Telstra price changes
We’ve made some changes to our plan prices
Most of our postpaid mobile plan prices increased from 27 August 2024 and our Pre-Paid mobile plan prices increased from 22 October.
Providing customers access to Australia’s largest and most reliable mobile network is our priority. These price changes help us to keep investing in our mobile coverage and performance, as well as improving the reliability and security of services, while responding to increased usage on our network.
Investing in what matters
Australia’s best mobile network
Our mobile network covers 1 million square kilometres more than any other mobile network.
Helping to keep our services secure
We have 24/7 network monitoring to help protect against scams by blocking malicious calls and texts from reaching you. Secured by Telstra.
Support
Call us or visit your local store. Plus, the My Telstra makes it easier to manage your account with in-app messaging and in-store appointment booking.
Telstra price changes explained
We are increasing our mobile plan pricing
On 27 August 2024, we’ll be making changes to our mobile pricing.
What's changing:
- Our Mobile Plan Basic will increase by $3 per month to $65 per month. Uncapped 4G & 5G download speeds within data allowance for use in Australia from 27 Aug 2024.
- Our Mobile Plan Essential will increase by $3 per month to $75 per month.
- Our Mobile Plan Premium will increase by $4 per month to $99 per month.
- Our Mobile Bundle Plan (which is available on our Essential or Premium Upfront Mobile Plans) will increase by $2 per month to $52 per month.
- Our Data Plan Large will not be available for purchase from 27 August 2024. Existing customers may continue on this plan. From 3 December 2024, the price will increase from $90 to $110 per month.
Note: Plan prices may change again going forward
What stays the same:
- You'll continue to receive unlimited SMS, MMS and calls in Australia to standard Australian fixed and mobile numbers.
- You'll still have a no lock-in month-to-month contract and no excess data charges for use in Australia.
What's next?
Your plan will be updated automatically from 27 August 2024. You don't need to do anything.
You can check or change your mobile or data plan in My Telstra.
Tips to keep your costs down
Bundle for a great deal
Add up to 5 bundle plans on your Essential or Premium Upfront Mobile Plan so the whole household can share data and get connected for less.
Pay less with points
Telstra Plus members can redeem points on devices, accessories and more at the Rewards Store. Eligibility criteria apply to join.
Trade in old devices
Trade in an eligible mobile phone, tablet or wearable for credit on your Telstra Bill. Trade-in powered by Assurant.
Plan prices: Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid, and you'll need to pay out any remaining devices, accessories or services in full when you cancel.
Telstra 5G: Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G or 3G. Check coverage map.
Telstra will be switching off 3G on 31 August 2024. Before switch off, you can use handsets supporting 3G on 850MHz and 4G minimally on 700MHz and 1800MHz. See telstra.com/device for more information.After switch off you will still be able to access the Telstra Mobile Network provided your device is 4G voice enabled and 4G 700MHz compatible. Find out more: tel.st/goodbye3G
Plan speeds: Download speeds for your included data on the Basic Mobile plan are capped at 250Mbps on our 4G and 5G network (uncapped 4G & 5G download speeds within data allowance from 27 August 2024). Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.
Talk, text and data: Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.
Data usage: This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load). In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.
Trade-In: Telstra Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number or Upgrade & Protect. Devices on Telstra Mobile Lease plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment. Credit applied by second bill, or to a nominated credit/debit card within 30 days for Upfront Mobile plans. For more details, see Telstra Trade-In.
Telstra Plus: Must be 18+ with an active service. Points are earned on payment for services or pre-paid recharge (excl. refunds, credits & late payment fees) and on paid component of Points + Pay. Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Our Pre-Paid Mobile Plan prices have increased.
From 22 October 2024, our Pre-Paid plan prices increased.
Recharge options and some inclusions have also changed.
Pre-Paid Mobile
| Old recharge value | New recharge value | Expiry |
|---|---|---|
| 3GB for $12 | 3GB for $13 |
7 days
|
| 15GB for $35 | 15GB for $39 | 28 days
|
| 25GB for $45 | 25GB for $49 | 28 days
|
| 35GB for $55 | 35GB for $59 | 28 days |
| 70GB for $65 | 70GB for $69 | 28 days |
| 70GB for $160 | 70GB for $180 | 6 months |
| 165GB for $320 | 165GB for $350 | 12 months |
All for use in Australia. Included minutes all to standard Australian numbers only. Download speeds capped at 150Mbps on most recharges. Typical speeds will be slower and will vary due to various factors.
Pre-Paid Casual
| Old recharge value | New recharge value | Expiry |
|---|---|---|
| 200MB, 50 minutes of calls + 65 Text + MMS for $23 | 220MB, 55 minutes of calls + 70 Text + MMS for $25 | 60 days
|
| 350MB, 95 minutes of calls + 120 Text + MMS for $35 | 390MB, 110 minutes of calls + 140 Text + MMS for $39 | 6 months |
| 550MB, 160 minutes of calls + 185 Text + MMS for $55 | 590MB, 180 minutes of calls + 200 Text + MMS for $59 | 6 months |
| 700MB + 200 minutes of calls + 200 Text + MMS for $70 | 740MB + 220 minutes of calls + 220 Text + MMS for $74 | 12 months |
| 1GB + 300 minutes of calls + 300 Text + MMS for $100 | 1.2GB + 360 minutes of calls + 360 Text + MMS for $120 | 12 months |
All for use in Australia. Included minutes all to standard Australian numbers only. Download speeds capped at 150Mbps on most recharges. Typical speeds will be slower and will vary due to various factors.
Pre-Paid Mobile Broadband
| Old recharge value | New recharge value | Expiry |
|---|---|---|
| 15GB for $23 | 15GB for $25 | 14 days
|
| 25GB for $35 | 25GB for $39 | 28 days
|
| 45GB for $55 | 45GB for $59 | 28 days
|
| 300GB for $70 | 300GB for $74 | 28 days |
| 70GB for $160 | 70GB for $180 | 12 months |
| 220GB for $320 | 220GB for $350 | 12 months |
All for use in Australia. Included minutes all to standard Australian numbers only. Download speeds capped at 150Mbps on most recharges. Typical speeds will be slower and will vary due to various factors.
Tips to keep your costs down
Roll over your data
Recharge an eligible amount before expiry and rollover up to 200GB of your unused mobile data.
Pay less with points
Telstra Plus members can redeem points on devices, accessories and more at the Rewards Store.
Pre-Paid - Speed capping
Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 80% of Australians. Compatible device required. For 5G coverage information, check our coverage map.
Telstra Pre-Paid Mobile
Unlimited calls/texts exclude satellite and premium numbers (e.g. 19xx numbers), operator assisted calls (e.g. most 12xx numbers) and diverted calls. Roll over and access unused data when you recharge $13-$69 before expiry. Your unused data will expire if you don't recharge on eligible recharges before expiry. For use in Australia.
Telstra Pre-Paid Mobile Broadband
Recharge before expiry to rollover your unused data allowance to use in your next recharge. Available on $25-$74 recharges. Any unused data will then expire at the end of the next recharge period. The included data allowance is for use in Australia.
Home internet plans
From 1 July 2024, some of our home internet plan prices will change. Some prices will increase, and some will decrease.
What's changing:
- Our Basic internet plan will increase by $4 per month to $89 per month.
- Our Essential internet plan will increase by $5 per month to $105 per month.
- Our Ultimate internet plan will decrease by $5 per month to $130 per month.
- Our Ultrafast internet plan will decrease by $20 to $150 per month.
What stays the same:
- You’ll still get unlimited data and unlimited calls to standard Australian mobiles and landlines from your home internet service.
- Our Premium internet plan will remain the same at $110 per month
- Our other internet products like 5G, Satellite and Voice, will also remain the same.
- All our other plan features and special offers will stay the same.
Fair Use Policy applies.
What's next?
Your plan price will be updated automatically from 1 July 2024. You don’t have to do anything.
You can check and change your home internet plan in My Telstra.
Or you can visit our change plan page.
Tips to keep your costs down
Change plans
Telstra’s plans are flexible so if you find you don’t need the speed, you can change your plan.
Pay less with points
Redeem your points on devices, accessories and more at the Rewards Store.
Explore Belong
Our low cost brand partner Belong has value-packed internet plans that may suit your budget.*
Refer to * below
* However, we acknowledge that our Belong option may not be suitable for all customers, in particular those who rely on things like Telstra’s store network and local contact centres. Before customers make the switch, they should ensure that Belong provides the support that they need by checking their support and contact FAQs.
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