at the same time, as the two Wi-Fi networks can interfere with each other and cause device connection issues. We recommend you unplug your old modem completely while you set up your new Telstra 5G Internet Modem 2.
Once you are happy with your 5G Home Internet then we recommend you cancel your old internet service to avoid paying for two services at the same time. You can try your first month for $1 so you can decide whether 5G Home Internet is right for you. Then $85/mth. If you leave within 24 months, return your modem to avoid a non-return fee.
No, your Telstra 5G Internet Modem 2 is geo-locked to your home’s location, which means you can only use the 5G Home Internet service at that address.
If you are moving to a new address, you'll need to cancel your existing 5G Home Internet service and order a new one.
5G Home Internet Plan
Service availability: Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.
Voice services: This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.
Speed: Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.
Data allowance: Once you exceed your included data allowance, your download speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.
Cancellation: If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you may be charged a $400 non-return fee.
Questions about 5G Home Internet?
Get in touch and we’ll help you as soon as we can.
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Support
More information about 5G Home Internet can be found in our Support section.
Send us a message
Questions about 5G Home Internet? Get in touch and we'll help you as soon as we can.
Contact us
We're here to answer your questions.
