nbn™ network rollout map

It depends on your address. nbn co decides on the best possible connection type - whether that's nbn FTTP, HFC or one of the other types - based on your street address.

If the nbn is available in your area, you can find out which technology type you will be connected to by using our nbn address checker.

Once you know your connection type, you can choose your nbn plan.

In most cases, nbn co installs the nbn network at your home at no cost. For new homes that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay.

If you take up a Telstra nbn plan online, we waive the $99 connection fee.

You can install your Telstra Smart Modem yourself for $0. Or you can get a Telstra technician to connect your modem and devices for a one-off fee of $240. 

Your devices won't be able to access your nbn connection, and any home phone lines you have will not work. Devices with mobile network access should still be able to connect to the internet over 4G where it's available.

Depending on the nbn technology you have available, Telstra offers solutions which can allow you to keep using your home phone for a limited time in the event of a power outage.
Learn more about phones lines on the nbn network.

Yes. Services provided over the nbn network will be replacing both phone as well as internet services. There are exceptions if you are located within a nbn Fixed wireless or nbn Satellite area.

Not every property can be connected at the same time. There can be factors that delay the roll out for certain premises such as cabling access and external infrastructure work required.

The existing copper network that your fixed broadband plan exists on is being retired, which means you’ll need to switch over to an nbn plan. If you choose not to move over to the nbn, your phone and internet services will be disconnected as mandated by the Australian Government and nbn.

The good news is, Telstra aims to move our customers across to similar bundles and phone plans on the nbn that are of comparable price.