nbn™ Fixed Wireless plans from Telstra

Get connected fast with nbn Fixed Wireless

Want a fixed wireless connection for your property? Just pick a plan and we'll do the rest.

Discover nbn Fixed Wireless

Free express modem delivery

We'll deliver your new modem fast and free to your address.

2-3 days metro. Regional up to 7 days.

Advanced cyber threat protection

Get 24/7 protection from scams and data theft with our industry-leading cyber security measures

Call our local team

Get the help you need from a range of customer support centres including calling our local team.

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Great! We’ve Found Your Address

Connection address

Available

You can connect to the nbn network via Fixed Wireless technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
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Connection address

Available

You can connect to the nbn network via Hybrid Fibre Coaxial technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
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Connection address

Available

You can connect to the nbn network via Fibre to the Premises technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
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Connection address

Available

You can connect to the nbn network via Fibre to the Building technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Connection address

Available

You can connect to the nbn network via Fibre to the Node technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Connection address

Available

You can connect to the nbn network via Fibre to the Curb technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via Cable now

Connection address

Available

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via ADSL now

Connection address

Available

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Connection address

Available

You can connect to the Opticomm access network. Please call us on 13 22 00 to find out more and connect.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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Connection address

Available

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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Connection address

Available

You can connect to 5G Wireless Internet.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Woo-hoo! Your address is nbn-ready.

Connection address

Available

Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
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Sorry, this plan isn't available. Contact us to discuss your options.  Please call us on 1800 993 728.

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Presubmit Modal SubInstall Modal Failure Modal

Frequently asked questions

In most cases, the nbn will have already been installed at your address, or nbn co will come and install it for no cost.  

nbn New Development Charge
For new homes connected to the nbn that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay to nbn co.
 

As Australia’s largest internet provider, we have a range of industry-leading cyber security measures to keep you safer online.

  • We monitor our network 24/7 using the latest technologies and security controls to protect your personal information. 
  • We block millions of malicious calls, emails and websites every day. 
  • We’ve added a new layer of security with 2-step verification so you’re protected by more than a password. 
  • And we continuously invest in new security capabilities to help stay ahead of new cyber threats.  

We can normally connect your Telstra home internet in 3 to 6 days after we process your order.

  • We’ll send you a reference number via email so you can track the progress of your order
  • We’ll also send your Telstra Smart Modem to you by express delivery in 1-3 days metro, and 3-5 days regional.
  • If your property hasn’t previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up. Charges may apply. 

The Telstra Smart Modem 3 has a built-in 4G SIM, so if there is an outage it switches to our 4G mobile network to keep you connected. 

Once the outage is fixed, the modem switches back to the fixed internet network. In many cases, you won’t even know this has happened.

4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower. 

You can use our digital returns method to return your old modem free of charge.  
 
Here’s how it works: We receive your cancellation notification 

  • We send you an SMS with the eParcel code.
  • You take the eParcel code and modem to your nearest Australia Post office where they will package it for you and return it free of charge.

Note: Return your modem to avoid being charged a non-return fee. If your modem is faulty, there is no charge for non-return of the modem.
 
If you wish to recycle your modem, go to the device recycling page.

Things you need to know

Important 

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about  speeds on the nbn network with Telstra  

nbn Fixed Wireless speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm). 

Plan prices 

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full.  

Service Availability 

Services not available to all areas or premises.  

Installation 

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.  

Telstra Smart Modem™ 

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.  

Medical security alarms, lift phones and fire indicator panels 

If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network or during power outages. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network.  

Kayo offer 

For Telstra Personal customers taking up a new home internet service. Roll onto Kayo Basic standard month-to-month fees after 12 months unless you change or cancel beforehand. Must sign up to Kayo via Telstra at https://hub.telstra.com.au/kayo. Not compatible with any other Kayo offer or third-party billing platforms.  

If you cancel within 12 months, you will lose the remainder of, and cannot restart, the Kayo offer. Not available on Kayo One. Current Kayo One customers need to upgrade to Kayo Basic first to be eligible for this offer.  

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More information about internet plans can be found in our Support section.

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