Satellite Internet

How to use your own kit

If you’ve already got a Starlink Kit, you may be able to use it with your new Telstra Satellite Internet plan. You’ll just need to:

• cancel your service and transfer Starlink kit within your Starlink account, and
• provide Telstra with your Starlink Terminal ID or Kit Serial Number during the ordering process.

For Starlink Standard Actuated Kit Users: If you plan to use your Starlink Standard Actuated Kit with Telstra Satellite, you must purchase a Starlink Ethernet Adaptor. This adaptor connects the Telstra Smart Modem 3 to the Starlink Router, enabling both voice and internet services. Buy the Starlink Ethernet Adaptor.

How do I transfer my Starlink Kit to Telstra?

To transfer your Starlink Kit to Telstra:

1. Cancel your existing Starlink service through the Starlink customer portal on the Starlink website. Find the “Cancel Service” option under the “Manage” section on the homepage.
2. Unlock your Starlink Kit from your account by selecting “Transfer” after cancellation. This option is also under “Manage.”  Note that your service will stop immediately upon transfer, regardless of the remaining time in your billing cycle.
3. Provide Telstra with your Starlink Terminal ID or Kit Serial Number during the ordering process.

Need to Know:

• For more details visit Starlink Support and search 'transfer to a reseller'
• Please be aware that transferring is not available on the Starlink website until 120 days after you purchases your Starlink Kit or 90 days after you activated your kit, whichever milestone you hit first. Reach out to Starlink Customer Support for further assistance.

Where do I find my Starlink Terminal ID or Kit Serial Number?

• Starlink Terminal ID can be found in your Starlink app when your kit is powered on. It appears in this format: 00000000-00000000-00000000. Enter it without the 'ut' at the start. 
• Starlink Kit Serial Number is printed on the shipping label of your kit. For a Standard kit, it’s formatted as KIT00000000, and for a High Performance kit, it’s KITP00041112.

Limit 1 Telstra Starlink Kit transfer per Telstra internet service

Continue to BYO kit checkout

Your Starlink Kit includes everything you need to get started:

• Starlink standard antenna 
• Kickstand (ground mount only*)
• Gen 3 Router
• Starlink Cable (15 m) 
• AC Power Cable (1.5 m) 
• Power Supply (1.5 m)

Your Telstra Smart Modem 3 will arrive in a separate package. 

You’ll receive a tracking order reference number from StarTrack. You’ll also get notifications when your package is on its way, and when it’s delivered. 

* Your Standard Kit does not include a roof or wall mount. You can purchase these on our Starlink accessories page.

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