How to connect
How to connect to the nbn.
It's easy switching your home to the nbn™ with Telstra. Just follow the steps below.
Connect in 4 easy steps.
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Check your address
Enter your address below to find out which type of nbn connection you can get. -
Choose a plan
Choose the Telstra nbn plan that's right for you. Once you've ordered, we'll start your switch to nbn. -
Connect to nbn
We'll send you everything you need, including a Telstra Smart Modem for new customers. We'll let you know if you need a technician. -
Set up your modem
Use our easy install guide to set up your modem. Then connect all your devices and start enjoying your new nbn connection.
Check what type of nbn you can get

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Thanks!
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Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
Great!
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Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
Great!
-
Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
-
0000Mbps - 0000MbpsDownload speed range
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0000Mbps - 0000MbpsUpload speed range
Great!
-
Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
-
0000Mbps - 0000MbpsDownload speed range
-
0000Mbps - 0000MbpsUpload speed range
Great!
-
Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
-
0000Mbps - 0000MbpsDownload speed range
-
0000Mbps - 0000MbpsUpload speed range
Great!
-
Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
Great! You can get connected via Cable now
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Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
Great! You can get connected via ADSL now
-
Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
Great!
-
Woo-hoo! You can get 5G Home Internet.
Enjoy ridiculously fast home internet speeds, plus your first month on us.
The address you entered
nbn technician appointments - how they work.
Once you've ordered your nbn plan, if you need an nbn technician we'll set up an appointment for you. If not, we'll let you know when your service is ready so you can set up your modem yourself.
We schedule your appointment
We set up the earliest possible appointment time and send you an order ID. Use this ID to check or reschedule your appointment via the order tracker below.
Be ready for your appointment
Set up your modem
Choose how to install your modem
Self install
Installing the modem yourself is easy. Once you've connected it to the nbn outlet, your Telstra Smart Modem syncs with your devices at the touch of a button. You can follow the instructions in the modem pack or use the easy online setup guide.
Professional install
You can book a professional installation appointment during checkout for $240. A skilled Telstra technician will help install your modem and connect your devices.
Why choose us for nbn?
nbn satisfaction guarantee
If you’re not happy within 30 days and we can’t fix it, you can cancel and we’ll refund you.
Australia's best home Wi-Fi experience
Get more Wi-Fi speed, on more devices, in more corners of your home with the new Telstra Smart Modem 3
No $99 connection fee
Order your new Telstra nbn plan online and we'll waive the $99 connection fee.
Changing plans is easy
Choose a premium plan and you may be eligible to add more speed.
Discover more about the nbn network
What is the nbn?
Time to switch to nbn?
Received emails about disconnection? You can switch to Telstra nbn now - it's easy.
Read our moving to nbn article