There are five ways to pay your bill.


  • If you’re on a subscription mobile plan such as the Telstra Mobile Starter Plan, the only way to pay for your service is by direct debit from your bank account or credit/debit card.  You’ll be required to set up a direct debit when you sign up for this plan and you can update your payment method in the My Telstra app

  • Payments can take 24-48 hours to process. Make sure you make payment by the due date on your bill to avoid a late payment fee


Rather get in touch? Let's get you connected


Got a question? Join our online community that's open 24x7.

Multilingual Support

Speak to us in your preferred language. We've got you covered.

Contact us

We're here to listen and answer your questions, so let's chat.