Telstra price changes
We're changing our plans and pricing.
From 1 November 2023, the prices of some of our services are changing. We’ve strived to set prices that are reflective of the value we provide to our customers. We’ve done that by rebalancing our internet and voice plans across the board, with some plans going up in price, and others, such as our highest speed unlimited plans and our voice only plan, going down in price.
There are a range of factors we have taken into account. Like most businesses, we’ve seen some of our costs increasing in recent times. We’ve also been challenged by low margins on our home internet plans in recent years due to our wholesale costs. And with nbn making wholesale pricing changes shortly, we’ve made the hard decision to change our prices now.
Investing in what matters
Cyber security that never sleeps
We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.
Extra support for our customers
These price changes mean our home phone plan customers with valid and eligible concession cards will pay even less for their plan.
Telstra price changes explained
Home internet plans
From 1 November 2023, some of our home internet plan prices will change. Some prices will increase, and some will decrease.
What's changing:
- Our Basic internet plan will increase by $5 per month to $85 per month.
- Our Essential internet plan will increase by $5 per month to $100 per month.
- Our Ultimate internet plan will decrease by $5 per month to $135 per month.
What stays the same:
- You’ll still get unlimited data and unlimited calls to standard Australian mobiles and landlines from your home internet service.
- All our other plan features and special offers will stay the same.
Fair Use Policy applies.
What's next?
Your plan price will be updated automatically from 1 November 2023. You don’t have to do anything.
You can check and change your home internet plan in My Telstra.
Or you can visit our change plan page.
Tips to keep your costs down
5G Internet may be available to you
You might be able to switch to our 5G home internet plan. Pay $1 for the first month and $85/mth after.
Change plans
Our plans are flexible so if you find you don’t need the speed, you can change your plan.
Pay less with points
Redeem your points on devices, accessories and more at the Rewards Store.
Explore Belong
Our low cost brand partner Belong has value-packed internet plans that may suit your budget.
Home phone plan
From 1 November 2023, we’re reducing the price of our voice only home phone plan.
What's changing:
- Our Ultimate Voice home phone plan will decrease by $5 per month to $50 per month.
What stays the same:
- You’ll still get unlimited calls to standard Australian landlines and mobiles.
- If you’re on a Pensioner concession, you’ll still get the concession discount on your plan.
What's next?
Your plan price will be updated automatically from 1 November 2023. You don’t have to do anything.
You can check or cancel your home phone plan in My Telstra.
Business internet plans
From 1 November 2023, some of our business internet prices will change. Some prices will increase and some will decrease.
What's changing:
- Our Business Internet Essential plan will increase by $5 per month to $115 per month.
- Our Business Premium Speed Add-on will decrease by $5 per month to $25 per month.
What stays the same:
- You’ll continue to receive unlimited data and unlimited calls to standard Australian landlines and mobiles from your business internet service.
- All our plan features and special offers will remain the same.
Fair Use Policy applies.
What's next?
Your plan will be updated automatically from 1 November 2023.
You can change your business internet plan once a month to suit your needs.
If you want to cancel your Business Internet Essential Plan, message us.
Tips to keep your cost down
5G Business Internet may be available in your area
You might be able to switch to our 5G business internet plan. Pay $1 for the first month and $85/mth after.
Pay less with points
Telstra Plus members can redeem points on devices, accessories and more at the Rewards Store.
Change your plan
You can change your business internet plan once a month to suit your needs.
Business voice plan
From 1 November 2023, we’re reducing the price of our Ultimate Business Voice plan.
What's changing:
- Our Ultimate Business Voice plan will decrease by $5 per month to $50 per month.
What stays the same:
- You’ll continue to receive unlimited calls to standard Australian landlines and mobiles from your business internet service.
What's next
Your plan will be updated automatically from 1 November 2023.
You don’t have to do anything.
If you’d like to cancel your Ultimate Business Voice plan, message us.
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