Understanding the nbn network.
How is nbn different to ADSL and Cable?
Do I have to move to the nbn?
Most Australians will need to switch to the nbn network because it replaces your existing phone and cable networks. Once the nbn arrives in your area, you'll have 18 months to move. Read our moving to nbn article
What happens to my home phone on the nbn?
The nbn doesn't support copper phone lines. But don't worry! Telstra nbn plans come with an internet-based home phone line included. You can even use the same number.
How to get nbn-ready.
Time to make the switch? It's as simple as checking your address and picking a plan.
Check your address
Find out if the nbn is available to you by using the checker below. To find out when it's coming, use the nbn rollout map.
Choose an nbn plan
Explore our range of flexible month-to-month nbn plans and find the one that's right for you.
Get ready to install
We'll set up any technician appointments you need. For more info on the install process, visit our how to connect page.
Check what's available at your address
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You can connect to the nbn® network via Hybrid Fibre Coaxial technology.
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You can connect to the nbn® network via Fibre to the Premises technology.
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You can connect to the nbn® network via Fibre to the Building technology.
Actual FTTB speeds will be confirmed once you’re connected.
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You can connect to the nbn® network via Fibre to the Node technology.
Actual FTTN speeds will be confirmed once you’re connected.
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You can connect to the nbn® network via Fibre to the Curb technology.
Actual FTTC speeds will be confirmed once you’re connected.
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You can connect to the nbn® network via Fixed Wireless technology.
Woo-hoo! Your address is nbn-ready.
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Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.
Great! You can get connected via Cable now
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Our cable plans are nbn-ready so you can switch easily when the nbn arrives.
Great! You can get connected via ADSL now
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Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
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You can connect to the Opticomm access network. Please call us on 13 22 00 to find out more and connect.
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You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.
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Types of nbn connections
nbn co uses 6 different types of technology to roll out the nbn. Your home will be connected by one of these:
Hybrid Fibre Coaxial (HFC)
- Optical Fibre leads to a node in your street or a nearby street;
- then coaxial cable goes from the node to your premises and to the nbn modem.
Fibre to the Node (FTTN)
- Optical Fibre leads to a node in your street or a nearby street;
- then copper wire goes from the node to your wall socket inside your premises.
Fibre to the Premises (FTTP)
- Optical Fibre leads directly to your premises and to the nbn connection box inside.
Fibre to the Building (FTTB)
- Optical Fibre leads to a node in your in your building's communications equipment room;
- then copper wire goes to your wall socket inside your premises.
Fibre to the Curb (FTTC)
- Optical Fibre leads to a node in the telecommunications pit or to the pole outside your premises;
- then copper wire goes to your wall socket inside your premises.
Fixed Wireless (FW)
- A fixed antenna on your roof receives a signal from your local nbn Wireless tower;
- then internal wiring goes to the nbn connection box inside your premises
Why choose us for nbn?
nbn satisfaction guarantee
If you’re not happy within 30 days and we can’t fix it, you can cancel and we’ll refund you.
Australia's best home Wi-Fi experience
Get more Wi-Fi speed, on more devices, in more corners of your home with the new Telstra Smart Modem 3
No $99 connection fee
Order your new Telstra nbn plan online and we'll waive the $99 connection fee.
Changing plans is easy
With no lock-in contract, you can change your plan up to once a month for no cost.
FAQs - the nbn network
It depends on your address. nbn co decides on the best possible connection type - whether that's nbn FTTP, HFC or one of the other types - based on your street address.
You can find out if the nbn is available in your area and which technology type you will get by using the nbn address checker.
You can also use our live nbn rollout map to see where the nbn network rollout is in relation to your street and suburb.
Once you know your connection type, you can choose your nbn plan.
Once the nbn arrives in your area, you'll have 18 months before your existing copper or cable connection is disconnected. If you don't do anything, your internet connection will stop working.
If you want to continue to use an internet service and a landline, you’ll need to connect to the nbn.
If you're already with Telstra, we aim to move our customers across to similar bundles and phone plans on the nbn that are of comparable price.
The nbn co installs the nbn network free of charge, and in most cases you won't incur a cost to transfer your existing internet and any home phone over to that nbn connection.
You will continue to pay a monthly charge for the new nbn plan that you transfer to.
nbn and Wi-Fi aren’t mutually exclusive!
nbn is the network of cables that connects you to the internet via a modem. The modem can then create a Wi-Fi signal so you can connect your Wi-Fi capable devices to the internet wirelessly.
So to get Wi-Fi, you first need a modem that is connected to the nbn network (or the mobile network for 5G Home Internet).
Generally, your nbn connection will deliver strong, reliable Wi-Fi if you have a good Wi-Fi modem like the Telstra Smart Modem, and there are no physical issues with your home that interefere with the signal.
For homes that experience issues getting a strong Wi-Fi signal over the nbn, connecting to the mobile network via our 5G Home Modem is a great alternative that can deliver fast 5G speeds at your home.
No, the National Broadband Network (nbn) is a government initiative managed by nbn co. They provide the network infrastructure, while Telstra is one of the retail service providers that sells bandwidth on the network.
In the same way that renters normally pay for their phone bills, it's your responsibility as a tenant to choose an nbn service provider with a monthly pricing plan that suits your needs and budget.
If there isn’t any nbn connection at the property, you may need a consent from the owner to have an nbn connection installed.
For more information, check out our renters guide to getting the nbn.
Have more nbn questions? See our dedicated nbn FAQs page