Wi-Fi calling

Wi-Fi calling enables you to make calls using a fixed broadband Wi-Fi connection from your compatible Telstra mobile when you can’t connect to the mobile network. Your mobile simply uses your Wi-Fi network instead of the mobile network, so you can make and receive calls as you would normally. Plus when roaming overseas and connected to Wi-Fi, Wi-Fi Calling allows you to make and receive calls back to Australia at no additional charge.

Calls to destinations other than Australia over Wi-Fi Calling when roaming overseas are not enabled and will need to be made over the mobile network. Standard charges apply.

To use Wi-Fi calling, you need to:

  • Have a Wi-Fi calling compatible smartphone or tablet. This includes:
    • Apple iPhone 6 onwards, Apple Watch 3 onwards
    • Samsung Galaxy devices, S7 onwards, Note 5 onwards
    • Google Pixel 2 devices onwards
    • LG devices G6 onwards
  • Have 4G voice calls enabled
  • Have up-to-date software
  • Turn on Wi-Fi calling

Learn more about Telstra Wi-Fi calling.



Wi-Fi SMS enables you to send and receive SMS on compatible devices when you’re connected to a supported Wi-Fi network. It’s ideal when you’ve got a Wi-Fi connection, but can’t connect to the mobile network to send or receive SMS messages.

We’re currently rolling out Wi-Fi SMS technology to all Telstra mobile customers with compatible devices. We’ll make Wi-Fi SMS available to select compatible devices that have been tested with the technology to ensure the best possible experience. As we progress, more devices will support Telstra Wi-Fi SMS.

If you’re already using Wi-Fi calling on your device, you just need to make sure you are using a compatible device that has the latest software version. There’s no need to change any other settings on your device.

Learn more about Telstra Wi-Fi SMS.

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